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    Video recording not working on Google Pixel 3a XL

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      • RayCulpR Offline
        RayCulp
        last edited by

        Hi guys,

        I have a Google Pixel 3a XL. I have a habit of recording videos but not going back to watch them for a long time. So today I went back and tried to watch my videos, on the phone as well as on a Windows PC. It seems that the video recording function quit working correctly sometime around July of this year.

        The camera app starts correctly, I can switch to video recording just fine, and it appears to be recording video. However, when I try to watch the video, a 15-second video is played back as a single still image with a run time of several minutes.

        The photograph function works perfectly. I have already tried changing the resolution and resetting the app cache and configuration using UT Tweak Tool.

        Has anyone else seen this behavior?

        Best regards

        Happily running Ubuntu Touch on:
        Google Pixel 3a XL (20.04 Stable)

        IanI 1 Reply Last reply Reply Quote 0
        • IanI Offline
          Ian @RayCulp
          last edited by

          @wq6z8x4u Have you seen this discussion?

          https://forums.ubports.com/topic/7898/pixel-3a-ota-23-video-recording-file-not-viewable/40?_=1667675840697

          RayCulpR 2 Replies Last reply Reply Quote 0
          • RayCulpR Offline
            RayCulp @Ian
            last edited by

            @ian Not yet, I'll have a look. Thanks!

            Happily running Ubuntu Touch on:
            Google Pixel 3a XL (20.04 Stable)

            1 Reply Last reply Reply Quote 0
            • RayCulpR Offline
              RayCulp @Ian
              last edited by

              @ian So if I understand correctly, the problem is known, but there is no fix for it yet?

              Happily running Ubuntu Touch on:
              Google Pixel 3a XL (20.04 Stable)

              arubislanderA 1 Reply Last reply Reply Quote 0
              • arubislanderA Offline
                arubislander @RayCulp
                last edited by

                @wq6z8x4u It was fixed in devel at least. What update channel are you currently on?

                πŸ‡¦πŸ‡Ό πŸ‡³πŸ‡± πŸ‡ΊπŸ‡Έ πŸ‡ͺπŸ‡Έ
                Happily running Ubuntu Touch
                Google Pixel 3a (20.04 DEV)
                JingPad (24.04 preview)
                Meizu Pro 5 (16.04 DEV)

                RayCulpR 1 Reply Last reply Reply Quote 0
                • RayCulpR Offline
                  RayCulp @arubislander
                  last edited by

                  @arubislander I just checked and I'm on Stable. If I switch to Development to solve this problem, is there a risk that it might destabilize other apps or functions that are currently working correctly?

                  Happily running Ubuntu Touch on:
                  Google Pixel 3a XL (20.04 Stable)

                  MoemM 1 Reply Last reply Reply Quote 0
                  • MoemM Offline
                    Moem @RayCulp
                    last edited by

                    @wq6z8x4u said in Video recording not working on Google Pixel 3a XL:

                    If I switch to Development to solve this problem, is there a risk that it might destabilize other apps or functions that are currently working correctly?

                    Yes. But you should always be able to switch back.

                    Is currently using an Op5t
                    Also owns an Op1, a BQ E4.5 and an Xperia X, as well as a BQ tablet and a Pinetab2. Please, someone... make it stop.

                    RayCulpR 2 Replies Last reply Reply Quote 0
                    • RayCulpR Offline
                      RayCulp @Moem
                      last edited by

                      @moem Ah ok, then I will try it. Thanks!

                      Happily running Ubuntu Touch on:
                      Google Pixel 3a XL (20.04 Stable)

                      1 Reply Last reply Reply Quote 0
                      • RayCulpR Offline
                        RayCulp @Moem
                        last edited by

                        @moem Yay! It works! Thanks! πŸ€—

                        Happily running Ubuntu Touch on:
                        Google Pixel 3a XL (20.04 Stable)

                        1 Reply Last reply Reply Quote 1
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