All network connections are vanished

[Stemy]

The phone is unable to detect any network, so i don't have wifi or mobile data and i can't even make a call or snd/receive SMS. The wifi network list is empty even when i'm near a working wifi connection and the mobile network parameter is vanished. I rebooted it multiple times without change.

[Keneda]

@stemy
Did you try to open device and clean all modules connectors with alcohool, the modem and antena ones in particular ?

[Stemy]

@keneda Yes, i did, and it didn't fixed anything.

Finally, an umpteenth reboot fixed it for the moment, maybe it will come bak in the next boot.

[domubpkm]

@stemy I don't own this smartphone but maybe you can use the installer to reflash the smartphone (without wipe data) in case of recurring problems.

[A Former User]

@stemy
I had this a couple of days ago on a Cosmo Communicator right after an upgrade (Version 875).
I replaced the .img file with an older version and the network and wifi returned, I've updated since (Version 885), and everything is still working.
I thought maybe it was just me and didn't get around to reporting it.

[Luksus]

Hi @Stemy ,
if you are using the devel channel, please switch to stable, or just use the ubports installer to reflash the device with your prefererred channel.