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my galaxy s10e randomly started bootlooping about 2 weeks after installing ubuntu touch

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    • A Offline
      Amy
      last edited by 5 Jan 2022, 00:01

      I didn't do any commands or anything that could have broken my phone, it just happened randomly. My phone won't go into recovery mode either it only shows the unlocked boot loader warning thing, then when I press power to continue from the warning it shows the Samsung logo for about 5 minutes then reboots to the unlocked boot loader screen again. When I plug in a charger it goes to the charging screen for about 5 minutes then randomly boots to the unlocked boot loader warning again and repeats the process of randomly rebooting and stuff. I have tried going into recovery mode but I have not been able to get into the recovery mode menu or any menu other than the Samsung logo, the charger screen or the boot loader unlocked warning screen. Sorry if this is hard to read I have autism and im not good at writing coherent sentences so if you need any more explanation of my problem just ask

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      • A Offline
        Amy
        last edited by 5 Jan 2022, 00:03

        this started when my phone ran out so I plugged it into a charger and turned it on and the boot looping started

        L 1 Reply Last reply 5 Jan 2022, 06:46 Reply Quote 0
        • L Offline
          Lakotaubp @Amy
          last edited by 5 Jan 2022, 06:46

          @amy Can youn switch the phone off and leave it charging for a few hours just as a check that the battery has not failed? Only it sounds similar to when the battery went on my OPO. Just a thought.

          A 1 Reply Last reply 5 Jan 2022, 08:10 Reply Quote 0
          • A Offline
            Amy @Lakotaubp
            last edited by 5 Jan 2022, 08:10

            @lakotaubp tried charging the thing for a day straight and it made no difference

            L 1 Reply Last reply 5 Jan 2022, 08:35 Reply Quote 0
            • L Offline
              Lakotaubp @Amy
              last edited by 5 Jan 2022, 08:35

              @amy OK can you tell if the battery is actually charged fully and what happens if you connect to pc/laptop and try the installer again?

              A 1 Reply Last reply 5 Jan 2022, 15:44 Reply Quote 0
              • A Offline
                Amy @Lakotaubp
                last edited by 5 Jan 2022, 15:44

                @lakotaubp the galaxy s10 port doesn't support the ubports installer yet you have to do it manually and I can't get into download mode or recovery mode

                L 1 Reply Last reply 5 Jan 2022, 16:30 Reply Quote 0
                • L Offline
                  Lakotaubp @Amy
                  last edited by 5 Jan 2022, 16:30

                  @amy OK not familier with this device at all as you can tell and should have checked. In this case then best to contact the porter or wait for someone else with the device to answer.

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                  • N Offline
                    nero355
                    last edited by 5 Jan 2022, 16:32

                    Bootloops can be broken via ADB Tools by giving the phone a command to boot into Fastboot mode : Have you tried that ?

                    Have you also tried booting with Volume Down + Power button pressed ?

                    In case the above doesn't help : Just look for other ways to break the Bootloop and one of them should work! 🙂

                    My phones :

                    • BQ Aquaris E5 HD Ubuntu Phone Edition - Ubuntu Touch 16.04 LTS
                    • ZUK Z2 Pro - ZUI Android 8.x
                    • Xiaomi Mi 9T - Jolla SailFish 3.4.x Community Build

                    P.S. : I am NOT a developer! ;)

                    A 1 Reply Last reply 5 Jan 2022, 18:02 Reply Quote 0
                    • A Offline
                      Amy @nero355
                      last edited by 5 Jan 2022, 18:02

                      @nero355 the phone is not being detected by adb while on the Samsung logo screen or download mode, the ubports port hasn't gotten adb working yet too

                      A 1 Reply Last reply 5 Jan 2022, 18:29 Reply Quote 0
                      • A Offline
                        Amy @Amy
                        last edited by 5 Jan 2022, 18:29

                        @amy said in my galaxy s10e randomly started bootlooping about 2 weeks after installing ubuntu touch:

                        @nero355 the phone is not being detected by adb while on the Samsung logo screen or download mode, the ubports port hasn't gotten adb working yet too

                        charging mode* not download mode

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                        • N Offline
                          Nakele
                          last edited by Nakele 1 Aug 2022, 16:02 8 Jan 2022, 16:01

                          @Amy On my note 9 I need to turn off the decive (not restart, just off) and then once it's off for few minutes, I press volume down and plug USB which is attached to PC and I get into download mode. Have u tried that?

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                          • K Keneda moved this topic from Devices on 19 Jan 2022, 03:28
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