Call for testing: Ubuntu Touch 24.04-1.0

Vlad Nirky

Hello.
Is it still useful to report bugs found in 24.04-1.0 RC2?
When trying to associate a custom ringtone with a contact, I repeatedly encountered failures when copying the .mp3 file.
This behaviour is intermittent.
OK
Lionel has found the origine of the probem and there is no regression.
In fact, the file was alread present in /home/phablet/.local/share/sounds/ringtones/audio/
coming from my other phone on 20.04.
and the copy fails for this.
The message is not well suited or a better behaviour could be implemented in this case.

lduboeuf

@Vlad-Nirky said in Call for testing: Ubuntu Touch 24.04-1.0:

Hello.
Is it still useful to report bugs found in 24.04-1.0 RC2?
When trying to associate a custom ringtone with a contact, I repeatedly encountered failures when copying the .mp3 file.
This behaviour is intermittent.
OK
Lionel has found the origine of the probem and there is no regression.
In fact, the file was alread present in /home/phablet/.local/share/sounds/ringtones/audio/
coming from my other phone on 20.04.
and the copy fails for this.
The message is not well suited or a better behaviour could be implemented in this case.

To give more info, https://gitlab.com/ubports/development/core/lomiri-addressbook-app/-/issues/233 , so not a regression.
This is on my TODO list...

peat_psuwit

Update 25 September 2025: we've had a report where some devices fail to boot after installing Ubuntu Touch 24.04-1.0 RC 2, which requires us to delay the release of Ubuntu Touch 24.04-1.0. We're looking into it and will provide update as soon as possible.

messayisto

@peat_psuwit I am now on 24.04-1.0RC 2, device is oneplus nord 10.
What still does not work is the counter of messages of the different apps in the launcher. Dekko is counted endless unless you reboot
Teleports does notify and count, but sms app doesnt.
Another annoying but harmless issue is the time between a call an resurrection of mobile data, it takes ages compared to focal. Same after for example a tunnel, where mobile data was lost.
And a question: Will there be a note app again?
Thanks to all for your amazing work!

danfro

On my OP5T battery drain is quite bad with noble 24.04-1.x RC2. From some ps aux checks, looks like one process is running at over 100%, so consuming more than one core constantly:
/usr/libexec/mediascanner-2.0/mediascanner-extractor

This is almost 4 hours after the last reboot. I do have around 5100 photos, a bit over 330 videos and about 300 songs.

journalctl -b | grep mediascanner
Sep 28 17:53:49 ubuntu-phablet systemd[3461]: Starting mediascanner-2.0.service - Media Scanner...
Sep 28 17:53:50 ubuntu-phablet systemd[3461]: Started mediascanner-2.0.service - Media Scanner.
Sep 28 17:53:50 ubuntu-phablet dbus-daemon[3541]: [session uid=32011 pid=3541] Activating service name='com.lomiri.MediaScanner2.Extractor' requested by ':1.21' (uid=32011 pid=4306 comm="/usr/bin/mediascanner-service-2.0" label="/usr/bin/mediascanner-service-2.0 (enforce)")
Sep 28 17:53:53 ubuntu-phablet mediascanner-se[4306]: No reply from extractor daemon, retrying once.
Sep 28 17:53:53 ubuntu-phablet dbus-daemon[3541]: [session uid=32011 pid=3541] Activating service name='com.lomiri.MediaScanner2.Extractor' requested by ':1.21' (uid=32011 pid=4306 comm="/usr/bin/mediascanner-service-2.0" label="/usr/bin/mediascanner-service-2.0 (enforce)")
Sep 28 17:53:54 ubuntu-phablet mediascanner-se[4306]: Error extracting from '/home/phablet/Videos/camera.ubports/video20250617_195550573.mp4': ExtractMetadata D-Bus call failed: GDBus.Error:org.freedesktop.DBus.Error.NoReply: Message recipient disconnected from message bus without replying
Sep 28 17:53:54 ubuntu-phablet dbus-daemon[3541]: [session uid=32011 pid=3541] Activating service name='com.lomiri.MediaScanner2.Extractor' requested by ':1.21' (uid=32011 pid=4306 comm="/usr/bin/mediascanner-service-2.0" label="/usr/bin/mediascanner-service-2.0 (enforce)")
Sep 28 17:53:56 ubuntu-phablet mediascanner-se[4306]: No reply from extractor daemon, retrying once.
Sep 28 17:53:56 ubuntu-phablet dbus-daemon[3541]: [session uid=32011 pid=3541] Activating service name='com.lomiri.MediaScanner2.Extractor' requested by ':1.21' (uid=32011 pid=4306 comm="/usr/bin/mediascanner-service-2.0" label="/usr/bin/mediascanner-service-2.0 (enforce)")
Sep 28 17:53:59 ubuntu-phablet mediascanner-se[4306]: Error extracting from '/home/phablet/Videos/camera.ubports/video20250531_204017129.mp4': ExtractMetadata D-Bus call failed: GDBus.Error:com.lomiri.MediaScanner2.Error.Failed: Unable to discover file /home/phablet/Videos/camera.ubports/video20250531_204017129.mp4
Sep 28 17:54:26 ubuntu-phablet mediascanner-se[4306]: Error extracting from '/home/phablet/Videos/camera.ubports/video20230712_192905493.mp4': ExtractMetadata D-Bus call failed: Timeout was reached
Sep 28 17:54:51 ubuntu-phablet mediascanner-se[4306]: Error extracting from '/home/phablet/Videos/camera.ubports/video20240611_193555237.mp4': ExtractMetadata D-Bus call failed: Timeout was reached

and some more lines like the last ones.

peat_psuwit

Update 30 September 2025: after debugging, we've decided that it's likely that the report where some devices fail to boot after installing Ubuntu Touch 24.04-1.0 RC 2 is likely a false positive. As such, it's been decided to go ahead with the release of 24.04-1.0.

Which means that Ubuntu Touch 24.04-1.0 is now released.

https://ubports.com/blog/ubports-news-1/ubuntu-touch-24-04-1-0-release-3973

Thank you for everyone involved in testing.

Keneda

@peat_psuwit
This is the first stable release for 24.04, if I understand correctly ?

It's known that fingerprint sensor on Fairphone 5 does not always work.

Well, there even is a "sensorgate" as this capricious sensor can cause the device to brick after android 15 update if it dies !

Thanks to you and all the Devs involved in releasing this great OS to the people

Opolork

I want to give a big thanks to all those that make Ubuntu Touch possible.

ma

Yesterday I received the update. After restarting, the phone gets stuck on the startup screen (Android logo). What can I do? Thanks.

Moem

@ma said in Call for testing: Ubuntu Touch 24.04-1.0:

After restarting, the phone gets stuck on the startup screen (Android logo).

How long did you wait? First boot after upgrading can take considerable time.

danfro

@ma You could try installing via the installer.

danfro

@Moem True. I found it can take several minutes on logo screen. So give it ten minutes.

ma

@danfro After a long wait, the Ubuntu Touch boot screen appeared yesterday, followed by the unlock screen. However, the phone could not be unlocked. So, I restarted it by pressing the power button. Then the Android screen appeared, and I waited for about 8 hours.

When I press the power button again and restart the phone, it remains stuck on the Android screen without any changes.

kugiigi

Hopefully, we will still get the separate announcement/post about the long wait after the upgrade so that less people will be confused

danfro

@kugiigi I posted some messages in our main groups. Not sure if an official announcment will be made

danfro

@ma so if you saw the unlock screen, it kind did install. But obviously something went wrong. I haven't heard of such a case before.

I suggest using the installer and reinstall. Do NOT tick wipe, that will keep all your data.

ma

@danfro I was finally able to install the update using the Ubports Installer. However, I also received a message here that an error occurred. I chose the "Ignore" option, and the update was installed—hopefully without errors.

Thank you for your support!

danfro

@ma Glad it worked so far. But might be worth giving information about that behaviour and the error message to the porter(s) of your device. Sometjing may need fixing.