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    Can't receive SMS

    Scheduled Pinned Locked Moved Unsolved Support
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      • UltrasonicNoiseU Offline
        UltrasonicNoise
        last edited by

        Update on this - this issue has happened more than a few times this month. I only started noticing it after the OTA-24 update, though I don't text enough that I would have noticed before.

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        • E Offline
          Emphrath @UltrasonicNoise
          last edited by

          @ultrasonicnoise I get this issue now and then. Usually turning flight mode on and off is enough - if not, type "initctl --user restart nuntium" in terminal and it should work

          UltrasonicNoiseU 1 Reply Last reply Reply Quote 0
          • UltrasonicNoiseU Offline
            UltrasonicNoise @Emphrath
            last edited by

            @emphrath I experienced this issue again today and that command had no effect.

            lduboeufL 1 Reply Last reply Reply Quote 0
            • lduboeufL Online
              lduboeuf @UltrasonicNoise
              last edited by

              @ultrasonicnoise said in Can't receive SMS:

              @emphrath I experienced this issue again today and that command had no effect.

              Yes nuntium service is there only for MMS.
              Would be interesting to see if the issue persist on 20.04 as there will not be any update on Xenial afaik.

              UltrasonicNoiseU 1 Reply Last reply Reply Quote 0
              • UltrasonicNoiseU Offline
                UltrasonicNoise @lduboeuf
                last edited by

                @lduboeuf I can confirm the issue persists with 20.04.

                K 1 Reply Last reply Reply Quote 0
                • K Offline
                  kimo @UltrasonicNoise
                  last edited by kimo

                  No problem with sms on focal it works I accept and send sms almost every day

                  UltrasonicNoiseU 1 Reply Last reply Reply Quote 0
                  • UltrasonicNoiseU Offline
                    UltrasonicNoise @kimo
                    last edited by

                    @kimo Maybe it's a problem with my old network - it's not a problem with a different network on the Fairphone 2. I would test the new SIM on the Pixel 3a but I'd have trouble transferring it back.

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                    • B Offline
                      BarryT
                      last edited by

                      I also have this issue on my Pixel 3a; it has recently stopped receiving text messages, making using 2FA a major problem. I can send texts and make calls without a problem. A restart is sometimes a temporary fix but the problem keeps coming back.
                      Has this bug been reported on GitHub?

                      lduboeufL 1 Reply Last reply Reply Quote 0
                      • lduboeufL Online
                        lduboeuf @BarryT
                        last edited by

                        @barryt https://github.com/ubports/ubuntu-touch/issues/2080

                        Please precise OS version and channel

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                        • B Offline
                          BarryT @lduboeuf
                          last edited by

                          @lduboeuf Thanks for the reply.

                          16.04 (OTA-24), and stable channel.

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                          • lduboeufL Online
                            lduboeuf @BarryT
                            last edited by

                            @barryt said in Can't receive SMS:

                            @lduboeuf Thanks for the reply.

                            16.04 (OTA-24), and stable channel.

                            So this would be nice to test current devel channel if you see changes and report to the above ticket.

                            K B 2 Replies Last reply Reply Quote 0
                            • K Offline
                              kimo @lduboeuf
                              last edited by kimo

                              @lduboeuf
                              Is it the same for dev focal, frankly, I noticed a change in receiving messages, I mean an improvement, for example, before I did not receive alert messages about who called me while the phone was in airplanemode or turned off

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                              • lduboeufL Online
                                lduboeuf @kimo
                                last edited by

                                @kimo said in Can't receive SMS:

                                @lduboeuf Is the same thing for dev focal, frankly, I noticed a change in receiving messages, I mean an improvement

                                No issue for me since a week now on 20.04 ( devel updated each day, and device shut
                                down every evening )

                                rikR 1 Reply Last reply Reply Quote 0
                                • B Offline
                                  BarryT @lduboeuf
                                  last edited by

                                  @lduboeuf I have updated to 20.04 Development channel. The system immediately delivered two texts that had been sent the previous day, which is encouraging. I shall test it for a week and then report back here and on Github.

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                                  • rikR Offline
                                    rik @lduboeuf
                                    last edited by

                                    @lduboeuf said in Can't receive SMS:

                                    No issue for me since a week now on 20.04 ( devel updated each day, and device shut
                                    down every evening )

                                    Great news! To help understand, can you help me remember what piece(s) seem to have fixed the issue for you? Was it the updated ofono, the updated nuntium, or other? Since there were multiple things going on I am not sure where the SMS reliability issue was addressed. Any link to the key issue would be appreciated.

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                                    • lduboeufL Online
                                      lduboeuf @rik
                                      last edited by

                                      @rik said in Can't receive SMS:

                                      @lduboeuf said in Can't receive SMS:

                                      No issue for me since a week now on 20.04 ( devel updated each day, and device shut
                                      down every evening )

                                      Great news! To help understand, can you help me remember what piece(s) seem to have fixed the issue for you? Was it the updated ofono, the updated nuntium, or other? Since there were multiple things going on I am not sure where the SMS reliability issue was addressed. Any link to the key issue would be appreciated.

                                      I don't know if anything have changed in Halium part. Just noticed since a merge in network-manager and ofono-sailfish repo.

                                      For the issue ticket on gitlab: https://gitlab.com/ubports/development/core/packaging/ofono-sailfish/-/issues/5

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                                      • B Offline
                                        BarryT @BarryT
                                        last edited by

                                        @barryt I have been running 20.04 Development channel for a few days now and everything is working perfectly; SMS messages come through in just a few seconds. I shall post on the Github link.
                                        Thanks for the help.

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                                        • L Offline
                                          L-01125
                                          last edited by

                                          This post is deleted!
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