@arubislander said in Cron not installed?:
That implies the promise or possibility of future work.
As does "outside of the (current) goals of the project and design of the software", I would say. In that case, I would simply state "outside of the goals of the project and design of the software". This leaves no ambiguity regarding possible future work on whatever it is that the user is trying to achieve.
Now we can use that to nail down what the red line is that makes an action "unsupported". If I derive it from the above definition, then I arrive at a red line that is much more stringent than just making your system image writeable. Maybe some procedures/tutorials show you how to do advanced things that don't require making the system image writable. It's irrelevant. If what you're trying to achieve is not within the scope of the goals of the project and design of the software, then it's "unsupported".
@arubislander said in Cron not installed?:
I feel that if you are going to do 'unsupported stuff', it is best to know what you are doing and be willing to do the research if and when it breaks stuff.
And I agree with you.
The vibe that I'm getting is that if something is "supported", or more precisely "within the scope of the goals of the project and design of the software", then if a user tries it and gets in trouble, the likelihood that someone can help is high. On the other hand, if something is "unsupported", or "outside of the goals of the project and design of the software", and a user attempts it and messes things up, then there may not be anyone with the knowledge to help, and, as a consequence, a complete reinstall may be the only solution.
If we can agree on this, I think it is a very good basis for a clear message to users, and it also enables us to unambiguously label tutorials as "supported" or "unsupported".
Thinking further ahead, one thing that we might communicate to users is that if they want to attempt something "unsupported", then they should be aware that they may brick the system and a full re-install may be the only solution, so they should be comfortable with re-installing UT from scratch before they attempt it. What do you think?