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    BQ E4.5: only white screen with bq logo after flashing

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      • G Offline
        guru
        last edited by guru

        On the 2nd (and now 3rd) time I let it wipe out all user data (I have a backup). The 3rd time also failed.

        I read the manual instructions and downloading the files. I have the device now in the menu Select Boot Mode, what should I select? The manual instruction asks me also to set developer mode which I can not do now anymore. It was set before the fist update run. And now?

        If I select with the volume buttons the option Fastboot Mode it replys with => FASTBOOT mode ... but nothing else. And adb does not detect any device.

        LakotaubpL libremaxL 2 Replies Last reply Reply Quote 0
        • LakotaubpL Offline
          Lakotaubp @guru
          last edited by

          @guru I haven't yet tried ,0.4.5 but did flash a bq5 using 0.4.1 without issue. You could try that or reboot to recovery and clear cache

          G 1 Reply Last reply Reply Quote 0
          • G Offline
            guru @Lakotaubp
            last edited by

            @Lakotaubp If I reboot to Recovery the magenta screen with ubuntu in the center comes up, nothing else, and adb says:

            # adb devices
            List of devices attached
            JU023823	recovery
            

            My wife is just asking: what happened with my telephone ... 🙂

            LakotaubpL 1 Reply Last reply Reply Quote 0
            • libremaxL Offline
              libremax @guru
              last edited by

              @guru In fastboot mode, it's normal that 'adb devices' give an empty list.

              Donate anonymously 1€/$ by year to UBports, all Ubuntu Touch users can do it ! Demonstration:
              https://forums.ubports.com/topic/1262/donate-anonymously-1-by-year-to-ubports-all-ubuntu-touch-users-can-do-it-demonstration/

              1 Reply Last reply Reply Quote 0
              • G Offline
                guru
                last edited by

                0.4.1 gives the same problem: it flashes, reboots twice and stuck in white screen after second boot.

                LakotaubpL 1 Reply Last reply Reply Quote 0
                • LakotaubpL Offline
                  Lakotaubp @guru
                  last edited by

                  @guru Hmm something has not been flashed if recovery is not there. So we need to get a happy wife as quick as possible. Your flashing stable I guess and with wipe can you try the older installer version and I know we always say this try a different cable just incase. Or maybe the appimage

                  1 Reply Last reply Reply Quote 0
                  • LakotaubpL Offline
                    Lakotaubp @guru
                    last edited by

                    @guru Sorry just senn youve done that

                    1 Reply Last reply Reply Quote 0
                    • G Offline
                      guru
                      last edited by

                      I booted the device into => FASTBOOT mode ... and when I say in Ubuntu:

                      # fastboot format cache
                      Couldn't parse erase-block-size '0x'.
                      Couldn't parse logical-block-size '0x'.
                      /usr/lib/android-sdk/platform-tools/mke2fs failed with status 1
                      mke2fs failed: 1
                      error: Cannot generate image for cache
                      
                      LakotaubpL 2 Replies Last reply Reply Quote 0
                      • LakotaubpL Offline
                        Lakotaubp @guru
                        last edited by

                        @guru remove reinstall adb/fastboot?

                        G 1 Reply Last reply Reply Quote 0
                        • G Offline
                          guru @Lakotaubp
                          last edited by

                          @Lakotaubp I reinstalle adb and fasboot; result:

                          # fastboot format cache
                          Couldn't parse erase-block-size '0x'.
                          Couldn't parse logical-block-size '0x'.
                          mke2fs 1.44.1 (24-Mar-2018)
                          /tmp/TemporaryFile-tCX6Fk: Unimplemented ext2 library function while setting up superblock
                          /usr/lib/android-sdk/platform-tools/mke2fs failed with status 1
                          mke2fs failed: 1
                          error: Cannot generate image for cache
                          
                          LakotaubpL 1 Reply Last reply Reply Quote 0
                          • LakotaubpL Offline
                            Lakotaubp @guru
                            last edited by

                            @guru https://github.com/ubports/ubports-installer/issues/593 try this scroll down to find the correct bit

                            1 Reply Last reply Reply Quote 0
                            • LakotaubpL Offline
                              Lakotaubp @guru
                              last edited by

                              @guru If you are still struggling try posting here as well https://t.me/WelcomePlus see if that gets a quicker resolution. It seems it's a cache issue and I'm pushed on time this morning. Will be back later though. Not sure what is going on here 0.3.2 also worked on my 5

                              1 Reply Last reply Reply Quote 0
                              • G Offline
                                guru
                                last edited by

                                I tried 0.4.1 again, this time with the dev channel and not stable. While running the installer I watched it's log file:

                                ...
                                {"level":"debug","message":"adb:reboot done"}
                                {"level":"debug","message":"running step: {\"type\":\"fastboot:flash\",\"condition\":{\"var\":\"bootstrap\",\"value\":true},\"flash\":[{\"partition\":\"recovery\",\"file\":\"recovery-krillin.img\",\"group\":\"recovery\"}]}"}
                                {"level":"debug","message":"[{\"file\":\"/home/guru/.cache/ubports/krillin/recovery/recovery-krillin.img\",\"partition\":\"recovery\"}]"}
                                {"level":"debug","message":"fastboot:flash done"}
                                {"level":"debug","message":"running step: {\"type\":\"fastboot:boot\",\"condition\":{\"var\":\"bootstrap\",\"value\":true},\"file\":\"recovery-krillin.img\",\"fallback_user_action\":\"recovery\",\"group\":\"recovery\"}"}
                                {"level":"debug","message":"fastboot:boot done"}
                                {"level":"debug","message":"skipping step: {\"type\":\"adb:reboot\",\"condition\":{\"var\":\"bootstrap\",\"value\":false},\"to_state\":\"recovery\",\"fallback_user_action\":\"recovery\"}"}
                                {"level":"debug","message":"running step: {\"type\":\"adb:format\",\"partition\":\"cache\"}"}
                                {"level":"debug","message":"adb:format done"}
                                {"level":"debug","message":"running step: {\"type\":\"systemimage\"}"}
                                {"level":"debug","message":"Downloading system-image file 2 of 12"}
                                {"level":"debug","message":"Downloading system-image file 3 of 12"}
                                {"level":"debug","message":"Downloading system-image file 4 of 12"}
                                {"level":"debug","message":"Downloading system-image file 5 of 12"}
                                {"level":"debug","message":"Downloading system-image file 6 of 12"}
                                {"level":"debug","message":"Downloading system-image file 7 of 12"}
                                {"level":"debug","message":"Downloading system-image file 8 of 12"}
                                {"level":"debug","message":"Downloading system-image file 9 of 12"}
                                {"level":"debug","message":"Downloading system-image file 10 of 12"}
                                {"level":"debug","message":"Downloading system-image file 11 of 12"}
                                {"level":"debug","message":"Downloading system-image file 12 of 12"}
                                {"level":"debug","message":"adb wiped cache"}
                                {"level":"debug","message":"adb mounted recovery"}
                                {"level":"debug","message":"adb created /cache/recovery directory"}
                                {"level":"error","message":"Error: systemimage: Push failed: Failed push: Failed to push file 0: failed to stat: SyntaxError: Invalid or unexpected token"}
                                
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                                • G Offline
                                  guru
                                  last edited by

                                  After the last error with the dev channel I removed all .cache/ubports directory (so the installer must re download all files of the image, and was successfully with the 0.4.1 installer.

                                  Thanks for the provided hints. I will update another E4.5 starting again with the 0.4.5 and will report here.

                                  LakotaubpL 1 Reply Last reply Reply Quote 0
                                  • LakotaubpL Offline
                                    Lakotaubp @guru
                                    last edited by

                                    @guru Glad you are getting somewhere still not sure what the change may have been though.

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