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    Camera app cannot be installed

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      • AppLeeA Offline
        AppLee @Fish
        last edited by

        @Fish

        Weird, I have:
        lrwxrwxrwx 1 root root 42 juin 15 06:07 camera.ubports -> /opt/click.ubuntu.com/camera.ubports/4.0.6/

        So basically there are two locations for the camera.
        First in the preinstalled folder:
        /usr/share/click/preinstalled/camera.ubports
        The other in the regular folder:
        /opt/click.ubuntu.com/camera.ubports

        What I would do is copy the data from the preinstalled folder to the regular folder then reset the links pointing to the regular folder.
        Reboot and see what it did...

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        • FishF Offline
          Fish
          last edited by

          That does not work. Nothing is copied. Not even via the terminal. The error message -r not specified appears. However, the path to the destination is correct.

          arubislanderA 1 Reply Last reply Reply Quote 0
          • BollyB Offline
            Bolly @Fish
            last edited by

            @Fish said in Camera app cannot be installed:

            @AppLee I have tried changing the channels. Unfortunately, the camera app is still missing ... and cannot be installed. It almost looks like there are no more photos for me now... 😖

            I suppose that apart from changing them, you installed the downloaded image, right?

            2015-Now (Daily use) : BQ Aquaris E4.5 Ubuntu edition
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            • FishF Offline
              Fish @Bolly
              last edited by

              @Bolly Naturally. Otherwise there would be no point. 🙂

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              • FishF Offline
                Fish
                last edited by

                This morning I tried to see if a new installation (without ticking the ‘wipe userdata’ box) would be successful. Unfortunately, the camera app is still gone and can no longer be installed... I don't understand this anymore. What is the reason for this? Surely it must be possible to reinstall this app somehow? There must be some very strange bug behind it!

                AppLeeA 1 Reply Last reply Reply Quote 0
                • AppLeeA Offline
                  AppLee @Fish
                  last edited by

                  @Fish said in Camera app cannot be installed:

                  There must be some very strange bug behind it!

                  Not necessarily a bug.
                  What one cannot comprehend is not an anomaly.

                  To understand better, you have to consider that core preinstalled apps have a particularity, they used to ship with the system image and could only be updated via a full system update.
                  Now they can also be updated through the open-store which is great but lead to some unexpected behavior with unplanned scenarios like removal of these apps.

                  The error message -r not specified appears. However, the path to the destination is correct.

                  That's a weird error message.
                  And I guess it should be possible to copy the files, I would dig in this direction if I were you.

                  FishF 1 Reply Last reply Reply Quote 0
                  • arubislanderA Offline
                    arubislander @Fish
                    last edited by

                    @Fish said in Camera app cannot be installed:

                    The error message -r not specified appears. However, the path to the destination is correct.

                    What is the exact command that produces this error?

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                    • FishF Offline
                      Fish @AppLee
                      last edited by

                      @AppLee The copying has now worked. Apparently I have to write “sudo” in front of everything. But that didn't help either.

                      Well, with the bug I also meant that the camera app somehow removed itself. It was simply no longer there after the restart. And now I can no longer install it. That's kind of annoying.

                      AppLeeA 1 Reply Last reply Reply Quote 0
                      • AppLeeA Offline
                        AppLee @Fish
                        last edited by

                        @Fish
                        Oh, I thought you purposedly removed the camera app to try to reinstall it.
                        Can you give us the exact command you typed?

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                        • FishF Offline
                          Fish
                          last edited by Fish

                          Im Verzeichnis /usr/share/click/preinstalled/camera.ubports
                          sudo cp -f -r camera.ubports /opt/click.ubuntu.com/camera.ubports

                          arubislanderA 1 Reply Last reply Reply Quote 0
                          • arubislanderA Offline
                            arubislander @Fish
                            last edited by

                            @Fish I get:

                            cp: cannot stat 'camera.ubports': No such file or directory
                            

                            which is correct since there is no camera.ubports directory in the /usr/share/click/preinstalled/camera.ubports folder, only 4.6.0 and current, which is a symlink to 4.6.0

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                            • FishF Offline
                              Fish @arubislander
                              last edited by Fish

                              @arubislander I have the camera.ubports directory in the /usr/share/click/preinstalled/camera.ubports folder. But there was none in /opt/click.ubuntu.com/camera.ubports, where AppLee's folder ist located.

                              arubislanderA 2 Replies Last reply Reply Quote 0
                              • arubislanderA Offline
                                arubislander @Fish
                                last edited by

                                @Fish So you have a /usr/share/click/preinstalled/camera.ubports/camera.ubports folder? That's not right, and might be at the root of this issue.

                                can you do a

                                ls -al /usr/share/click/preinstalled/camera.ubports
                                

                                and then

                                ls -al /usr/share/click/preinstalled/camera.ubports/camera.ubports
                                

                                and paste both results here?

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                                • FishF Offline
                                  Fish @arubislander
                                  last edited by Fish

                                  @arubislander 20240923_130310-k-k.jpg

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                                  • arubislanderA Offline
                                    arubislander @Fish
                                    last edited by

                                    @Fish said in Camera app cannot be installed:

                                    I have the camera.ubports directory in the /usr/share/click/preinstalled/camera.ubports folder

                                    So in fact you do not have a camera.ubports directory in the /usr/share/click/preinstalled/camera.ubports folder, but in the /usr/share/click/preinstalled folder.

                                    Can you please go to your home folder and try:

                                    sudo cp -R /usr/share/click/preinstalled/camera.ubports /opt/click.ubuntu.com/
                                    

                                    then if it is copied properly

                                    sudo chown -R clickpkg:clickpkg /opt/click.ubuntu.com/camera.ubports
                                    

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                                    • FishF Offline
                                      Fish @arubislander
                                      last edited by

                                      @arubislander Mh... it looks like nothing is going to happen. It just appears again: phablet@ubuntu-phablet:~$

                                      arubislanderA 1 Reply Last reply Reply Quote 0
                                      • arubislanderA Offline
                                        arubislander @Fish
                                        last edited by arubislander

                                        @Fish Yes, if the copying succeeds it doesn't give any feedback, but the folder should be there under /usr/share/click/preinstalled /opt/click.ubuntu.com/. Have you checked?

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                                        • FishF Offline
                                          Fish @arubislander
                                          last edited by

                                          @arubislander Oh yes, it's there. I've just checked.

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                                          • FishF Offline
                                            Fish @Fish
                                            last edited by Fish

                                            Unfortunately, this had no effect on the (non-)existence of the camera app...

                                            So ... No solution in sight. Well. Maybe I'll think of something later. I'll leave the thread unsolved and if anyone else has an idea - always welcome. I'll check in from time to time. As long as there's no camera in the cell phone.

                                            MoemM 1 Reply Last reply Reply Quote 0
                                            • MoemM Offline
                                              Moem @Fish
                                              last edited by Moem

                                              @Fish Sorry to be late to the party, and I haven´t read the whole thread... but I had a similar problem and these messages from @danfro fixed it for me:

                                              Basically we need to get rid of everything named "camera" in /opt and /home

                                              You could delete camera apps settings as well as the cache.
                                              ~/.config/camera.ubports
                                              Not many settings there anyway. Although I do not really expect that to change much.

                                              And so I asked him, on your behalf, and he gave me this:
                                              https://t.me/ut_troubleshooting/19

                                              Is currently using an Op5t
                                              Also owns an Op1, a BQ E4.5 and an Xperia X, as well as a BQ tablet and a Pinetab2. Please, someone... make it stop.

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