Volla X23 Upgrade Problems

Charly

Hello Forum,
I have a volla a x23 mobile phone and I am on the last release canidat 23 on focal 20.04.

Currently, I have two problems, both have to do with software updates/upgrades.

1.) There are two app upgrades but every installation try runs in an error
The error message is: ProcessError: 0 ErrorInProcess
I have repeated it many times.

(See attached screenshot.)

2.) I try to switch to the os version stable ota-10 every day, but this has not been offered to me yet.
It has been 17 days since the start of publication.
Isn't this version for my mobile phone?

I have looked at the shell with df -h if it is a problem of missing memory, but all partitions seem ok.

Thank you for your help.
Greetings Charly

Charly

Charly

Is there no one who has an idea?

Eric H

This post is deleted!

kristatos

OTA-10 isn't released yet. It seems that you are still on OTA-8 so you can upgrade to OTA-9, maybe the errors are gone then. If not, I would try to reinstall the OS via installer.

Charly

Hello,

Thanks for the ideas, I have changed back to ota-9, unfortunately, the installation problems remained.

OTA-10 was officially released on August 21. However, no download has been offered for my volla x23 mobile phone.

Unfortunately, I am not yet any further. I would be rejecting a new installation now. In a few weeks the big change to Noble is coming up.

Charly

Mario.CH

Hi @Charly,

Have you allready tried the following?

System settings
.-About (Info)
..-Check for updates
...-(Press the gear icon in the top right corner) “Update settings”
....- Reinstall all apps

Greetings
Mario

Charly

As suggested, I have all the apps reinstalled. This has worked for almost all apps except for three (see screenshot)

Charly

Does someone have OTA-10 on the Volla-X23?

arubislander

@Charly 20.04 OTA-10 has not yet been released, there's only the RC image still.

Mario.CH

Hi Charly,

After searching the internet, I would say that the error message (the same for all apps) means that something is still running/working in the processor, so it is not possible to update them.

At the risk of you having already tried the following:
The device should then be switched off and, thanks to Fairphone, the battery removed.
Wait 20 seconds, insert the battery, start the phone, and try the update again.

Greetings
Mario

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