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    MMS success and failure

    Scheduled Pinned Locked Moved Unsolved Support
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    • F
      Fizz @rik
      last edited by

      @rik said in MMS success and failure:

      Can you try a receive MMS image? Other Canadian users reported they had trouble sending MMS but could receive. It doesn't solve your issue but helps identify where the problem may be?

      All the errors i have included are for when i try to receive. I can send images no problem, but i can't receive. The only thing i can receive are ordinary text messages.

      Mine also fails for group messages. That is, if someone sends out a mass message on which i am included, i get the same error message.

      rikR 1 Reply Last reply Reply Quote 0
      • F
        Fizz @rik
        last edited by

        @rik
        I've installed Seabass2 and it looks promising. Thanks for that.

        I tried removing the MessageProxy entry, and that doesn't seem to make a difference.

        In comparing to your settings: you have Roaming as false, while mine is true. Might this do something?

        Is it possible for me to change the AuthenticaionMethod? It doesn't seem so via Settings, so i guess i'd have to manually edit the file. (Does Seabass2 have a sudo mode where i can see and modify the gprs file?)

        I'm not sure what else i can try.

        1 Reply Last reply Reply Quote 0
        • AppLeeA
          AppLee @ronbillock
          last edited by

          @ronbillock said in MMS success and failure:

          the message that continued to fail was from iMessage/IOS

          Apple has a feature that detects if the contact is an iOS user or not and then decide to send a MMS or an iMessage.
          Maybe switching from iOS to Ubuntu Touch lead to iOS sending an iMessage when it is not compatible with Ubuntu Touch.

          Checking and sharing the logs migh help to figure this out.
          I doubt Apple took into account people switching from iOS to something different from Android.

          ronbillockR 1 Reply Last reply Reply Quote 0
          • rikR
            rik @Fizz
            last edited by

            @fizz said in MMS success and failure:

            @rik said in MMS success and failure:

            Can you try a receive MMS image? Other Canadian users reported they had trouble sending MMS but could receive. It doesn't solve your issue but helps identify where the problem may be?

            All the errors i have included are for when i try to receive. I can send images no problem, but i can't receive. The only thing i can receive are ordinary text messages.

            Mine also fails for group messages. That is, if someone sends out a mass message on which i am included, i get the same error message.

            OK that is good progress: were you previously able to receive MMS or is that relatively recent? Anyway, it seems like you are in a similar situation as @StandUpMobile now, is that right @StandUpMobile ?

            Can you try creating the MMS group (with the people icon to the right of the "TO" field, not just by clicking + and adding individuals) with multiple people then see if you can receive to it? It of course takes a bit of cooperation from willing friends 🙂

            If you can receive those, then it seems the only / main issue is when you send it doesn't have a URL of where to send the messages. Why is this? Not sure but again I think that is the same that @StandUpMobile is seeing, we will wait for him to confirm.

            F 1 Reply Last reply Reply Quote 0
            • F
              Fizz @rik
              last edited by Fizz

              @rik said in MMS success and failure:

              @fizz said in MMS success and failure:

              @rik said in MMS success and failure:

              Can you try a receive MMS image? Other Canadian users reported they had trouble sending MMS but could receive. It doesn't solve your issue but helps identify where the problem may be?

              All the errors i have included are for when i try to receive. I can send images no problem, but i can't receive. The only thing i can receive are ordinary text messages.

              Mine also fails for group messages. That is, if someone sends out a mass message on which i am included, i get the same error message.

              OK that is good progress: were you previously able to receive MMS or is that relatively recent? Anyway, it seems like you are in a similar situation as @StandUpMobile now, is that right @StandUpMobile ?

              No, ever since i installed Ubuntu Touch, i've been able to send / receive ordinary texts, and send MMS (images) to others. But i have never been able to receive MMS (images or group messages).

              So apologies if i gave the wrong impression, but from my perspective nothing has changed ever since i got Ubuntu Touch. It's always been this way.

              Can you try creating the MMS group (with the people icon to the right of the "TO" field, not just by clicking + and adding individuals) with multiple people then see if you can receive to it? It of course takes a bit of cooperation from willing friends 🙂

              I've learned i can text myself (tried sending an image over text to myself, which still fails). So perhaps i can include myself in a group. Let me try...

              OK, i successfully sent a group message (to myself and the wifey), and i successfully received the message. So perhaps it's not considered a MMS. I know others have included me on group messages and they have given the same kind of error as when they try to send me an image.

              So perhaps saying "group message" is a misnomer on my part, and we should just focus on my inability to receive MMS (any time someone tries to include an image in their text to me, it fails).

              rikR 1 Reply Last reply Reply Quote 0
              • L
                lsitongia @ronbillock
                last edited by

                @ronbillock Yes, I switched providers, from Google Fi to Red Pocket.

                1 Reply Last reply Reply Quote 0
                • rikR
                  rik @Fizz
                  last edited by

                  @fizz said in MMS success and failure:

                  So perhaps saying "group message" is a misnomer on my part, and we should just focus on my inability to receive MMS (any time someone tries to include an image in their text to me, it fails).

                  OK sorry I was mixed up previously on if you could send or receive. So for failed incoming MMS, can you get them with wget? Then we could confirm it is NOT a group MMS. If it IS a group MMS, then if you manually create the group with the members, then re-attempt download it may work. Additionally, for failed MMS due to wifi being connected, you need to wait at least 1 minute after failure (and disconnect wifi) before re-trying.

                  Anyway, getting with wget would be informative if possible. Your older logs indicated no ril context (that was when trying the wrong APN entries), then your later log was when attempting to send, so I don't think we have an example here at least of the log when attempting to receive.

                  F 1 Reply Last reply Reply Quote 0
                  • ronbillockR
                    ronbillock @rik
                    last edited by

                    @rik is this what the output should look like?
                    phablet@ubuntu-phablet:~$ wget http://mt.t-mobile.com/mm?T=m-6-2a6-1-8690c1-9b
                    --2022-01-19 17:10:00-- http://mt.t-mobile.com/mm?T=m-6-2a6-1-8690c1-9b
                    Resolving mt.t-mobile.com (mt.t-mobile.com)... 10.188.75.137, 64:ff9b:🔤4b89
                    Connecting to mt.t-mobile.com (mt.t-mobile.com)|10.188.75.137|:80... connected.
                    HTTP request sent, awaiting response... 200 OK
                    Length: 268410 (262K) [application/vnd.wap.mms-message]
                    Saving to: ‘mm?T=m-6-2a6-1-8690c1-9b’

                      mm?T=   0%       0  --.-KB/s                   mm?T=m  12%  32.96K   121KB/s                  mm?T=m-  61% 161.97K   284KB/s              mm?T=m-6-2a 100% 262.12K   421KB/s    in 0.6s

                    2022-01-19 17:10:01 (421 KB/s) - ‘mm?T=m-6-2a6-1-8690c1-9b’ saved [268410/268410]

                    This is greek to me. If this says nothing, is there a way to clear the log and then I can send a message from my wife and then after it 'oops' try and get the log again?

                    rikR 1 Reply Last reply Reply Quote 0
                    • ronbillockR
                      ronbillock @AppLee
                      last edited by

                      @applee which log(s)?

                      AppLeeA 1 Reply Last reply Reply Quote 0
                      • rikR
                        rik @ronbillock
                        last edited by rik

                        @ronbillock said in MMS success and failure:

                        Saving to: ‘mm?T=m-6-2a6-1-8690c1-9b’

                        Your output shows that you successfully downloaded the MMS message with wget. You will find a file in your home directory named mm?T=m-6-2a6-1-8690c1-9b. Don't you love those filenames? 🙂 Open the file with "Seabass" so you can read it, again I suspect the reason the download in the messaging app failed is because this is a group message. The first few lines of the message will list the phone numbers part of the group. Use them to manually create the MMS group. Then try download again from messaging app. Hopefully it completes.

                        NO this isn't a solution, but it will hopefully show that the reason for the failure is the "known bug" that the MMS group must exist or else when downloading it fails. Please do report back so we can confirm or deny that we are on the right path.

                        ronbillockR 1 Reply Last reply Reply Quote 0
                        • ronbillockR
                          ronbillock @rik
                          last edited by

                          @rik I downloaded Seabass2. I have never used it before but am familiar with nano. Unless I am doing something wrong, it appears the file is completely empty. Do I have to type anything in the Seabass window to get it to read the file or should it just open up when I select it?

                          1 Reply Last reply Reply Quote 0
                          • F
                            Fizz @rik
                            last edited by

                            @rik said in MMS success and failure:

                            OK sorry I was mixed up previously on if you could send or receive. So for failed incoming MMS, can you get them with wget? Then we could confirm it is NOT a group MMS. If it IS a group MMS, then if you manually create the group with the members, then re-attempt download it may work. Additionally, for failed MMS due to wifi being connected, you need to wait at least 1 minute after failure (and disconnect wifi) before re-trying.

                            I am happy to try. But i know little about wget other than it retrieves files. I see that i need the address of of the nuntium.log file, what would that address be?

                            rikR 1 Reply Last reply Reply Quote 0
                            • AppLeeA
                              AppLee @ronbillock
                              last edited by

                              @ronbillock said in MMS success and failure:

                              @applee which log(s)?

                              Nuntium, Ofono and maybe the messaging app
                              You can copy them to a pastebin (e.g. https://pastebin.ubuntu.com/) so we can read them.
                              The fresher the logs the better after receiving an MMS.

                              I don't know how to analyze them but I know it will be helful to those who understand the inner mechanism of the MMS stack.

                              Best of luck

                              ronbillockR 1 Reply Last reply Reply Quote 0
                              • ronbillockR
                                ronbillock @AppLee
                                last edited by

                                @applee well I am willing to do what I can to help but I will be on the road the next couple of days. Maybe I can re-engage when I have fresh 'failures'.

                                AppLeeA 1 Reply Last reply Reply Quote 0
                                • AppLeeA
                                  AppLee @ronbillock
                                  last edited by

                                  @ronbillock
                                  Sure we cannot force you to swap phone/OS again 😉
                                  We're here to help those willing to give UT a try.

                                  ronbillockR 1 Reply Last reply Reply Quote 0
                                  • rikR
                                    rik @Fizz
                                    last edited by rik

                                    @fizz said in MMS success and failure:

                                    I am happy to try. But i know little about wget other than it retrieves files. I see that i need the address of of the nuntium.log file, what would that address be?

                                    nuntium.log can be found using "Log Viewer" app, or to directly find the file go to ~/.cache/upstart/nuntium.log (you can also find compressed older versions in that upstart folder)

                                    F 2 Replies Last reply Reply Quote 0
                                    • F
                                      Fizz @rik
                                      last edited by

                                      @rik
                                      Oh, i had provided details from nuntium.log in earlier messages, and i thought you said you wanted it retrieved from a server using wget.

                                      nuntium.log seems to get cleared every day (it's not listed as an available log file in Log Viewer currently). So i'll have to send myself a test or two. One moment...

                                      1 Reply Last reply Reply Quote 0
                                      • F
                                        Fizz @rik
                                        last edited by Fizz

                                        @rik
                                        And here is the output on nuntium after my failed attempt to receive (sending works) an image:

                                        2022/01/21 10:58:00 Encoding M-Send.Req
2022/01/21 10:58:00 Unhandled optional field Subject
2022/01/21 10:58:00 Unhandled optional field DeliveryTime
2022/01/21 10:58:00 Unhandled optional field Priority
2022/01/21 10:58:00 Unhandled optional field SenderVisibility
2022/01/21 10:58:00 Created /home/phablet/.cache/nuntium/store/f2d3e644112faeb31fa7a453f9b7c334.m-send.req to handle m-send.req for f2d3e644112faeb31fa7a453f9b7c334
2022/01/21 10:58:00 Trying to set Active property to true for context on true /ril_0/context2
2022/01/21 10:58:00 Starting upload of /home/phablet/.cache/nuntium/store/f2d3e644112faeb31fa7a453f9b7c334.m-send.req to http://mms.bell.ca/mms/wapenc with proxy 207.164.79.130:80
2022/01/21 10:58:00 Progress:302809 16384
2022/01/21 10:58:00 Progress:302809 98304
2022/01/21 10:58:00 Progress:302809 196608
2022/01/21 10:58:00 Progress:302809 302809
2022/01/21 10:58:01 File /home/phablet/.local/share/ubuntu-upload-manager/Downloads/f2d3e644112faeb31fa7a453f9b7c334.m-send.req.response returned in upload
2022/01/21 10:58:01 Trying to set Active property to false for context on false /ril_0/context2
2022/01/21 10:58:01 m-send.conf ResponseStatus for f2d3e644112faeb31fa7a453f9b7c334 is 128
2022/01/21 10:58:01 Status changed for /org/ofono/mms/302610917674682/f2d3e644112faeb31fa7a453f9b7c334 to Sent
2022/01/21 10:58:02 Received ReceiveNotification() method call from 44600
2022/01/21 10:58:02 Push data
00000000  00 06 29 1f 22 61 70 70  6c 69 63 61 74 69 6f 6e  |..)."application|
00000010  2f 76 6e 64 2e 77 61 70  2e 6d 6d 73 2d 6d 65 73  |/vnd.wap.mms-mes|
00000020  73 61 67 65 00 81 84 af  84 8d 01 00 8c 82 98 66  |sage...........f|
00000030  39 35 63 34 66 35 64 62  64 63 32 38 66 34 39 39  |95c4f5dbdc28f499|
00000040  66 36 31 39 64 34 34 2d  31 00 8d 92 89 1a 80 18  |f619d44-1.......|
00000050  ea 2b 31 35 31 39 38 35  37 32 31 38 33 2f 54 59  |.+15198572183/TY|
00000060  50 45 3d 50 4c 4d 4e 00  96 00 8a 80 88 05 81 03  |PE=PLMN.........|
00000070  09 3a 7f 86 81 83 68 74  74 70 3a 2f 2f 6d 6d 73  |.:....http://mms|
00000080  63 32 2e 67 65 74 2e 62  65 6c 6c 2e 63 61 2f 63  |c2.get.bell.ca/c|
00000090  6c 6f 75 64 6d 6d 73 63  3f 6c 3d 66 39 35 63 34  |loudmmsc?l=f95c4|
000000a0  66 35 64 62 64 63 32 38  66 34 39 39 66 36 31 39  |f5dbdc28f499f619|
000000b0  64 34 34 2d 31 00 8e 03  04 5e 51                 |d44-1....^Q|
2022/01/21 10:58:02 Trying to set Active property to true for context on true /ril_0/context2
2022/01/21 10:58:02 Download issues: org.freedesktop.DBus.Error.InvalidArgs: Invalid URL: ''
2022/01/21 10:58:02 Trying to set Active property to false for context on false /ril_0/context2
2022/01/21 10:58:03 Received unknown method call on org.ofono.mms.Message MarkRead
2022/01/21 10:58:03 Message /org/ofono/mms/302610917674682/a501466511fcc6e523913ca837fd7a0e is not responded and not expired, not deleted.
                                        jezekJ 1 Reply Last reply Reply Quote 0
                                        • jezekJ
                                          jezek @Fizz
                                          last edited by

                                          @fizz said in MMS success and failure:

                                          2022/01/21 10:58:02 Download issues: org.freedesktop.DBus.Error.InvalidArgs: Invalid URL: ''

                                          I will do some other fixes in nuntium in very near future. Besides I will try to investigate where your "Invalid URL" error happens and why the URL is empty. If I don't respond in one-two weeks, please ping me.

                                          jEzEk

                                          rikR 1 Reply Last reply Reply Quote 1
                                          • ronbillockR
                                            ronbillock @AppLee
                                            last edited by Keneda

                                            @applee I just received a failed MMS. I shut off Wifi, waited a couple of minutes, hit Download. Nothing happened. The download button is now greyed out. I looked at the nuntium file (attached) and did wget on the HTTP (attached). I used Seabass2 to view the file created in my home directory. When I open the file (mm?T=m-6-262-2-993f40-78) though it says the file is 1.1mb, again it is blank like before.

                                            Ron Billock, [1/21/22 4:09 PM]
phablet@ubuntu-phablet:~$ wget http://mp.t-mobile.com/mm?T=m-6-262-2-993f40-78
--2022-01-21 16:04:59--  http://mp.t-mobile.com/mm?T=m-6-262-2-993f40-78
Resolving mp.t-mobile.com (mp.t-mobile.com)... 10.175.198.169, 2607:7700:0:17:0:1:aaf:c689
Connecting to mp.t-mobile.com (mp.t-mobile.com)|10.175.198.169|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 1105307 (1.1M) [application/vnd.wap.mms-message]
Saving to: ‘mm?T=m-6-262-2-993f40-78’

      mm?T=   0%       0  --.-KB/s                   mm?T=m   1%  15.41K  75.7KB/s                  mm?T=m-   3%  40.59K  97.9KB/s                 mm?T=m-6   8%  92.16K   147KB/s                mm?T=m-6-  14% 155.72K   187KB/s               mm?T=m-6-2  19% 215.68K   208KB/s              mm?T=m-6-26  24% 266.04K   214KB/s              m?T=m-6-262  29% 318.42K   165KB/s              ?T=m-6-262-  40% 432.04K   149KB/s              mm?T=m-6-26 100%   1.05M  58.2KB/s    in 13s                                                    
                                                
2022-01-21 16:05:13 (81.6 KB/s) - ‘mm?T=m-6-262-2-993f40-78’ saved [1105307/1105307]

Ron Billock, [1/21/22 4:13 PM]
2022/01/21 15:45:11 Received ReceiveNotification() method call from 2300

2022/01/21 15:45:11 Push data

00000000  eb 06 05 be 8d 80 af 84  8c 82 98 6d 2d 36 2d 65  |...........m-6-e|

00000010  62 2d 32 2d 39 39 33 66  34 30 2d 37 38 2d 32 36  |b-2-993f40-78-26|

00000020  32 2d 32 00 8d 92 89 1a  80 18 83 2b 31 33 33 30  |2-2........+1330|

00000030  34 36 31 30 30 31 31 2f  54 59 50 45 3d 50 4c 4d  |4610011/TYPE=PLM|

00000040  4e 00 8a 80 8e 03 17 1b  a8 88 05 81 03 03 f4 80  |N...............|

00000050  83 68 74 74 70 3a 2f 2f  6d 70 2e 74 2d 6d 6f 62  |.http://mp.t-mob|

00000060  69 6c 65 2e 63 6f 6d 2f  6d 6d 3f 54 3d 6d 2d 36  |ile.com/mm?T=m-6|

00000070  2d 32 36 32 2d 32 2d 39  39 33 66 34 30 2d 37 38
|-262-2-993f40-78|

00000080  00
                                                |.|

2022/01/21 15:45:11 Trying to set Active property to true for context on true /ril_1/context2

2022/01/21 15:45:11 No proxy in ofono settings

2022/01/21 15:45:11 Starting download of http://mp.t-mobile.com/mm?T=m-6-262-2-993f40-78 with proxy :0

2022/01/21 15:45:12 Progress:0 0

2022/01/21 15:45:12 Download issues: NETWORK ERROR

2022/01/21 15:45:12 Trying to set Active property to false for context on false /ril_1/context2

2022/01/21 15:55:33 Received unknown method call on org.ofono.mms.Message MarkRead

2022/01/21 15:55:33 Message /org/ofono/mms/310240180106120/1c041620d68aa40356c26da55aa036f1 is not responded and not expired, not deleting.

2022/01/21 15:55:42 Trying to set
Active property to true for context on true /ril_1/context2

2022/01/21 15:55:42 No proxy in ofono settings

2022/01/21 15:55:42 Starting download of http://mp.t-mobile.com/mm?T=m-6-262-2-993f40-78 with proxy :0

2022/01/21 15:55:43 Progress:1105307 7181

2022/01/21 15:55:43 Progress:1105307 12093

2022/01/21 15:55:43 Progress:1105307 34197

2022/01/21 15:55:44 Progress:1105307 42793

2022/01/21 15:55:44 Progress:1105307 45249

2022/01/21 15:55:44 Progress:1105307 59985

2022/01/21 15:55:44 Progress:1105307 71037

2022/01/21 15:55:45 Progress:1105307 74721

2022/01/21 15:55:45 Progress:1105307 82089

2022/01/21 15:55:45 Progress:1105307 89457

2022/01/21 15:55:45 Progress:1105307 101737

2022/01/21 15:55:45 Progress:1105307 102965

2022/01/21 15:55:46 Progress:1105307 105421

2022/01/21 15:55:47 Progress:1105307 112789

2022/01/21 15:55:47 Progress:1105307 147173

2022/01/21 15:55:48 Progress:1105307 171733

2022/01/21 15:55:48 Progress:1105307 174189

2022/01/21 15:55:48 Progress:1105307 176645

2022/01/21 15:55:49 Progress:1105307 179101

2022/01/21 15:55:50 Progress:1105307 220853

2022/01/21 15:55:50 Progress:1105307 267517

2022/01/21 15:55:50 Progress:1105307 268745

2022/01/21 15:55:50 Progress:1105307 269973

2022/01/21 15:55:51 Progress:1105307 281025

2022/01/21 15:55:51 Progress:1105307 282253

2022/01/21 15:55:51 Progress:1105307 328917

2022/01/21 15:55:51 Progress:1105307 348565

2022/01/21 15:55:52 Progress:1105307 406281

2022/01/21 15:55:52 Progress:1105307 512981

2022/01/21 15:55:52 Progress:1105307 595393

2022/01/21 15:55:52 Progress:1105307 702229

2022/01/21 15:55:52 Progress:1105307 853273

2022/01/21 15:55:52 Progress:1105307 1025193

2022/01/21 15:55:52 Progress:1105307 1089049

2022/01/21 15:55:52 Progress:1105307 1105307

2022/01/21 15:55:52 File downloaded to /home/phablet/.local/share/ubuntu-download-manager/Downloads/mm

2022/01/21 15:55:52 Using deprecated Start header

2022/01/21 15:55:52 Using deprecated Name header

2022/01/21 15:55:52 Using deprecated Name header

2022/01/21 15:55:52 Using deprecated Name header

2022/01/21 15:55:52 Created /home/phablet/.cache/nuntium/store/c2e5c984c533bcb971194fcf421451cc.m-notifyresp.ind to handle m-notifyresp.ind for c2e5c984c533bcb971194fcf421451cc

2022/01/21 15:55:52 No proxy in ofono settings

2022/01/21 15:55:53 Starting upload of /home/phablet/.cache/nuntium/store/c2e5c984c533bcb971194fcf421451cc.m-notifyresp.ind to http://pwg.mmsmvno.com/mms/wapenc with proxy :0
0

2022/01/21 15:55:53 Progress:8 8

2022/01/21 15:55:53 Progress:0 0

2022/01/21 15:55:53 File /home/phablet/.l

Ron Billock, [1/21/22 4:13 PM]
ocal/share/ubuntu-upload-manager/Downloads/c2e5c984c533bcb971194fcf421451cc.m-notifyresp.ind.response returned in upload

2022/01/21 15:55:53 Trying to set Active property to false for context on false /ril_1/context2
                                            ronbillockR KenedaK 2 Replies Last reply Reply Quote 0
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