@Marathon2422
I have looked at xxx.skyneel.com and found on it two methods to restore the IMEI on a phone, but none of these works on mine :
1- by installing MobileUncle apps, but its is an android apps so I cant install it on an ubuntu touch phone.
2- by entering the engineering mode by tapping code * # * # 3646633 # * # * or *#4634#, but in my case nothing happens
So what could I try now ?
should I install an Android system on my aquaris E5 HD and then install MobileUncle apps ?
but how to do it ?
Fred

@Marathon2422 : Right ! I have no IMEI number (None,None) and the serial number is 0123456789ABCDEF.
I have used flash_tool with "format all+dowload"
searching UBports forum for a solution to write the IMEI (I got the number on the box)
Fred

Hello UBports community !
I recently managed to install UT 16.04 on my Aquaris E5 (Ubuntu Edition).
But I can not make my phone work nor make calls: he tells me that my SIM card is not registered.
But he detected it and accepted my SIM PIN.
I had no problem of this kind with my previous system (the latest Canonical Ubuntu Touch).
When I go to "Cellular Parameters / Carrier & APN / Carier", the operator search is automatically performed, mine is found (Free) but it refuses me to select it. When I return to "Carrier & APN", the entry "Carrier" remains at "None".
I suspect a write access problem, but on which device or file?
Another strange thing that can be linked: it does not save the password of my WiFi network and creates a new entry in the list of networks every time I leave it.
Does anyone have an idea of ​​the source of these problems?
Fred

@fred56
While inserting my SIM card into my Aquaris E5 under UBports, I have a problem: I can not run my cell.
He tells me that my SIM card is not registered.
He accepted my PIN.
When I go to "Cellular Parameters / Operator & APN / Operator", the operator search is automatically performed, mine is found (Free) but it refuses me to select it. When I return to "Carrier & APN", the entry "Carrier" remains at "None"
I had no such problem with my latest Canonical Ubuntu Touch, so I do not think it comes from my phone, my SIM card or the E5.
What can I do ? is there a configuration file to edit?
Fred

@Flohack ... and I have installed the correct image of UBports without any problem. That's a piece of good work and useful work from the UBPorts team. Fred.

Hi,
I finally managed to restore my original system (Ubuntu) after installing SP_Flash_Tool_v5.1824_Linux and downloaded the ROM VEGETA01A-S11A_BQ_L100EN_2016_161207.zip
It took me a while to understand that the scatter file was in the .zip !
Thank you all for your help.
Fred

@Marathon2422 Thanks for all these advices. I have not the time to do it quietly now : I'm going to do eight days of sailing at sea next week. On my return I will try all that. Fred

@Marathon2422 : The previous system installed on my Aquaris E5 was Ubuntu Phone, the latest version. My PC runs on Ubuntu 18.4 and I have a Win7 installation in a Virtual Box. I usually install systems on various machines. Fred

@Marathon2422 : Thanks, using flash tools seems like a good idea. Found on https://developer.sony.com/develop/open-devices I will try it tomorrow.

@UniSuperBox : Well, it's actually my daughter who did not want to wait for me to install a new system on her phone, replacing Ubuntu Phone. And with ubports-install she chose the image for aquaris 4.5 instead of aquaris E5! I'm trying to fix the damage now..

@Flohack said in Install wrong image on a BQ E5:

rerboot into recovery with the power buttons

Thanks Flohack, I tried it :

• hard reboot with Power + VolUp pressed
• launch ubports-installer (sudo on linux)
• select the device manually (aquarius E5)
  -=> it asked me to reboot to bootloader
  I restart with Power + VolUp
  But nothing happens and it waits forever despite I retry
  many time (at least 10 times !) to hard reboot.

The fact that the screen stay black doesn't ease the process...
I operate blind and I not sure when I should release the buttons.

Fred

I have installed the krillin image instead of the vegetahd image on a BQ E5 !
At the boot the screen remains black, even on bootloader mode.
Every adb commands fail with the message "error: device unauthorized".
Is there anything I can try to save my phone and reinstall something on it ?
Any help will be appreciated
Fred