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    [Solved] Dekko 2 Email-App: How to add Mail Account with custom Server Settings?

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    • C
      Custello @hummlbach
      last edited by Custello

      Thanks a lot for your kind answers! 🙂

      @hummlbach said in Dekko 2 Email-App: How to add Mail Account with custom Server Settings?:

      @Custello [...] I guess the account wizard comes up for you(?) and normally it tries to fill out the settings for you [...].

      Exactly, that's completely right! I get stucked at the moment when the account wizard does not know which information it has to fill in. In these cases the wizard will display the "waiting" symbol for infinite time.

      @hummlbach said in Dekko 2 Email-App: How to add Mail Account with custom Server Settings?:

      @Custello [...] But if dekko does not know how it gives you the possibility to enter them manually actually.

      Sure? That would be awesome! 🙂

      @hummlbach said in Dekko 2 Email-App: How to add Mail Account with custom Server Settings?:

      @Custello [...] But if dekko does not know how it gives you the possibility to enter them manually actually.
      Doesn't you get through to that screen?

      Not at all - I did not even know that the wizard could provide such an option for manual insertion of desired configurations. In my case the wizard always stucks at the step "Searching for configuration" - I will try again with your recommended approach of adding further accounts...

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      • G
        guru @Custello
        last edited by guru

        @custello I do not fully understand your problem. My mailaddr is guru@unixarea.de, and my SMTP server differs too, it is smtp.1blu.de, and for IMAP it's imap.1blu.de, this works all fine w/ Dekko2.

        But yes, I would also like to edit all such details with an editor, like vi.

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        • C
          Custello @guru
          last edited by Custello

          Thanks for your answer!

          @guru said in Dekko 2 Email-App: How to add Mail Account with custom Server Settings?:

          My mailaddr is guru@unixarea.de, and my SMTP server differs too, it is smtp.1blu.de, and for IMAP it's imap.1blu.de, this works all fine w/ Dekko2.

          That sounds pretty nice! But how could you configure your custom server settings? In my case the wizard will neither finish nor add an account if it can not detect the necessary server settings... 😞 So I can not configure an account by hand, because it won't be created at all if the wizard fails.

          For me, the wizard never provided the option to custom configure my server settings when it was not able to find the settings by himself.

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          • D
            doniks @Custello
            last edited by

            @custello I cant completely reproduce it, because I dont have an own email server, but if I

            • remove all acounts
            • close, reopen
            • wizard starts
            • select imap
            • enter name, desc, email, pwd - note my actual email account would auto detect, so i deliberately enter a wrong email and password
            • next
            • now i get to the page to fill in imap server, port, encryption, smtp, etc

            whats different for you?

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            • C
              Custello
              last edited by Custello

              Thanks a lot for your answer! 🙂

              @doniks said in Dekko 2 Email-App: How to add Mail Account with custom Server Settings?:

              enter name, desc, email, pwd - note my actual email account would auto detect, so i deliberately enter a wrong email and password

              I've tried your attempt with data of a working account (with previously successfull auto-detection). Hereby I entered a wrong password: Now the wizard passes the step "Searching for configuration." but gets stuck at "Validating credentials." No page to fill in custom settings will appear...

              Now I've tried to start at zero:

              • Removed all Dekko-directories (./cache, /.local/share and /.config)
              • Started Dekko
              • Tried to an add account with wizard (with wrong password)
              • Again: The wizard will stuck at "Validating credentials."
              • However, after waiting a very long time (~ 5 minutes, wizard still stucking) I closed the wizard window
              • The account was added to accounts list, but with the wrong password

              In summary:

              • Maybe something is wrong with my Dekko?
              • Or is it common that I have to wait so long?
              • The custom settings page has still never appeared for me.
              • Emails will be received after correction of the password (heard the sound), but they are not displayed within Dekko.
              LakotaubpL 1 Reply Last reply Reply Quote 0
              • LakotaubpL
                Lakotaubp @Custello
                last edited by

                @custello This does sometimes happen. My google set up straight away. TalkTalk same as you. Now the account is there you an check the details and edit away if needed.

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                • C
                  Custello @Lakotaubp
                  last edited by Custello

                  @lakotaubp said in Dekko 2 Email-App: How to add Mail Account with custom Server Settings?:

                  @custello This does sometimes happen. My google set up straight away. TalkTalk same as you. Now the account is there you an check the details and edit away if needed.

                  In following I am talking about the account with successfull auto-configuration:

                  Yeah, the account has been added, but I can not use it. It is neither possible to send emails nor receive them. If I try to send emails they are always "queued" in "Outbox" but do not move into "Sent". Furthermore, received emails do not appear in "Inbox", even if I've heard the ring sound and saw the notification that they have arrived.

                  My emails inbox is completely empty.

                  If I click on a listed email in "Outbox", Dekko will crash.

                  Confusion:

                  Beside of dekko2.dekkoproject there is a directory dekko2.dekkan created - what is this?

                  LakotaubpL 1 Reply Last reply Reply Quote 0
                  • LakotaubpL
                    Lakotaubp @Custello
                    last edited by

                    @custello All I can say us double check your settings manually. All of my accounts work sending and showing in all inboxes and indivdual however they were set up. That doesn't help you much I know. Can you check the settings in dekko2 against working settings on another system? Other than that clear everything again using UT Tweak Tool.

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                    • G
                      guru @Lakotaubp
                      last edited by guru

                      in ~phablet/.config/dekko2.dekkoproject/dekkod.conf you can enable a detailed log for IMAP, SMTP,...and specify a file to where it will log, this should help to nail down the problem

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                      • C
                        Custello
                        last edited by Custello

                        Finally it is working! 🙂 Thank you very much for your awesome help guys!

                        What I did?

                        • Resetted the whole Ubuntu Touch device to factory defaults
                          (probably some Dekko fragments of UT 15.04 have been hanging around)
                        • Installed a virgin Dekko from OpenStore
                        • Setup all user profiles one after each other

                        Finally the wizard also displayed the magic page where one can specify server settings by hand. This page has never appeared before...

                        Furthermore, I see the message "Your acount has been set up successfully" or something similar after completion - that also did never happen before... 🙂

                        Thanks a lot for your kind help!

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