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    VP22 Upgrade from 24.04-1.0 to 24.04-1.1 failed

    Scheduled Pinned Locked Moved Solved Volla Phone 22
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      • J Online
        jojumaxx
        last edited by jojumaxx

        While this went smooth on my Volla Phone and Volla Phone X, the upgrade from 24.04-1.0 to 24.04-1.1 failed on my Volla Phone 22.

        I'm on stable channel and startet the upgrade process from the updater in the settings.
        It rebooted and the normal update applying screen showed (Yumi was tiny compared to the other phones).
        It rebooted again and got stuck at the Volla logo. After an hour I turned it off because it got pretty warm.
        Now, after turning it on, I see the Volla logo and then the screen starts flickering and nothing else happens.

        What am I supposed to do now?

        I had issues with this phone before, Volla support helped me to solve. Since then, the installer doesn't recognise the phone as Volla Phone 22 any more.
        Nevertheless, that was in 16.04 times and all upgrades (to 20.04, to 24.04 and those in between) went yet smooth since then...
        So in case of using the installer I have to choose it manually...

        Should I try the installer?
        Does that work without having developer options enabled?

        Thanks in advance!

        Happily running Ubuntu Touch:

        • BQ Aquaris E5 HD (Retired)
        • BQ Aquaris M10 HD (Retired)
        • Meizu MX4 Pro (Retired)
        • Meizu Pro 5 (Retired)
        • PinePhone UBPorts Edition
        • Volla Phone
        • Volla Phone X
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        • pparentP Online
          pparent @jojumaxx
          last edited by pparent

          @jojumaxx

          Does that work without having developer options enabled?

          Normally yes, it's unrelated if we're talking about Ubuntu Touch developer mode.

          Have you tried to boot with long push on "power" and "volume up" buttons at the same time, until you see a "Recovery Menu", then select the first option "Boot recovery", then connect it in USB to the installer? For me it is detected by the installer only this way.

          Thank's for reporting this bug, I'm honestly a bit cautious about upgrading my own VollaPhone 22, since there were similar reports in pre-release, and apparently still now. Anyone can report it the upgrade worked for them?

          D J 2 Replies Last reply Reply Quote 0
          • KenedaK Keneda moved this topic from Support
          • D Offline
            domubpkm @pparent
            last edited by

            @pparent For me, I am in 24.04-1.1 stable and the update is ok. It was done normally using the Volla 22 (system parameters). However, I was in 24.04-1.1 candidate before and even daily before candidate. So I can't say from 1.0 stable to 1.1 stable.

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            • MaikM Online
              Maik
              last edited by

              I had the same issue with my Volla Phone 22 after updating to the latest stable release. Factory reset didn't work either and got stuck in a boot loop.
              I used the installer to re-flash the phone and it's working now as should. 🙂

              pparentP 1 Reply Last reply Reply Quote 0
              • J Online
                jojumaxx @pparent
                last edited by jojumaxx

                @pparent said in VP22 Upgrade from 24.04-1.0 to 24.04-1.1 failed:

                @jojumaxx

                Does that work without having developer options enabled?

                Normally yes, it's unrelated if we're talking about Ubuntu Touch developer mode.

                Have you tried to boot with long push on "power" and "volume up" buttons at the same time, until you see a "Recovery Menu", then select the first option "Boot recovery", then connect it in USB to the installer? For me it is detected by the installer only this way.

                Thank's for reporting this bug, I'm honestly a bit cautious about upgrading my own VollaPhone 22, since there were similar reports in pre-release, and apparently still now. Anyone can report it the upgrade worked for them?

                Thank you so much, that worked.
                The installer recognised the phone as Volla Phone 22 (mimameid) again, immediatly. Flashing went smooth, without problems and Yumi was normal sized again during installation (I don't know if that matters or is of any interest).
                My Volla Phone 22 is on 24.04-1.1 stable now, too.

                Happily running Ubuntu Touch:

                • BQ Aquaris E5 HD (Retired)
                • BQ Aquaris M10 HD (Retired)
                • Meizu MX4 Pro (Retired)
                • Meizu Pro 5 (Retired)
                • PinePhone UBPorts Edition
                • Volla Phone
                • Volla Phone X
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                • J jojumaxx has marked this topic as solved
                • J jojumaxx has marked this topic as solved
                • pparentP Online
                  pparent @Maik
                  last edited by

                  @Maik said in VP22 Upgrade from 24.04-1.0 to 24.04-1.1 failed:

                  I had the same issue with my Volla Phone 22 after updating to the latest stable release. Factory reset didn't work either and got stuck in a boot loop.
                  I used the installer to re-flash the phone and it's working now as should. 🙂

                  That's not very reassuring! Not sure if the dev team is aware of that problem.

                  For this reason I will do the upgrade when I have time to tinker in case of a problem.

                  MaikM 1 Reply Last reply Reply Quote 0
                  • MaikM Online
                    Maik @pparent
                    last edited by

                    @pparent On my Volla Phone X and Lenovo Tab the upgrade went flawless. Only the Volla Phone 22 had issues. I mentioned it on Telegram but didn't have time to report it to the dev's.

                    pparentP 1 Reply Last reply Reply Quote 0
                    • pparentP Online
                      pparent @Maik
                      last edited by

                      @Maik said in VP22 Upgrade from 24.04-1.0 to 24.04-1.1 failed:

                      Only the Volla Phone 22 had issues. I mentioned it on Telegram but didn't have time to report it to the dev's.

                      It's because Vollaphone 22 is the only one the get an Halium upgrade with this release. Curious if you have noticed or not any performance improvement, thank's to that upgrade, by the way.

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