UBports Robot Logo UBports Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Search
    • Register
    • Login

    Problem with shutdown

    Scheduled Pinned Locked Moved Unsolved Volla Phone
    13 Posts 6 Posters 1.2k Views 3 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
      Reply
      • Reply as topic
      Log in to reply
      This topic has been deleted. Only users with topic management privileges can see it.
      • K Offline
        kristatos
        last edited by

        Re: Problem with shutdown/poweroff

        I'm facing this bug on my Volla again and don't think it's because of less memory. When I have for example 4 apps opened in the background and then want to shutdown the device, lomiri is only restarted (ubuntu logo with dots underneath) and then I've to choose shutdown again.

        BQ Aquaris E4.5 (UT 16.04)
        Vollaphone (UT 20.04)

        IanI A 2 Replies Last reply Reply Quote 1
        • LakotaubpL Lakotaubp moved this topic from Support on
        • IanI Offline
          Ian @kristatos
          last edited by

          @kristatos Volla Phone X exhibits the same behaviour. From what I can remember my old (now dead due to broken screen) Nexus 5 had problems with shurdown / reboot options.

          1 Reply Last reply Reply Quote 0
          • A Offline
            Alter @kristatos
            last edited by Alter

            @kristatos : confirmed on my Volla Phone. I always close apps before shutdown, so didn't notice before. I don't think it has been reported. Couldn't find it
            https://github.com/ubports/ubuntu-touch/issues or
            https://github.com/HelloVolla/ubuntu-touch-beta-tests

            Regular user, UT since 2020, Now: Volla Phone (20.04 Stable)

            1 Reply Last reply Reply Quote 0
            • K Offline
              kristatos
              last edited by

              The last days I found out, how to provoke this issue. The problem appears, when telephone- and messaging-app and dekko is opened and you try to poweroff the device. Then lomiri just restarts and after that you can really poweroff.
              I'm able to provoke this behaviour several times in a row. And it's the same on E4.5 and Volla. On the Volla there is no swap used when these three apps are opened (what was thought to be the reason for this).

              BQ Aquaris E4.5 (UT 16.04)
              Vollaphone (UT 20.04)

              A 1 Reply Last reply Reply Quote 1
              • A Offline
                Alter @kristatos
                last edited by

                @kristatos : I can reproduce this behavior with 4 random apps open, but none of the mentioned apps. For instance with browser, gallery, camera, contacts open on my Volla, it also restarts at tapping shutdown.

                Regular user, UT since 2020, Now: Volla Phone (20.04 Stable)

                K 1 Reply Last reply Reply Quote 0
                • K Offline
                  kristatos @Alter
                  last edited by

                  @alter I've tested it again with 4 random apps, and it's the same behaviour. When I look at the unity8-log I can see, that it's trying to close all open apps and when there are only two apps left, unity8 restarts:

                  • app1, app2, app3, app4 left
                  • closing app4
                  • app4 closed
                  • app1, app2, app3 left
                  • closing app3
                  • app3 closed
                  • app1, app2 left
                  • restart of unity

                  BQ Aquaris E4.5 (UT 16.04)
                  Vollaphone (UT 20.04)

                  A 1 Reply Last reply Reply Quote 0
                  • A Offline
                    Alter @kristatos
                    last edited by

                    @kristatos : it seems this issue hasn't been reported yet. You can report here:
                    https://github.com/ubports/ubuntu-touch/issues

                    Regular user, UT since 2020, Now: Volla Phone (20.04 Stable)

                    K 1 Reply Last reply Reply Quote 0
                    • K Offline
                      kristatos @Alter
                      last edited by

                      @alter I've reported the bug.

                      BQ Aquaris E4.5 (UT 16.04)
                      Vollaphone (UT 20.04)

                      A 1 Reply Last reply Reply Quote 0
                      • A Offline
                        Alter @kristatos
                        last edited by Alter

                        @kristatos : Thanks for reporting the issue to the UT developers on Github!

                        Regular user, UT since 2020, Now: Volla Phone (20.04 Stable)

                        QugetQ 1 Reply Last reply Reply Quote 0
                        • QugetQ Offline
                          Quget @Alter
                          last edited by Quget

                          Whole ui randomly restarts sometimes when I use waydroid and try to use multiple apps in Ubuntu touch as well. (not trying to shutdown) all apps close too while I dont want that.

                          Would this be related?

                          🌹

                          K AppLeeA 2 Replies Last reply Reply Quote 0
                          • K Offline
                            kristatos @Quget
                            last edited by

                            @quget I don't think this is related but you can have a look at the logs, maybe you can already see what's the problem.

                            BQ Aquaris E4.5 (UT 16.04)
                            Vollaphone (UT 20.04)

                            1 Reply Last reply Reply Quote 0
                            • AppLeeA Offline
                              AppLee @Quget
                              last edited by

                              Hi @quget

                              An explanation would be that you ran out of RAM.

                              1 Reply Last reply Reply Quote 0
                              • N Offline
                                nitanmarcel
                                last edited by

                                Halium 9 and Halium 10 devices might encounter this issue. It has been here for a while.

                                1 Reply Last reply Reply Quote 0
                                • First post
                                  Last post