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    Fp3 Dev Channel Video recording - No audio

    Scheduled Pinned Locked Moved Fairphone 3
    fp3
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      • H Offline
        Homer
        last edited by

        Hi,
        When recording a video with the camera app, no sound is recorded with the video.
        Does anyone have the same issue?
        Any poddible solutions to this?
        Many thanks in advance.
        Fabian

        AppLeeA A LuksusL 3 Replies Last reply Reply Quote 0
        • AppLeeA Offline
          AppLee @Homer
          last edited by

          Hi @homer

          Maybe related to this issue:
          https://forums.ubports.com/topic/7888/the-video-recording-on-the-fairphone-2-is-atrocious

          1 Reply Last reply Reply Quote 0
          • A Offline
            Aloys @Homer
            last edited by

            Hi @homer,
            I have sometimes the issue with video recording and also with the Recorder app.
            After rebooting the phone, the mic works again, but fail again after a while.

            @AppLee , the issue you mention is related to fairphone2, and I don't think the issues are related.
            I own a FP2 and a FP3, I have the issue of "no sound recorded" only on the FP3.

            AppLeeA 1 Reply Last reply Reply Quote 0
            • AppLeeA Offline
              AppLee @Aloys
              last edited by

              @aloys
              Then maybe try to clean the connectors, that is a common issue with fairphones.
              I don't have one myself so I just throwing ideas here.
              Hope more helpful fellow will pitch in.

              1 Reply Last reply Reply Quote 0
              • LuksusL Offline
                Luksus @Homer
                last edited by

                @homer It seems to happen, if some system fu ction claims the microphone device and does not release it again.
                It happens for example, after connecting a bluetooth headset and trying to make a call (whicj does not work using the headset btw.).

                And there seems to be also some other causes (maybe waydroid) which lead to this bug.

                A reboot always helps.

                Devices: BQ e4.5, Fairphone 2, Fairphone 3, Lenovo X605F, Pinephone, Moto Z2 Force, OnePlus5T

                stanwoodS 1 Reply Last reply Reply Quote 0
                • stanwoodS Offline
                  stanwood @Luksus
                  last edited by

                  @luksus Also have this issue on Vollaphone since OTA-23. Microphone just disconnect from UT in all applications but phone calls.

                  At least 2 users have the same issue on the French Telegram group. (Various devices).

                  Need to reboot the device and it works again.

                  A reinstall of the system does not help.

                  I will check on github tonight and maybe open an issue...

                  Redmi Note 9S Stable
                  If God has a computer, it must be a GNU/Linux

                  D LuksusL 2 Replies Last reply Reply Quote 0
                  • D Offline
                    domubpkm @stanwood
                    last edited by domubpkm

                    @stanwood I had never paid attention to this as i haven't problems with phone calls, but I confirm it on the Volla (i'm always in RC 54/OTA-23). The dictaphone does not record sound either. I have not tested after restart or reboot to see if the sound is recorded again.

                    Edit : Works again after a restart but the restored volume of the sound linked to the video recording seems low to me (what do you think?) even at its maximum. For the dictaphone, the restored volume is good.

                    1 Reply Last reply Reply Quote 0
                    • LuksusL Offline
                      Luksus @stanwood
                      last edited by

                      @stanwood thanks.

                      Devices: BQ e4.5, Fairphone 2, Fairphone 3, Lenovo X605F, Pinephone, Moto Z2 Force, OnePlus5T

                      1 Reply Last reply Reply Quote 0
                      • stanwoodS Offline
                        stanwood
                        last edited by

                        Ok, so I opened an issue on Github:

                        https://github.com/ubports/ubuntu-touch/issues/2022

                        Note that this problem is obviously not specifically related to FP3...

                        Redmi Note 9S Stable
                        If God has a computer, it must be a GNU/Linux

                        1 Reply Last reply Reply Quote 1
                        • D Offline
                          domubpkm
                          last edited by

                          Audio recording is still active since my restart of yesterday (21 hours ago).

                          Have you paid attention, when audio recording is no longer active, if microphone access permissions are still enabled? I just think about that and i don't know.

                          screenshot20220806_103420809.png

                          stanwoodS 1 Reply Last reply Reply Quote 0
                          • stanwoodS Offline
                            stanwood @domubpkm
                            last edited by

                            @domubpkm So I just test this today.

                            Microphone was "off" again (no sound recording with neiher Dictaphone, camera, music recognition) although all microphone access are well enabled.

                            Simply reboot to make it work again.

                            Redmi Note 9S Stable
                            If God has a computer, it must be a GNU/Linux

                            D 1 Reply Last reply Reply Quote 0
                            • D Offline
                              domubpkm @stanwood
                              last edited by domubpkm

                              @stanwood Ok. Works yet for me. Maybe a total inactivity is needed (me, it's not the case, I checked regularly) for the audio recording to be disabled. And also to see if when the recording is off, if switching again the access permissions to the microphone (off then on again) without restarting or rebooting reactivates the audio recording.

                              stanwoodS 1 Reply Last reply Reply Quote 0
                              • stanwoodS Offline
                                stanwood @domubpkm
                                last edited by

                                @domubpkm Ok I will try.

                                But one thing is certain, when I test the microphone here:

                                https://www.onlinemictest.com/fr/

                                I have to give permission on each try. Despite of that, no sound is recording. So I guess - at least in my case - this is not related to granted system permissions....

                                Redmi Note 9S Stable
                                If God has a computer, it must be a GNU/Linux

                                1 Reply Last reply Reply Quote 0
                                • D Offline
                                  domubpkm
                                  last edited by

                                  Well, the microphone is still active on my side. So I wonder why and I have a lead (perhaps wrong) : some time ago, I did a lot of activation and deactivation tests with bluetooth and I stopped and everything seems ok. It costs nothing to monitor if there is no 'conflict' between the functioning of the microphone and the bluetooth for those who use bluetooth activly.

                                  1 Reply Last reply Reply Quote 0
                                  • LuksusL Offline
                                    Luksus
                                    last edited by

                                    Can someone confirm, if the recorder or camera audio stops working, after a phone call took place?

                                    Devices: BQ e4.5, Fairphone 2, Fairphone 3, Lenovo X605F, Pinephone, Moto Z2 Force, OnePlus5T

                                    D A 2 Replies Last reply Reply Quote 0
                                    • D Offline
                                      domubpkm @Luksus
                                      last edited by

                                      @luksus you think after a call made or a call received ?

                                      LuksusL 1 Reply Last reply Reply Quote 0
                                      • LuksusL Offline
                                        Luksus @domubpkm
                                        last edited by

                                        @domubpkm both. There is a user of recorder app with Xiomi Mi A2, who said that the app stops working after a phone call.

                                        Devices: BQ e4.5, Fairphone 2, Fairphone 3, Lenovo X605F, Pinephone, Moto Z2 Force, OnePlus5T

                                        1 Reply Last reply Reply Quote 0
                                        • A Offline
                                          Aloys @Luksus
                                          last edited by

                                          @luksus , on FP3 (OTA-23), I confirm that microphone stop working in recorder app after a phone call.
                                          I also succeed to restore microphone by doing:

                                          • recorder app is open, no recording in progress
                                          • open the phone app and make a call
                                          • during the call, launch a recording in the recorder app: the mic works again
                                          • close the call and close the phone app, the mic still works in the recorder app
                                          1 Reply Last reply Reply Quote 2
                                          • D Offline
                                            domubpkm
                                            last edited by

                                            That's right. For what I tested and noticed, on the Volla, there is indeed a relationship between phone calls and the microphone. An outgoing call breaks the recorder's microphone once the call is hung up.
                                            When the microphone is broken, all you have to do is dial a telephone number, let it ring without the call being taken by the recipient for the recorder to work. Ending a call permanently mutes the microphone. Only a reboot or restart of the phone reactivates the microphone. App permissions always remain enabled for the microphone even if it is not working. Disabling and re-enabling a microphone access permission does not change anything once the microphone is broken by a call.
                                            In fact, the broken microphone is broken for all applications that use it.

                                            D 1 Reply Last reply Reply Quote 0
                                            • D Offline
                                              dosolly @domubpkm
                                              last edited by

                                              @domubpkm Seems not FP- spezific. Same issue here with OPO5t. W30/2 (RC).

                                              stanwoodS 1 Reply Last reply Reply Quote 0
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