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    Camera stays black - possible to restart (via terminal)?

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      • MoemM Offline
        Moem @kugiigi
        last edited by

        @kugiigi said in Camera stays black - possible to restart (via terminal)?:

        I've encountered this issue in some UT devices since like forever and switching to front camera always fixes it.

        How do you do that if the screen is completely black?

        Is currently using an Op5t
        Also owns an Op1, a BQ E4.5 and an Xperia X, as well as a BQ tablet and a Pinetab2. Please, someone... make it stop.

        K 1 Reply Last reply Reply Quote 0
        • K Offline
          kugiigi @Moem
          last edited by

          @Moem Oh it's completely black. I thought only the viewport is black. Then I don't know 😅 I don't think I've ever encountered that.

          1 Reply Last reply Reply Quote 0
          • D Offline
            domubpkm
            last edited by

            Does the problem also exist on the RC channel? If not, maybe an OTA-8- RC -OTA-8 round trip could fix the problem. Or even stay on the last RC if the problem does not exist. I do not refer specifically to this problem but to a method that can (without guarantee) work to fix problem with all smartphones.

            MoemM 1 Reply Last reply Reply Quote 0
            • MoemM Offline
              Moem @domubpkm
              last edited by

              @domubpkm said in Camera stays black - possible to restart (via terminal)?:

              Does the problem also exist on the RC channel?

              Yes it does.

              Is currently using an Op5t
              Also owns an Op1, a BQ E4.5 and an Xperia X, as well as a BQ tablet and a Pinetab2. Please, someone... make it stop.

              1 Reply Last reply Reply Quote 0
              • J Offline
                jojumaxx @Moem
                last edited by jojumaxx

                @Moem said in Camera stays black - possible to restart (via terminal)?:

                @jojumaxx This sounds like the problem I've been having. Please check out my bug report. And if you feel it's the same problem please comment and add your experience!
                https://gitlab.com/ubports/development/apps/lomiri-camera-app/-/issues/210

                Sorry, I've only ever been able to fix it by rebooting. Usually it takes a cold boot.

                Sorry for answering late. Yes, that sounds similar.
                Yet I suspect that my camera always works once but not a second time.
                But a normel reboot suffices for me, a cold reboot is not necessary in my case.
                And I always have the same behaviour (complete black screen while switching between apps and closing the camera app is possible). I don't experience the other described scenarios.

                I don't have a Gitlab account therefore I haven't commented on this, yet.

                Happily running Ubuntu Touch:

                • BQ Aquaris E5 HD (Retired)
                • BQ Aquaris M10 HD (Retired)
                • Meizu MX4 Pro (Retired)
                • Meizu Pro 5 (Retired)
                • PinePhone UBPorts Edition
                • Volla Phone
                • Volla Phone X
                1 Reply Last reply Reply Quote 1
                • J Offline
                  jojumaxx
                  last edited by

                  I am using Waydroid and Waydroid Freezr quite a lot. I just got aware that a hint on the Waydroid Freezr store page says:

                  "UT camera may not work when Waydroid is freezed".

                  I'll observe that on my device and come back then.
                  Maybe this is also a hint for others having this issue.

                  Happily running Ubuntu Touch:

                  • BQ Aquaris E5 HD (Retired)
                  • BQ Aquaris M10 HD (Retired)
                  • Meizu MX4 Pro (Retired)
                  • Meizu Pro 5 (Retired)
                  • PinePhone UBPorts Edition
                  • Volla Phone
                  • Volla Phone X
                  MoemM 1 Reply Last reply Reply Quote 0
                  • MoemM Offline
                    Moem @jojumaxx
                    last edited by

                    @jojumaxx Not in my case, since I don't use Waydroid Freezer at all.

                    Is currently using an Op5t
                    Also owns an Op1, a BQ E4.5 and an Xperia X, as well as a BQ tablet and a Pinetab2. Please, someone... make it stop.

                    1 Reply Last reply Reply Quote 0
                    • R Offline
                      Rondarius
                      last edited by

                      Hi
                      Before OTA-8 I had the same problem with a totally black screen, but now it doesn't happen anymore after I updated to OTA-8.
                      I'm on 20.04 Pixel 3A.

                      4 Google Pixel 3A
                      1 Google Nexus 6P
                      2 Google Nexus 5
                      2 Pinephones
                      2 Sony Xperia X

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                      • R Offline
                        Rondarius
                        last edited by

                        Hmm
                        There was an update too to the camera app, version 4.0.7, this could be the solution to the black screen too 🙂

                        4 Google Pixel 3A
                        1 Google Nexus 6P
                        2 Google Nexus 5
                        2 Pinephones
                        2 Sony Xperia X

                        MoemM 1 Reply Last reply Reply Quote 0
                        • MoemM Offline
                          Moem @Rondarius
                          last edited by

                          @Rondarius Alas, I have that version and it still crashes just as hard.

                          Is currently using an Op5t
                          Also owns an Op1, a BQ E4.5 and an Xperia X, as well as a BQ tablet and a Pinetab2. Please, someone... make it stop.

                          R 1 Reply Last reply Reply Quote 0
                          • R Offline
                            Rondarius @Moem
                            last edited by

                            @Moem
                            I started the camera app on 3 of my 4 pixel 3a in the household and they all works. I thought that maybe my phone is working differently because I'm using the latest drivers.

                            4 Google Pixel 3A
                            1 Google Nexus 6P
                            2 Google Nexus 5
                            2 Pinephones
                            2 Sony Xperia X

                            MoemM 1 Reply Last reply Reply Quote 0
                            • MoemM Offline
                              Moem @Rondarius
                              last edited by Moem

                              @Rondarius said in Camera stays black - possible to restart (via terminal)?:

                              I started the camera app on 3 of my 4 pixel 3a in the household and they all work

                              Would you be so kind to try taking a photo directly from Teleports and sending it? That seems to be one certain way to crash my camera app. It reliably crashes for me every day or two days. But never instantly after startup.

                              It seems that using the content hub in certain ways is the problem.

                              Is currently using an Op5t
                              Also owns an Op1, a BQ E4.5 and an Xperia X, as well as a BQ tablet and a Pinetab2. Please, someone... make it stop.

                              R 2 Replies Last reply Reply Quote 0
                              • R Offline
                                Rondarius @Moem
                                last edited by

                                @Moem
                                I was able to take a picture through Teleports and send it to myself without the camera app crashes.

                                4 Google Pixel 3A
                                1 Google Nexus 6P
                                2 Google Nexus 5
                                2 Pinephones
                                2 Sony Xperia X

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                                • R Offline
                                  Rondarius @Moem
                                  last edited by

                                  @Moem
                                  I have now sent six pictures to myself without any problems.

                                  4 Google Pixel 3A
                                  1 Google Nexus 6P
                                  2 Google Nexus 5
                                  2 Pinephones
                                  2 Sony Xperia X

                                  MoemM 1 Reply Last reply Reply Quote 0
                                  • MoemM Offline
                                    Moem @Rondarius
                                    last edited by

                                    @Rondarius Thank you for testing! I would like to do the same but my camera has crashed so I'll need 2 restarts. 🙄

                                    Is currently using an Op5t
                                    Also owns an Op1, a BQ E4.5 and an Xperia X, as well as a BQ tablet and a Pinetab2. Please, someone... make it stop.

                                    1 Reply Last reply Reply Quote 0
                                    • R Offline
                                      Rondarius
                                      last edited by

                                      @Moem
                                      I had my first black screen in my camera app today. It hasn't done this for a long time. I needed to restart my phone only once to get the app to work again. No clue to what caused the app to crash.

                                      4 Google Pixel 3A
                                      1 Google Nexus 6P
                                      2 Google Nexus 5
                                      2 Pinephones
                                      2 Sony Xperia X

                                      1 Reply Last reply Reply Quote 1
                                      • MVM Offline
                                        MV @jojumaxx
                                        last edited by

                                        @jojumaxx Same issue with Vollaphone22 with dual boot (VollaOS and Ubuntu Touch on the SD-Card). I've never head before this problem with previous version (till 2024). I tried to unmount and mount again UT but the problem still remain. Black screen

                                        MV
                                        BQ Aquaris E5 HD Ubuntu Edition
                                        Volla22 Dual Boot: VollaOS - Ubuntu Touch

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