T-Mobile MMS issues

triguy

Hello. I've been hapily running UT on Pixel 3a for several months with T-Mobile as my carrier. It's a mostly good experience, but there's a big issue: no MMS text. I cannot send or recieve MMS messages such as images. Any advice? I'm using default APN settings.

MrT10001

@triguy Hi, make sure T-Mobile is set to allow MMS (same issue on my carrier, quick online chat resolved). Double check the settings are correct and make sure 4G is enabled with data on.

mdl

@triguy did you ever make any progress on this? I have a Pixel 3a XL, and am not able to send or receive MMS messages. If this helps, during one of my attempts I monitored the logs, and found this that might be relevant:

Dec 1 10:13:22 ubuntu-phablet ofonod[1655]: setting up data call
Dec 1 10:13:22 ubuntu-phablet kernel: [ 2070.574575] c1 1655 R0: [ofonod][40005098418] [18:13:22.061772] wlan: [1655:E :HDD] __wlan_hdd_ipv4_changed: 936: Adapter context is invalid 0000000000000000
Dec 1 10:13:22 ubuntu-phablet kernel: [ 2070.580064] c1 1655 binder: 2258 has pending async transaction, but still adding a new transaction to todo list (gbinder bug workaround)
Dec 1 10:13:22 ubuntu-phablet kernel: [ 2070.580113] c1 1655 binder: 2258 has pending async transaction, but still adding a new transaction to todo list (gbinder bug workaround)
Dec 1 10:13:22 ubuntu-phablet kernel: [ 2070.580133] c1 1655 binder: 2258 has pending async transaction, but still adding a new transaction to todo list (gbinder bug workaround)
Dec 1 10:13:22 ubuntu-phablet kernel: [ 2070.580510] c1 1655 binder: 2258 has pending async transaction, but still adding a new transaction to todo list (gbinder bug workaround)
Dec 1 10:13:22 ubuntu-phablet kernel: [ 2070.648242] c7 7037 R0: [ubuntu-upload-m][40006512841] [18:13:22.135439] wlan: [7037:W :HDD] __hdd_ioctl: 7216: unknown ioctl 35591
Dec 1 10:13:22 ubuntu-phablet kernel: [ 2070.648307] c7 7037 R0: [ubuntu-upload-m][40006514147] [18:13:22.135507] wlan: [7037:W :HDD] __hdd_ioctl: 7216: unknown ioctl 35591
...
Then a little later, I found this around the same time the GUI changed to "Failed":
Dec 1 10:14:22 ubuntu-phablet ofonod[1655]: Deactivating context: 2
Dec 1 10:14:22 ubuntu-phablet ofonod[1655]: Clearing active context
Dec 1 10:14:22 ubuntu-phablet kernel: [ 2131.191763] c6 1655 R0: [ofonod][41168948415] [18:14:22.678965] wlan: [1655:E :HDD] __wlan_hdd_ipv4_changed: 936: Adapter context is invalid 0000000000000000
Dec 1 10:14:22 ubuntu-phablet ofonod[1655]: Deactivated data call

lduboeuf

@mdl
Can you check "nuntium" logs .cache/upstart/nuntium.log or via logviewer app ?.
There should be more information there ( beware it may have some sensitive data there ).

Also other thread to check: https://forums.ubports.com/topic/7918/continuing-mms-issues/33

triguy

@mdl No progress. I contacted T-Mobile to see if they could fix it on their end. They tried but to no avail. I can receive an error message letting me know that someone tried to send an MMS message, but that is it. I cannot participate in group chats, receive large messages, images, etc. Kinda sucks, but it's good enough for me. I hope MMS can get sorted out on UT eventually. I might upload a log if it would actually help the developers solve this issue.

Somewhat unrelated, however: I did, find out that the reason I cannot receive calls is because UT (on my Pixel 3a) can seemingly only do SMS I/O and data while on LTE for some reason. While using LTE, I could not make or recieve calls. I also noticed that when trying to call someone, the call would not start dialing for a few seconds, then the service would completely shut off, then my phone would switch to 3G data, then the phone would start dialing. I found that by limiting the data to 3G, I can finally recieve spam calls from the CDC, scammers, and family again! Woohoo! (hope this information helps someone) Should probably file a bug report.