Call for testing: Ubuntu Touch 24.04-1.0
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Yesterday I received the update. After restarting, the phone gets stuck on the startup screen (Android logo). What can I do? Thanks.
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@ma said in Call for testing: Ubuntu Touch 24.04-1.0:
After restarting, the phone gets stuck on the startup screen (Android logo).
How long did you wait? First boot after upgrading can take considerable time.
Is currently using an Op5t
Also owns an Op1, a BQ E4.5 and an Xperia X, as well as a BQ tablet and a Pinetab2. Please, someone... make it stop. -
@ma You could try installing via the installer.
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@Moem True. I found it can take several minutes on logo screen. So give it ten minutes.
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@danfro After a long wait, the Ubuntu Touch boot screen appeared yesterday, followed by the unlock screen. However, the phone could not be unlocked. So, I restarted it by pressing the power button. Then the Android screen appeared, and I waited for about 8 hours.
When I press the power button again and restart the phone, it remains stuck on the Android screen without any changes.
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Hopefully, we will still get the separate announcement/post about the long wait after the upgrade so that less people will be confused
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@kugiigi I posted some messages in our main groups. Not sure if an official announcment will be made
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@ma so if you saw the unlock screen, it kind did install. But obviously something went wrong. I haven't heard of such a case before.
I suggest using the installer and reinstall. Do NOT tick wipe, that will keep all your data.
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@danfro I was finally able to install the update using the Ubports Installer. However, I also received a message here that an error occurred. I chose the "Ignore" option, and the update was installed—hopefully without errors.
Thank you for your support!
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@ma Glad it worked so far. But might be worth giving information about that behaviour and the error message to the porter(s) of your device. Sometjing may need fixing.
