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    Data monitor crash

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      • R Offline
        rdl85 @C0n57an71n
        last edited by

        @c0n57an71n I do admit, I forgot to uninstall the indicators before removing the program. However by the time I wanted to remove it the app would crash on startup. I then followed the directions in the apps description text in the Open Store to manually remove them: 1) cd .config/upstart 2) rm -r mattdaemon*. It did do something, but this is now what shows in my notifications bar:
        screenshot20210323_184729747.png

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        • C0n57an71nC Offline
          C0n57an71n @rdl85
          last edited by

          @rdl85 It didn't dissapear after reboot?

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          • R Offline
            rdl85 @C0n57an71n
            last edited by

            @c0n57an71n unfortunatley it has not.

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            • C Offline
              cliffcoggin
              last edited by

              I am glad to see the Data Monitor is working again. Thanks to Matteo Bellei.

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              • M Offline
                matteo @rdl85
                last edited by

                @rdl85 in order to remove completely the indicator, you have to first delete the relevant daemon file by typing:

                1. cd .config/upstart
                2. rm -r mbellei-indicator*

                Secondly, you have to remove the actual indicator file by typing:

                1. cd .local/share/unity/indicators/
                2. rm -r com.mbellei*

                Kind regards,

                Matteo

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                • R Offline
                  rdl85 @matteo
                  last edited by

                  @matteo hi, thank you for the detailed response. I am happy to say I re-downloaded the app after the qt 5.12 update and it works (mostly) again. No more crashes on loading. I do have one constant problem however, no matter how I set up the app, it has yet to log any cellular data for me. The Wifi tracks use fine, but no daily or total data numbers. Happy to supply log files and further detail if it helps. I am running a Pixel 3a, stabl, ota-16 in Canada. Issue also existed while still running ota-15.

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                  • M Offline
                    matteo @rdl85
                    last edited by

                    @rdl85 hi, yes please provide your log: the mattdaemon.log is the one useful to understand what's the issue for your phone. Since I believe your phone isn't kinda supported yet (is it Halium 9 device?), perhaps it behaves differently respect to the supported devices and it has its special quirks. Kindly use the pastebin service to paste your log. Thank you for your help.

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                    • R Offline
                      rdl85 @matteo
                      last edited by

                      @matteo http://paste.ubuntu.com/p/r9hK9fRyzF/
                      Let me know if this works for you.

                      Also, discussion in the forum: /topic/4621/google-pixel-3a-sargo makes me think it is Halium 9. But that is a little over my head at the moment.

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                      • M Offline
                        matteo @rdl85
                        last edited by matteo

                        @rdl85 thank you for the log. I don't see there any specific issue, did you say that for wifi as well the app doesn't show the correct data consumption in the main window? And what about the relevant graph? Does this work? Also, does the indicator work, reporting the correct data consumption? Since you said the the real problem is that data consumption for the SIM connection is not working at all, I'd need you to provide the same log when you have the Sim inserted. Thank you in advance.

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                        • R Offline
                          rdl85 @matteo
                          last edited by

                          @matteo my sincerest appologies for the delay in responding. I am slammed with work at the moment but plan to respon asap. I also saw your new version of the app you want tested in the QA telegram chat. I will install and send feed back soon. Appreciate your patience and all your work on this great app!

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                          • M Offline
                            matteo @rdl85
                            last edited by

                            @rdl85 no worries, I got a similar feedback as yours from an other user, so just feel free to report your experience as well here, whenever you'll be able to do so. Thank you. Matteo

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