Puremaps location frozen

cliffcoggin

Puremaps has always worked well for me until yesterdays update. Today the location showed by Puremaps froze twice during a journey, and simultaneously the coordinates of the GPS position shown by Sensor Status also froze despite me still moving. The only way to reset everything and start again was to force a shutdown with a long press on the power button because the normal shutdown method via the notification bar was inaccessible. I did have logs of the events, but unfortunately they too disappeared after the last forced shutdown.

Any ideas folks? I run OTA-22 Stable on a Nexus 5.

I guess it is related to Puremaps update

AppLee

Hi @cliffcoggin
I guess it is not related to PureMaps (but cannot know for sure), if Sensor Status stopped working as well it's probably a problem between the apps and the GPS chip.
Or it could also be a lack in GPS signal (it happens)...

cliffcoggin

@applee My first suspect was a sensor fault, but would that really lock up the phone? I don't know. The same argument can be applied to loss of satellite coverage. It seems to me to be a software problem which is why I now wonder if Puremaps itself is the cause, especially as it happened directly after an update.

Nobody else has yet reported a similar problem so maybe it is just my phone. I shall test it again in the next few days and report back.

AppLee

@cliffcoggin
Software issue => probably

What do you mean lock up the phone ? You mean lock the screen and ask for password or a complete freeze of the GUI.
Given your first post where you mentioned freezes I suppose it is more at Lomiri level than at the app level...
Maybe PureMaps changed how it communicate to Lomiri but an app is not suppose to make the system crash. So the real issue is within Ubuntu Touch IMO.
Wether PureMaps is doing things properly or not should not cause the phone to freeze...

So my guess is that there is a bug on the OS and maybe another one in PureMaps but it will require a fix of the OS before going further.

cliffcoggin

@applee Complete freeze of the GUI, hence the forced shutdown using the power button. (I am never sure of the right terminology. Frozen, locked, crashed, are all undefined in my mind.)

After writing the above I see there is now another update to Puremaps, or maybe the previous one did not complete, so I shall test it at the next opportunity.

Lakotaubp

@cliffcoggin They are new updates. Lets hope they fix your issue.

AppLee

@cliffcoggin
Well lets hope you won't have the issue again.

Frozen: The device is unresponsive, the display won't change (still image or black screen) whatever you might try.
Locked: You cannot access your device some things seems normal but it won't comply often because of bad password or missing key
Crashed: Well if you want, you can compare it to a car crash. The device works and after the crash it won't anymore...
A crash is an event, for example, I can unlock launch an app and when I press a specific button, the app crashes...
The app suddenly disappear and if you check the processes there is none for this app.
A crash can also happen to Lomiri, in this case, it will be like a reboot but without the "powered by" splash screen and a bit faster (only Lomiri is reset).
Or it could be the whole OS leading to a frozen device or a complete shutdown or even a bricked device.

Bricked device means you cannot do anything to make it boot. There are still several method to revive it but those are expert moves. If you can access any kind of bootloader (TWRP, ...) it's not technically a brick, but the OS has crashed is now probably corrupted (hence not booting anymore).

Hope this will help in the future

Have a good one.

cliffcoggin

GPS is back to normal. Puremaps reliably kept track of position on a two hour journey today so I guess the second update fixed the problem.