Problems with shop / sales@ubports.com
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On November 12, I bought in the shop of UBports.com two Hoodies, one for my son (12 years old) and one for me for partnering. I payed online via paypal (and they charged my Amex card), I got by e-mail an order confirmation
UBports Foundation Order (Ref S19449), but nothing else. sales@ is not responding on my mails/questions.Before ordering Amex to reclaim my money (some 80 euros) on December 12 (i.e. after one month), I wanted to bring this up in public. The admins are free to close this or move it to off-topic, but it would be better that some kind soul does something with this shop of UBports, because the same happened already the same procedure two years ago.
Matthias
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@guru I have passed on your details and will let you know when I hear something. Sorry for the inconvenience.
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@guru The package is on the way. We are checking where it is.
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@lakotaubp Same as in 2020: it got lost, and the 2nd time they sent a tracking URL and it arrived.
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@guru Apparently it was not sent until yesterday and yes there is a tracking number LA407124080NL I am still looking into what has happend.
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@lakotaubp said in Problems with shop / sales@ubports.com:
@guru Apparently it was not sent until yesterday and yes there is a tracking number LA407124080NL I am still looking into what has happend.
Yes, it is visible with my shipping address in https://tracking.postnl.nl/track-and-trace/LA407124080NL..... and was shipped Nov 30, i.e. yesterday. What happened from Nov 12 to 30 and why sales@ didn't answered my mails with some excuse like "the goods from wherever take longer due to whatever"?
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This post is deleted!