Call for testing: Ubuntu Touch 24.04-1.0
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I want to give a big thanks to all those that make Ubuntu Touch possible.
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Yesterday I received the update. After restarting, the phone gets stuck on the startup screen (Android logo). What can I do? Thanks.
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@ma said in Call for testing: Ubuntu Touch 24.04-1.0:
After restarting, the phone gets stuck on the startup screen (Android logo).
How long did you wait? First boot after upgrading can take considerable time.
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@ma You could try installing via the installer.
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@Moem True. I found it can take several minutes on logo screen. So give it ten minutes.
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@danfro After a long wait, the Ubuntu Touch boot screen appeared yesterday, followed by the unlock screen. However, the phone could not be unlocked. So, I restarted it by pressing the power button. Then the Android screen appeared, and I waited for about 8 hours.
When I press the power button again and restart the phone, it remains stuck on the Android screen without any changes.
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Hopefully, we will still get the separate announcement/post about the long wait after the upgrade so that less people will be confused
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@kugiigi I posted some messages in our main groups. Not sure if an official announcment will be made
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@ma so if you saw the unlock screen, it kind did install. But obviously something went wrong. I haven't heard of such a case before.
I suggest using the installer and reinstall. Do NOT tick wipe, that will keep all your data.
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@danfro I was finally able to install the update using the Ubports Installer. However, I also received a message here that an error occurred. I chose the "Ignore" option, and the update was installed—hopefully without errors.
Thank you for your support!
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@ma Glad it worked so far. But might be worth giving information about that behaviour and the error message to the porter(s) of your device. Sometjing may need fixing.