OK, so I just ignored the error message and got the phone into recovery mode, whilst the installer was downloading the image.

I left the phone alone and left the room and came back 15 minutes later and the image has been flashed to the phone. Everything seems to have worked.

@AppLee

yes, I have tried different cables but still having issues.

I now get a message on the installer:

Error: configure: Error: fetching system image channels failed: Error: getaddrinfo EAI_AGAIN system-image.ubports.com

yes, I followed the instructions and sometimes it gets to recovery mode on the phone but on the installer it is searching for adb devices and a message pops up saying it has lost connection.

I have spent over 2 hours trying to install ubuntu touch on my fairphone 2 without success.

The installer keeps loosing connection to the device and I have used several different usb leads. Then I get messages that the installer has bugs and on the phone, the android robot has a ! in a red triangle and the words below 'No Command'

I have enabled developer mode and usb debugging but nothing is working.

for some reason, the ubports welcome screen has been installed onto the phone but the OS remains android.

I have successfully installed on a One Plus One and Nexus 5 but the fairphone 2 is impossible.

any suggestions?

Thanks.

I'll try those suggestions.

Thanks.

@doniks

i seem to have it installed but my problem is that I dont know how to write the command to my phone.
https://bytzvpn.com/ovpn/BytzVPN-for-Ubuntu-Touch.pdf the last page has what im supposed to write but I keep getting the message that folder Network Manager does not exist.

thanks

@nogoogle

Well, I took a look at the instructions and they may as well be in Egyptian hieroglyphs

Thanks, anyway.

@nogoogle
Thank you.

I'm trying to work out adb shell to install this VPN on to Ubuntu Touch. Rob Braxman says that is how he installed it. Any help on how to use adb, as it is all new and complicated for a beginner. Thanks.