UBports Robot Logo UBports Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Search
    • Register
    • Login

    VollaPhone fingerprint not available after using developer mode

    Scheduled Pinned Locked Moved Solved Support
    6 Posts 3 Posters 722 Views 2 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
      Reply
      • Reply as topic
      Log in to reply
      This topic has been deleted. Only users with topic management privileges can see it.
      • J Offline
        jojumaxx
        last edited by

        Hi,

        I used the developer mode and on that screen there's an option which let's you change the method for authentication (PIN, passphrase,...). In German it's "Sicherheit nach dem Entsperren". Translated it must be something like "security after unlocking".

        I set this to PIN. Now I am not able to reactivate the fingerprint option. It's disabled and I can't find a way reenable it...

        Does somebody have any suggestions?

        Thank you!

        Happily running Ubuntu Touch:

        • BQ Aquaris E5 HD (Retired)
        • BQ Aquaris M10 HD (Retired)
        • Meizu MX4 Pro (Retired)
        • Meizu Pro 5 (Retired)
        • PinePhone UBPorts Edition
        • Volla Phone
        • Volla Phone X
        J 1 Reply Last reply Reply Quote 0
        • J Offline
          jojumaxx @jojumaxx
          last edited by

          @jojumaxx Seems like the phone "forgot" about the fingerprints that have been saved at that time. So I couldn't choose the fingerprint option, since "there were" no fingerprints.

          I deleted them all and created new ones and after that the fingerprint option was enabled again. It seems to work normal again.

          Happily running Ubuntu Touch:

          • BQ Aquaris E5 HD (Retired)
          • BQ Aquaris M10 HD (Retired)
          • Meizu MX4 Pro (Retired)
          • Meizu Pro 5 (Retired)
          • PinePhone UBPorts Edition
          • Volla Phone
          • Volla Phone X
          KenedaK 1 Reply Last reply Reply Quote 1
          • KenedaK Offline
            Keneda @jojumaxx
            last edited by

            @jojumaxx
            That's an issue you can report to volla with the workeround you found.

            2015-2023 : Meizu MX4 ☠️⚰️✝️
            2023-2024 : Nexus 5 ☠️⚰️✝️
            2024-***** : FPOS Fairphone 5 waiting UT for freedom 😉
            🇲🇫🇬🇧

            J 1 Reply Last reply Reply Quote 0
            • J Offline
              jojumaxx @Keneda
              last edited by

              @keneda I will do so 👍

              Happily running Ubuntu Touch:

              • BQ Aquaris E5 HD (Retired)
              • BQ Aquaris M10 HD (Retired)
              • Meizu MX4 Pro (Retired)
              • Meizu Pro 5 (Retired)
              • PinePhone UBPorts Edition
              • Volla Phone
              • Volla Phone X
              stanwoodS 1 Reply Last reply Reply Quote 0
              • stanwoodS Offline
                stanwood @jojumaxx
                last edited by

                @jojumaxx Here's the link to the Vollaphone on UT issues:
                https://github.com/HelloVolla/ubuntu-touch-beta-tests/issues

                I didn't find any specific open issue relative to fingerprint, so I guess you can indeed create a new issue.

                Redmi Note 9S Stable
                If God has a computer, it must be a GNU/Linux

                1 Reply Last reply Reply Quote 0
                • J Offline
                  jojumaxx
                  last edited by jojumaxx

                  @stanwood Thanks for the link.

                  I reported it here.

                  Happily running Ubuntu Touch:

                  • BQ Aquaris E5 HD (Retired)
                  • BQ Aquaris M10 HD (Retired)
                  • Meizu MX4 Pro (Retired)
                  • Meizu Pro 5 (Retired)
                  • PinePhone UBPorts Edition
                  • Volla Phone
                  • Volla Phone X
                  1 Reply Last reply Reply Quote 0
                  • First post
                    Last post