Volla X23 Upgrade Problems

Charly

Hello,

Thanks for the ideas, I have changed back to ota-9, unfortunately, the installation problems remained.

OTA-10 was officially released on August 21. However, no download has been offered for my volla x23 mobile phone.

Unfortunately, I am not yet any further. I would be rejecting a new installation now. In a few weeks the big change to Noble is coming up.

Charly

Mario.CH

Hi @Charly,

Have you allready tried the following?

System settings
.-About (Info)
..-Check for updates
...-(Press the gear icon in the top right corner) “Update settings”
....- Reinstall all apps

Greetings
Mario

Charly

As suggested, I have all the apps reinstalled. This has worked for almost all apps except for three (see screenshot)

Charly

Does someone have OTA-10 on the Volla-X23?

arubislander

@Charly 20.04 OTA-10 has not yet been released, there's only the RC image still.

Mario.CH

Hi Charly,

After searching the internet, I would say that the error message (the same for all apps) means that something is still running/working in the processor, so it is not possible to update them.

At the risk of you having already tried the following:
The device should then be switched off and, thanks to Fairphone, the battery removed.
Wait 20 seconds, insert the battery, start the phone, and try the update again.

Greetings
Mario

Translated with DeepL.com (free version)

Charly

@Mario.CH

Hallo Mario,

hello Mario, I did it as described by you. With the x23 the battery takes out and then tries again. Unfortunately, the apps could not be installed again.

Greetings Charly

Charly

@arubislander

https://forums.ubports.com/post/22072

Is this just the release canidate?

Greetings Charly

Moem

@Charly said in Volla X23 Upgrade Problems:

@arubislander

https://forums.ubports.com/post/22072

Is this just the release canidate?

That post is from 2019. That was OTA-10 on Xenial, not Focal.

Charly

@Moem

Thanks,

I had read the date 14.08.2025 for the ota-10 release somewhere. I just don't know anywhere. When looking for it, I came across the 2019 threat and overlooked the date, sorry!

Greetings Charly

Moem

@Charly It happens, we're all human!

Mario.CH

Hi @Charly,

Sorry for confusing your Volla device with the Fairphone:
I was searching the internet for a way to completely shut down a smartphone, as if you were disconnecting the power supply. Like with the old Qualcomm chipsets, where holding down the power button for about 15 to 20 seconds would cause a short triple vibration, triggering a warm start of the device and clearing the processor and RAM.
Then it occurred to me that with the Fairphone, it is possible to remove the battery. I have no idea why I no more realized that you have a Vollaphone and not a Fairphone.

Now to the update problem: can you use the apps that haven't been updated, or do they not run on the device at all?

Greetings
Mario

Charly

@Mario.CH

Hello, alle apps are working fine. Even the tree apps with the update problem.

Greetings Charly

Charly

With the Volla x23 it is possible to remove the akku cell.

Greetings Charly

Mario.CH

Hi Charly,

Now I would wait until Noble 24.04-1.0 is released as stable, and then reflash with the UT installer, making sure not to check the data box so that your data is not lost.

It just takes a little patience.

Greetings
Mario

Charly

@Mario.CH

Thanks Mario!

Greetings Charly

arubislander

@Charly you can install the Ubuntu Touch Tweak Tool (UTTT) app from the open store and clear the cache of the Settings app with that. This will remove those uninstallable updates.

Charly

@arubislander

Hello & thanks arubislander, I deleted the cache as described, but the apps are still attached to the installation. (See the attached screenshots)

Greetings Charly

Charly