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Telegram Notification

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    • S Offline
      stefwe
      last edited by stefwe 11 May 2017, 12:28 5 Nov 2017, 12:27

      Hi,

      I try to use telegram. I add my ubuntu one account, but i don't get a notification on a new message.

      Any idea what i'm doing wrong?

      I'm on stable with ota2.

      Meizu MX4 16.04 | Nexus 5 16.04

      G 1 Reply Last reply 5 Nov 2017, 12:45 Reply Quote 0
      • G Offline
        guru @stefwe
        last edited by 5 Nov 2017, 12:45

        @Einstein212 You mean you subscribed your mobile number? Send me as PM your number and I will write you a tg to test. In general, notification is very unreliable, while tg messaging works fine.

        matthias

        S 1 Reply Last reply 5 Nov 2017, 13:04 Reply Quote 0
        • S Offline
          stefwe @guru
          last edited by 5 Nov 2017, 13:04

          @guru Thanks for your quick answer. I don't know how pm works.
          Messeging works well. But i see new message only if i wake up the phone and open telegram.

          Meizu MX4 16.04 | Nexus 5 16.04

          1 Reply Last reply Reply Quote 0
          • H Offline
            HendriXXX
            last edited by 5 Nov 2017, 13:08

            I had to enable notifications from Telegram settings, it was disabled by default.

            S 1 Reply Last reply 5 Nov 2017, 13:32 Reply Quote 0
            • S Offline
              stefwe @HendriXXX
              last edited by 5 Nov 2017, 13:32

              @HendriXXX yes it asked me many times to enable. Yesterday i made a ubuntu one account and enabled this function now.

              Meizu MX4 16.04 | Nexus 5 16.04

              1 Reply Last reply Reply Quote 0
              • U Offline
                UKPhil
                last edited by 5 Nov 2017, 20:38

                It is good that you have your notifications working correctly now. I have not had trouble with getting the notifications through, for me it is getting them to go when I have read them, that is the issue for me. Also if I turn my phone on at the end of the day, after using my android one all day, I get all my days telegram messages through. Even the ones I have already viewed.

                S 1 Reply Last reply 5 Nov 2017, 20:40 Reply Quote 0
                • S Offline
                  stefwe @UKPhil
                  last edited by 5 Nov 2017, 20:40

                  @UKPhil No, my notification is not working. That's my problem.

                  Meizu MX4 16.04 | Nexus 5 16.04

                  U 1 Reply Last reply 5 Nov 2017, 20:43 Reply Quote 0
                  • U Offline
                    UKPhil @stefwe
                    last edited by 5 Nov 2017, 20:43

                    @Einstein212 oh I see, I read your last reply as you had enabled/fixed it. Have you enabled the notifications in your settings?

                    S 1 Reply Last reply 5 Nov 2017, 20:46 Reply Quote 0
                    • S Offline
                      stefwe @UKPhil
                      last edited by 5 Nov 2017, 20:46

                      @UKPhil yes, it is enabled. But nothing changed.

                      I try uninstall and reinstall telegram, but don't work.

                      Meizu MX4 16.04 | Nexus 5 16.04

                      U 1 Reply Last reply 5 Nov 2017, 20:57 Reply Quote 0
                      • U Offline
                        UKPhil @stefwe
                        last edited by 5 Nov 2017, 20:57

                        @Einstein212 So you have notifications set on in your Settings and you have notifications also set on in Telegram. Have you get them activated for the individual chats? In the chat window click on the person icon in the top right and see what their notifications are set too.

                        If this does not work I would go to GitHub and log an issue for it. It will not solve your immediate issue but hopefully it will be addressed at some point.

                        S 1 Reply Last reply 5 Nov 2017, 21:01 Reply Quote 0
                        • S Offline
                          stefwe @UKPhil
                          last edited by stefwe 11 May 2017, 21:04 5 Nov 2017, 21:01

                          @UKPhil thanks a lot for your fast answer. I don't know it is possible to setup notification sperat for each chat.
                          I checked it and it was enabled.

                          Is there anything i need to activat in the ubuntu one account?

                          Meizu MX4 16.04 | Nexus 5 16.04

                          1 Reply Last reply Reply Quote 0
                          • U Offline
                            UKPhil
                            last edited by 6 Nov 2017, 02:46

                            I have had a look in settings and there is nothing there. I am not aware of any website that you can log into to see your Ubuntu One account details.

                            1 Reply Last reply Reply Quote 0
                            • R Offline
                              RandomUser
                              last edited by 6 Nov 2017, 09:57

                              Restart your device. That often helps for me.

                              G S 2 Replies Last reply 6 Nov 2017, 10:04 Reply Quote 0
                              • G Offline
                                guru @RandomUser
                                last edited by 6 Nov 2017, 10:04

                                @RandomUser Does your device run Windows? Sorry, could not resist ๐Ÿ™‚

                                1 Reply Last reply Reply Quote 1
                                • S Offline
                                  stefwe @RandomUser
                                  last edited by 6 Nov 2017, 11:00

                                  @RandomUser my devices crashed in the morning by using telegram. So i did a restart. But nothing changed. I don't get notifications ๐Ÿ˜ž

                                  Meizu MX4 16.04 | Nexus 5 16.04

                                  1 Reply Last reply Reply Quote 0
                                  • U Offline
                                    uzanto
                                    last edited by 6 Nov 2017, 11:48

                                    I had the same problem, to fix it, logout from your Ubuntu One account, delete it from Ubuntu web, uninstall Telegram, delete /home/phablet/.config/com.ubuntu.telegram and /home/phablet/.cache/com.ubuntu.telegram

                                    Now, reinstall Telegram login with a new Ubuntu user account and it should work.

                                    I just did it.

                                    S U 2 Replies Last reply 6 Nov 2017, 16:52 Reply Quote 1
                                    • S Offline
                                      stefwe @uzanto
                                      last edited by stefwe 11 Jun 2017, 18:01 6 Nov 2017, 16:52

                                      @uzanto i try it two times, with no success. any other idea?

                                      Meizu MX4 16.04 | Nexus 5 16.04

                                      U 1 Reply Last reply 6 Nov 2017, 17:39 Reply Quote 0
                                      • U Offline
                                        uzanto @stefwe
                                        last edited by 6 Nov 2017, 17:39

                                        @Einstein212 Did you delete the account completely from canonical server? or just logged out from your device?

                                        Check in telegram settings if the notifications are enabled, because you can have it enabled on UBports system but not in telegram itself.

                                        S 1 Reply Last reply 6 Nov 2017, 18:01 Reply Quote 0
                                        • S Offline
                                          stefwe @uzanto
                                          last edited by 6 Nov 2017, 18:01

                                          @uzanto i delete it here ubuntu one

                                          notification is in telegram enabled and also in the system settings

                                          Meizu MX4 16.04 | Nexus 5 16.04

                                          1 Reply Last reply Reply Quote 0
                                          • U Offline
                                            UKPhil @uzanto
                                            last edited by 6 Nov 2017, 20:57

                                            @uzanto said in Telegram Notification:

                                            /home/phablet/.cache/com.ubuntu.telegram

                                            I remember this being an issue before and being discussed on the Ask Ubuntu site. To be able to find the folder above, you have to enable "show hidden filesโ€ in File Manager. The process you detailed worked above for some user and I remember it working for me.

                                            S U 2 Replies Last reply 6 Nov 2017, 21:08 Reply Quote 0
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