@keneda
usb 2-2 ports, 3 different cables same result.
Tomorrow i'll try a new one.

@keneda
thanks keneda. I did what you suggested, especially the "READ CAREFULLY..." but when i press the Download button the process never start, the progress bar never progress and into terminal got the following:
QObject::moveToThread: Cannot move objects with a parent
support_dl_cert_to_storage: 0
Connecting to BROM...
Scanning USB port...
Search usb, timeout set as 3600000 ms

add@/kernel/slab/:A-0000256/cgroup/filp(2041:anacron.service)
add@/kernel/slab/dentry/cgroup/dentry(2041:anacron.service)
add@/kernel/slab/inode_cache/cgroup/inode_cache(2041:anacron.service)
add@/kernel/slab/:A-0000128/cgroup/pid(2041:anacron.service)
add@/kernel/slab/sock_inode_cache/cgroup/sock_inode_cache(2041:anacron.service)
add@/kernel/slab/:A-0001024/cgroup/PING(2041:anacron.service)
...
...
a lot of other kernel message and after 10 minutes when finally i pressed the Stop button i got

SearchUSBPortPool failed!
Failed to find USB port
Connect BROM failed: S_TIMEOUT(1042)
Disconnect!
User stopped.

Any idea?

@mrt10001
Hy, thanks for reply, cannot reset from UT because i forgot the access code end cannot set developer mode.

I need to rest to factory my UT M10 FHD.
I can enter the System Recovery but the option "wipe data / factory reset" is missing from menu. the only options available are:

• Reboot System now
• wipe cache partition
• reboot to bootloader
• power down
• view recovery logs

Is there any way to start factory reset?
Thanks,
sotema