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    [Fairphone 2] No mobile data

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    • M
      mxniki last edited by

      hi,
      on Fairphone 2 I have no mobile data.
      Everything else is ok: Phone , wifi ...
      I tried it in all chanel.
      I reboot various times , no effect.

      I am using a Prepaid contract by Vodafone Germany.

      advocatux S 2 Replies Last reply Reply Quote 0
      • advocatux
        advocatux @mxniki last edited by

        @mxniki I don't have a Fairphone2 to test it but maybe you're suffering the same bug as in N5 https://github.com/ubports/ubuntu-touch/issues/376

        What worked for me:

        I've switched from stable to devel (that recovered mobile data) and then switched to stable again, and it keeps the mobile data.`

        M 1 Reply Last reply Reply Quote 0
        • M
          mxniki @advocatux last edited by

          @advocatux I tried to switch to switch to all available channels (stable, RC and devel), I had on none of them mobile data.

          advocatux 1 Reply Last reply Reply Quote 0
          • advocatux
            advocatux @mxniki last edited by

            @mxniki is your Vodafone sim registered and verified?

            Have you tried that sim in another phone? Have you tried a different sim in your F2?

            M 1 Reply Last reply Reply Quote 0
            • M
              mxniki @advocatux last edited by

              @advocatux Yes it's registered and verified. I tried it before i installed Ubuntu Touch on my F2 and it worked.

              advocatux Lakotaubp 2 Replies Last reply Reply Quote 0
              • advocatux
                advocatux @mxniki last edited by

                @mxniki then maybe is better to file a bug report.

                https://github.com/ubports/ubuntu-touch/labels/device%3A FP2

                1 Reply Last reply Reply Quote 0
                • Lakotaubp
                  Lakotaubp @mxniki last edited by

                  @mxniki If you've tried the developement channel trick as advised by advocatux try putting it into flight mode leave it for a couple of mins and then off again. If that doesn't do it put it back into flight mode switch phone off completely for a few mins and try again. This normally forces the data connection from the sim.

                  M 1 Reply Last reply Reply Quote 0
                  • M
                    mxniki @Lakotaubp last edited by

                    @lakota I tried it but it didn't work.

                    Lakotaubp 1 Reply Last reply Reply Quote 0
                    • Lakotaubp
                      Lakotaubp @mxniki last edited by

                      @mxniki Sorry I'm stumped then for now. Can only think of checking with your network provider that all is OK from their end and as suggested trying your sim in another phone to rule that out. If that all OK it sounds like bug report time, or trying a reflash of ubports first.

                      1 Reply Last reply Reply Quote 0
                      • S
                        Stefano @mxniki last edited by

                        @mxniki Try to reset the APN

                        M 1 Reply Last reply Reply Quote 0
                        • M
                          mxniki @Stefano last edited by

                          @stefano Thank you, that worked together with switching to another APN of Vodafone.

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