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    Unsolved Problem with shutdown

    Volla Phone
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    • K
      kristatos last edited by

      Re: Problem with shutdown/poweroff

      I'm facing this bug on my Volla again and don't think it's because of less memory. When I have for example 4 apps opened in the background and then want to shutdown the device, lomiri is only restarted (ubuntu logo with dots underneath) and then I've to choose shutdown again.

      BQ Aquaris E4.5 (UT 16.04)
      Vollaphone (UT 20.04)

      Ian A 2 Replies Last reply Reply Quote 1
      • Moved from Support by  Lakotaubp Lakotaubp 
      • Ian
        Ian @kristatos last edited by

        @kristatos Volla Phone X exhibits the same behaviour. From what I can remember my old (now dead due to broken screen) Nexus 5 had problems with shurdown / reboot options.

        1 Reply Last reply Reply Quote 0
        • A
          Alter @kristatos last edited by Alter

          @kristatos : confirmed on my Volla Phone. I always close apps before shutdown, so didn't notice before. I don't think it has been reported. Couldn't find it
          https://github.com/ubports/ubuntu-touch/issues or
          https://github.com/HelloVolla/ubuntu-touch-beta-tests

          Regular user , Volla Phone (RC), Previously Nexus 5

          1 Reply Last reply Reply Quote 0
          • K
            kristatos last edited by

            The last days I found out, how to provoke this issue. The problem appears, when telephone- and messaging-app and dekko is opened and you try to poweroff the device. Then lomiri just restarts and after that you can really poweroff.
            I'm able to provoke this behaviour several times in a row. And it's the same on E4.5 and Volla. On the Volla there is no swap used when these three apps are opened (what was thought to be the reason for this).

            BQ Aquaris E4.5 (UT 16.04)
            Vollaphone (UT 20.04)

            A 1 Reply Last reply Reply Quote 1
            • A
              Alter @kristatos last edited by

              @kristatos : I can reproduce this behavior with 4 random apps open, but none of the mentioned apps. For instance with browser, gallery, camera, contacts open on my Volla, it also restarts at tapping shutdown.

              Regular user , Volla Phone (RC), Previously Nexus 5

              K 1 Reply Last reply Reply Quote 0
              • K
                kristatos @Alter last edited by

                @alter I've tested it again with 4 random apps, and it's the same behaviour. When I look at the unity8-log I can see, that it's trying to close all open apps and when there are only two apps left, unity8 restarts:

                • app1, app2, app3, app4 left
                • closing app4
                • app4 closed
                • app1, app2, app3 left
                • closing app3
                • app3 closed
                • app1, app2 left
                • restart of unity

                BQ Aquaris E4.5 (UT 16.04)
                Vollaphone (UT 20.04)

                A 1 Reply Last reply Reply Quote 0
                • A
                  Alter @kristatos last edited by

                  @kristatos : it seems this issue hasn't been reported yet. You can report here:
                  https://github.com/ubports/ubuntu-touch/issues

                  Regular user , Volla Phone (RC), Previously Nexus 5

                  K 1 Reply Last reply Reply Quote 0
                  • K
                    kristatos @Alter last edited by

                    @alter I've reported the bug.

                    BQ Aquaris E4.5 (UT 16.04)
                    Vollaphone (UT 20.04)

                    A 1 Reply Last reply Reply Quote 0
                    • A
                      Alter @kristatos last edited by Alter

                      @kristatos : Thanks for reporting the issue to the UT developers on Github!

                      Regular user , Volla Phone (RC), Previously Nexus 5

                      Quget 1 Reply Last reply Reply Quote 0
                      • Quget
                        Quget @Alter last edited by Quget

                        Whole ui randomly restarts sometimes when I use waydroid and try to use multiple apps in Ubuntu touch as well. (not trying to shutdown) all apps close too while I dont want that.

                        Would this be related?

                        🌹

                        K AppLee 2 Replies Last reply Reply Quote 0
                        • K
                          kristatos @Quget last edited by

                          @quget I don't think this is related but you can have a look at the logs, maybe you can already see what's the problem.

                          BQ Aquaris E4.5 (UT 16.04)
                          Vollaphone (UT 20.04)

                          1 Reply Last reply Reply Quote 0
                          • AppLee
                            AppLee @Quget last edited by

                            Hi @quget

                            An explanation would be that you ran out of RAM.

                            1 Reply Last reply Reply Quote 0
                            • N
                              nitanmarcel last edited by

                              Halium 9 and Halium 10 devices might encounter this issue. It has been here for a while.

                              1 Reply Last reply Reply Quote 0
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