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    Dekko 0.5.0 under focal

    Scheduled Pinned Locked Moved Support
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      • K Offline
        kristatos
        last edited by

        Hi,
        with the new 0.5.0 release of Dekko it's not possible for me to fetch new mails from an existing mail-account running it under focal. The circle keeps spinning and spinning while checking for new mail. Also connecting a new mail-account is not possible.
        I've already uninstalled Dekko and reinstalled, cleared the cache, deleted all the folders in the filesystem related to Dekko but nothing helped.
        Than I installed 0.4.1 of Dekko which worked fine for me until the update to 0.5.0. Now this 0.4.1 still works like expected while 0.5.0 does not.
        On my second phone, which runs 24.04, version 0.5.0 runs fine with the same mail-accounts connected.
        Does anybody else also have this issue?

        BQ Aquaris E4.5 (UT 16.04)
        Vollaphone (UT 24.04)
        Vollaphone 22 (UT 24.04)

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        • K kristatos referenced this topic on
        • M Offline
          ma
          last edited by ma

          I have installed the latest version of Dekko (0.5.2) on my OP5T (noble), but the validation cannot be completed (the circle spins endlessly). I would like to integrate a very simple IMAP/SMTP mailbox, which I have successfully linked to other systems with identical settings.

          The attempts described with an older version or restarts were also unsuccessful.

          What could be the problem, and what else can I try? Thank you.

          K 1 Reply Last reply Reply Quote 0
          • K Offline
            kristatos @ma
            last edited by

            @ma On my Phone running UT 24.04 and Dekko 0.5.2 the mailboxes I have connected are working like expected (posteo.de and web.de)
            What provider do you use? Maybe it needs a special verification. AFAIK Google needs a setting called "trust third-party-apps" (or something like that), maybe that's also needed with your provider.

            BQ Aquaris E4.5 (UT 16.04)
            Vollaphone (UT 24.04)
            Vollaphone 22 (UT 24.04)

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            • M Offline
              ma @kristatos
              last edited by

              @kristatos My provider is Vodafone, which has no special features. The settings are identical to those of my other email programs.

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              • M Offline
                ma
                last edited by

                My email provider requires TSL encryption. Is this possible with dekko? Has anyone been able to set up dekko with Vodafone?

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                • G Offline
                  gpatel-fr @ma
                  last edited by

                  @ma said in Dekko 0.5.0 under focal:

                  My email provider requires TSL encryption

                  did you mean TLS encryption ? if yes, world+dog supports TLS, so any recent mail agent will support it.

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                  • M Offline
                    ma @gpatel-fr
                    last edited by

                    @gpatel-fr Yes, I meant TLS encryption. I'm still looking for the reason why dekko isn't working (I've already tried all the settings ...).

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                    • G Offline
                      gpatel-fr @ma
                      last edited by

                      @ma

                      I got intrigued, downloaded Dekko and tried to set it with a vanilla imap account, one that I have indeed used with several other setups and it got stuck on the connection information validation.
                      If it's the same for you, maybe you could open an issue at

                      https://gitlab.com/dekkan/dekko/-/issues

                      because it looks suspiciously like a recently closed issue whose fix did not seem to be clearly understood. Maybe it was not really completely fixed ?

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                      • M Offline
                        ma @gpatel-fr
                        last edited by

                        @gpatel-fr Thank you for your effort! Unfortunately I don't have a gitlab account to report the issue.

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                        • G Offline
                          gpatel-fr @ma
                          last edited by

                          @ma

                          a gitlab account can be created for free, all that is needed is a mail address to get the account confirmed.

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                          • G Offline
                            gpatel-fr @gpatel-fr
                            last edited by

                            Err, actually, I had closed the app without mercy while the validation was still spinning, I have opened it again today and... lo and behold ! all the mails were displayed. So it was just a problem of initial setup not validating for some (bad...) reason, while all parameters were correct.

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                            • CiberSheepC CiberSheep moved this topic from App Development
                            • M Offline
                              ma @gpatel-fr
                              last edited by ma

                              @gpatel-fr Unfortunately that didn't work for me.

                              • Was the app open or closed?
                              • Was background suspension disabled?
                              • Did you have an internet connection (wifi or mobile)?
                              • Reboot?

                              Thanks

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                              • G Offline
                                gpatel-fr @ma
                                last edited by

                                @ma

                                the application was not open in the background as far as I know.
                                I did not configure anything for the app with TweakUT, I left the default value.
                                As far as I remember, when all of this was happening I was connected via wifi.
                                Restart: I stop the phone every day.

                                what I see looks very much like existing issues #179 and #183.

                                BTW whatever your problem is (you never described it), you can turn on debugging after installing dekko, starting it and closing it before setting up ,your account, go to the config directory under ~/.config/dekko2.dekkoproject and turn on debugging according to this procedure.

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