Installé UBTouch on a BQ MH10 FHD

gdegrez

Hi,

I've been trying to install UBTouch on a BQ MH10 FHD from my MacBook.
I followed the instructions up to rebooting in bootloader mode, and then nothing happens.
So far, I'm thus stuck with Android

Gérard

advocatux

@gdegrez hi, if your device has Android installed you need to follow these steps http://docs.ubports.com/en/latest/userguide/install.html#install-on-legacy-android-devices

gdegrez

OK. Thanks.
This requires having a machine running Ubuntu if I am not mistaken, I cannot use my MacBook for those preliminary steps.
Will that work with a virtual machine running in VirtualBox? Out of curiosity, because I happen to have another (old) laptop running Ubuntu.

advocatux

@gdegrez I don't have experience with SP Flash tool on a MacBook but it should work too (I don't know a good & clean place to download such tool either).

A VM should be good enough as well although usb port forwarding gives headaches usually.

IMO a live usb stick is way better (https://tutorials.ubuntu.com/tutorial/tutorial-create-a-usb-stick-on-macos#0)

Marathon2422

@gdegrez no message

gdegrez

@advocatux

Followed the instructions. Got an error message.
Retried. Nothing happens (no progress on the scroll bar, 0 B/s download speed). And now, the tablet won't start any more.
I am running Ubuntu 14.04 LTS, I used the SP_Flash_Tool_exe_Linux_v5.1612.00.100.zip
Any way to get this tablet up and running?

Lakotaubp

@gdegrez Also read through this as a double check. It is for the phones but the method is the same. The file you need is in the link @advocatux gave you above.

ratovsky

i've installed it using Ubuntu.
SP Flash didn't recognize the device, i had to select it manually.
Boot into fastboot and follow the instructions on SP Flash selecting manually the device.

gdegrez

@ratovsky Correction: the tablets still boots in Android. For once, I thought it didn't boot at all any more.
I retried, but I get the same problem.
The message is Connect BROM failed.
I think I've identified the problem, the ports on my ASUS laptop are USB 3.0 :-(((((((
I've got to find another computer to perform the operation, I can't do that on my MacBook either.

Lakotaubp

@gdegrez https://web.archive.org/web/20180118130643/http://www.mibqyyo.com/en-articles/2015/09/16/ubuntu-android-installation-process-for-bq-aquaris-e4-5-and-e5 This is the link I forgot to add earlier as I said double check first.

Marathon2422

@gdegrez
The brom error, is sometimes because you don't have a good adb,connection.
Some BQ flash_tool versions have a short timer set,and you repeatedly get the brom error,before your device can do anything.
Can you try with a different flash_tool.
I use a chuwi 14.1 lap pad. It has 3.0 usb and 2.0.,works for me on either
If you are brave enough to take the cover off,you could try with the battery disconnected, then the flash_tool is not getting ( feedback) from your device

Marathon2422

@Marathon2422
Or remove the cover,disconnect the batteries,,then try
The cover will come off with plastic credit cards,no wires connected to the rear cover, it just unclipps,start furthest from on switch.

advocatux

The message is Connect BROM failed

@gdegrez that's a well-known issue. You need to uninstall modemmanager in your computer. Please read that archive.org link that @Lakotaubp gave you to learn about it.

Edit to add the relevant part here for easier reading

With the latest versions of Ubuntu (14.04 and 14.10), the modemmanager package installed on the computer is not compatible with the MTK Flash Tool, so you will need to uninstall it first. This package is used to control the modem connection via USB. Any user configuration file will be maintained after uninstalling and installing the package. This means that we can reinstall the current configuration if required after using the tool.

gdegrez

@advocatux
Did that, and still get the same error (now running Ubuntu 16.04 LTS from a bootable USB stick on my MacBook). I guess the only remaining option is to remove the battery

gdegrez

@Marathon2422 Which other flash tool would you recommend?

gdegrez

@advocatux Did a last try with the Asus running 10.04 LTS. After uninstalling modemmanager, it finally worked
Thanks to all.
It now just remains to update to the latest version.

gdegrez

@gdegrez Correction: running 14.04 LTS

Marathon2422

@gdegrez Glad you got it working.

advocatux

@gdegrez I'm glad to hear that

advocatux

@gdegrez just in case you don't know it: you can edit any of your posts by clicking on those 3 dots row on the right hand side, and then on "Edit"