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    Camera app not working on Fairphone 2

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      • ? Offline
        A Former User @Rob_S
        last edited by A Former User

        @Rob_S . Hi, I failed to create a video by using the CAMERA app. It was similar to your descrition.

        Then I opened the media player "MEDIENWIEDERGABE" and selected the CAMERA app.

        First I noticed: Picture did not freeze.
        Second: Was able to record a video by pressing the red button.
        Third: Video was saved, and could be replayed.
        Fourth: I was also able to create now a video in the CAMERA app.

        So it seems to me it was at least on my side it was an issue with permissions & by choosing the camera app in the media player solved this.
        Maybe you can also try it this way. Good luck.

        @Keneda: Many thanks for your input how to retrieve a log.

        Update:
        Issue solved for VollaPhone. (UT: 2020-10-17/2, channel: dev)

        Camera app is working for photos and videos.
        Flashlight is working as well.
        Zoom is working

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        • KenedaK Offline
          Keneda @AppLee
          last edited by Keneda

          @AppLee said in Camera app not working on Fairphone 2:

          @Keneda
          For end users it's always: "I don't care it has to work"

          I'm not that kind, in other way uTouch wouldn't be my only phone os since five years now.

          But when we're dealing with blobs we can't do anything, so impossible exists in this case and your logic is reverse..

          Blob is software, ok it's closed source crap, but software.

          The hardware gives options to the upper layer and so on. Not the other way around.

          The manufacturer crap hardware closed drivers "gives you options" here.

          2015-2023 : Meizu MX4 ☠️⚰️✝️
          2023-2024 : Nexus 5 ☠️⚰️✝️
          2024-***** : FPOS Fairphone 5 waiting UT for freedom 😉
          🇲🇫🇬🇧

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          • R Offline
            Rob_S @Keneda
            last edited by

            @Tellina thanks for your suggestion. I gave it a try, and it wasn't altogeter unsuccessful. I discovered in the process that if I touch the selfie camera button, it hangs for 10+ seconds, then comes to life. I feel like I've made a bit of progress. Still not working pointing forwards though. Also still no apps have permission to use the camera. Does snybody know if the forward and backward camera are the same piece of hardware or not?

            AppLeeA 1 Reply Last reply Reply Quote 0
            • AppLeeA Offline
              AppLee @Rob_S
              last edited by

              @Rob_S said in Camera app not working on Fairphone 2:

              Does snybody know if the forward and backward camera are the same piece of hardware or not?

              Definitely not the same hardware. One camera for the front, another for the back.
              In between the hardware and the blob used it can be anything, but probably two devices...

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              • R Offline
                Rob_S @AppLee
                last edited by

                @AppLee Ok thx, figured as much.

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                • R Offline
                  Rob_S
                  last edited by

                  Can anyone tell me how / where app permissions are stored in UT? Or else where I can go to find this info? I'd like to go in through the terminal and just add the camera permission to the camera app somehow, and see if this gets it working.

                  AppLeeA 1 Reply Last reply Reply Quote 0
                  • AppLeeA Offline
                    AppLee @Rob_S
                    last edited by

                    @Rob_S
                    It's something like: Settings/Security and privacy/App permission

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                    • R Offline
                      Rob_S @AppLee
                      last edited by

                      @AppLee Thanks. I know how to do it through the interface but it won't let me, as it is greyed out and says that 0 apps have granted permission to the camera. I want to override this through a terminal, by editing the appropriate config file, or database entry or whatever. I am new to Ubuntu Touch, and my background is in PHP and MySQL, so how to do this is a bit of a mystery to me. I do have extensive experience with Ubuntu 16.04 though, and using the command line.

                      AppLeeA 1 Reply Last reply Reply Quote 1
                      • AppLeeA Offline
                        AppLee @Rob_S
                        last edited by

                        @Rob_S
                        Oh, so I don't know.

                        What I do know is that I had this problem with my Nexus5 and without thinking too much about it solved it by rebooting the device.
                        While thinking about it, I suppose that the driver crashed/froze and that a reboot fixed all this.
                        It happened only a couple time in OTA 10 or 11, never since OTA 12, but who knows.

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                        • E Offline
                          Emphrath @AppLee
                          last edited by

                          @AppLee same here on FP2

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                          • jezekJ Offline
                            jezek
                            last edited by

                            Hello. I have an FP2 on rc channel and camera woks as expected.

                            Some time ago I had some camera issues. Everything went alright only after full reinstall with installer, without wipe. If not working after, try full reinstall with wipe as last resort (after some backup).

                            There was also the "can't play videos I recorded" issue sometimes. I don't fully recall how I fixed it, but I think, reinstall and/or some cache deletion was involved. Maybe I can write te instructions down, if it happens again (and I don't forget).

                            jEzEk

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                            • R Offline
                              Rob_S @jezek
                              last edited by

                              @jezek OK great, I didn't know that was an option. I'll give it a go.

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                              • ? Offline
                                A Former User @Rob_S
                                last edited by

                                @Rob_S Hello, is your issue resolved?

                                Today I was able the first time to make pictures and videos with my VollaPhone/GS290.

                                This means to switch from photo to video in camera app and create a video without freezing.
                                The issue, occurs when the aspect ratio of the image sections is different between photo and video.

                                This problem has not fully fixed yet (because of course they can differ) but here is a workaround. Please find the settings I made in camera app. I don´t want to state that these are the only one. They are just working. So never change a running system. 🙂

                                Photo: Storage: Save to sd-card; 16:9 (9.4MP); Normal quality; HDR: off

                                Video: Storage: Save to sd-card; 1080p

                                Flash light currently not available for VollaPhone.

                                Remark: Not sure that it has an effect where to store the pictures & videos. But I assume it is better to have them in the same place... .
                                Ubuntu 16.04 (2020-09-26)

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