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    Camera app cannot be installed

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      • AppLeeA Offline
        AppLee @Fish
        last edited by

        Hi human (I'm sure you're not a real fish)

        @Fish said in Calender app cannot be installed:

        What can I do? I don't want to do without the camera. But I also don't want to reinstall my whole system (and lose all data..) - especially since I don't know if it would do anything.

        You do not have to loose all your data when reinstalling.
        With the UBports installer, you have an option to not erase your data but still reinstall the system.
        For this, do not tick the checkbox with the label Wipe Userdata it is normally unchecked, but be aware of its existence and status.

        Or you can use a simpler method but it takes longer and switch channel.
        You did specify whether your are in stable, devel or RC, my advice would be to switch between RC and Stable.
        So imagine you're on Stable.
        Go to System settings > Updates then click on the cogwheel
        Tap on Channel and switch to another one (RC).
        When you go back to the Update menu you will have the update being downloaded and when done, an option to install it.
        Do it and when your phone as done the installation, do the same thing to select back the Stable channel.

        I hope this will help you getting the camera app back.

        FishF 1 Reply Last reply Reply Quote 1
        • FishF Offline
          Fish @AppLee
          last edited by

          @AppLee I have tried changing the channels. Unfortunately, the camera app is still missing ... and cannot be installed. It almost looks like there are no more photos for me now... 😖

          arubislanderA BollyB 2 Replies Last reply Reply Quote 0
          • arubislanderA Offline
            arubislander @Fish
            last edited by

            @Fish please see this post.

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            FishF 1 Reply Last reply Reply Quote 1
            • FishF Offline
              Fish @arubislander
              last edited by Fish

              @arubislander I have tried this:

              cd /opt/click.ubuntu.com/.click/users/@all
              sudo rm camera.ubports
              

              The camera.ubports folder was then also gone.
              Unfortunately, this does not lead to the result either. Or the same as before...no camera app and no possibility to install it...

              1 Reply Last reply Reply Quote 0
              • FishF Offline
                Fish
                last edited by

                Restarting the phone: the app is still gone, but the folder is back...

                AppLeeA 1 Reply Last reply Reply Quote 0
                • AppLeeA Offline
                  AppLee @Fish
                  last edited by

                  @Fish

                  What do you see when ls -la /opt/click.ubuntu.com/.click/users/@all after the reboot?

                  FishF 1 Reply Last reply Reply Quote 0
                  • FishF Offline
                    Fish @AppLee
                    last edited by arubislander

                    @AppLee
                    lrwxrwxrwx 1 root root 50 Sept 21 1 1:12 camera.ubports -> /usr/share/click/preinstalled/camera.ubports/4.0.6

                    Before and after other app entries

                    AppLeeA 1 Reply Last reply Reply Quote 0
                    • AppLeeA Offline
                      AppLee @Fish
                      last edited by

                      @Fish

                      Weird, I have:
                      lrwxrwxrwx 1 root root 42 juin 15 06:07 camera.ubports -> /opt/click.ubuntu.com/camera.ubports/4.0.6/

                      So basically there are two locations for the camera.
                      First in the preinstalled folder:
                      /usr/share/click/preinstalled/camera.ubports
                      The other in the regular folder:
                      /opt/click.ubuntu.com/camera.ubports

                      What I would do is copy the data from the preinstalled folder to the regular folder then reset the links pointing to the regular folder.
                      Reboot and see what it did...

                      1 Reply Last reply Reply Quote 0
                      • FishF Offline
                        Fish
                        last edited by

                        That does not work. Nothing is copied. Not even via the terminal. The error message -r not specified appears. However, the path to the destination is correct.

                        arubislanderA 1 Reply Last reply Reply Quote 0
                        • BollyB Offline
                          Bolly @Fish
                          last edited by

                          @Fish said in Camera app cannot be installed:

                          @AppLee I have tried changing the channels. Unfortunately, the camera app is still missing ... and cannot be installed. It almost looks like there are no more photos for me now... 😖

                          I suppose that apart from changing them, you installed the downloaded image, right?

                          2015-Now (Daily use) : BQ Aquaris E4.5 Ubuntu edition
                          2016-Now (Daily use) : BQ Aquaris M10 FHD Betatester

                          2020-Now : PinePhone Braveheart & CE UBports
                          2020-Now (Family/Daily use): Vollaphone Xenial
                          2022-Now (Family/Daily use): Vollaphone 22 Focal

                          FishF 1 Reply Last reply Reply Quote 0
                          • FishF Offline
                            Fish @Bolly
                            last edited by

                            @Bolly Naturally. Otherwise there would be no point. 🙂

                            1 Reply Last reply Reply Quote 0
                            • FishF Offline
                              Fish
                              last edited by

                              This morning I tried to see if a new installation (without ticking the ‘wipe userdata’ box) would be successful. Unfortunately, the camera app is still gone and can no longer be installed... I don't understand this anymore. What is the reason for this? Surely it must be possible to reinstall this app somehow? There must be some very strange bug behind it!

                              AppLeeA 1 Reply Last reply Reply Quote 0
                              • AppLeeA Offline
                                AppLee @Fish
                                last edited by

                                @Fish said in Camera app cannot be installed:

                                There must be some very strange bug behind it!

                                Not necessarily a bug.
                                What one cannot comprehend is not an anomaly.

                                To understand better, you have to consider that core preinstalled apps have a particularity, they used to ship with the system image and could only be updated via a full system update.
                                Now they can also be updated through the open-store which is great but lead to some unexpected behavior with unplanned scenarios like removal of these apps.

                                The error message -r not specified appears. However, the path to the destination is correct.

                                That's a weird error message.
                                And I guess it should be possible to copy the files, I would dig in this direction if I were you.

                                FishF 1 Reply Last reply Reply Quote 0
                                • arubislanderA Offline
                                  arubislander @Fish
                                  last edited by

                                  @Fish said in Camera app cannot be installed:

                                  The error message -r not specified appears. However, the path to the destination is correct.

                                  What is the exact command that produces this error?

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                                  1 Reply Last reply Reply Quote 0
                                  • FishF Offline
                                    Fish @AppLee
                                    last edited by

                                    @AppLee The copying has now worked. Apparently I have to write “sudo” in front of everything. But that didn't help either.

                                    Well, with the bug I also meant that the camera app somehow removed itself. It was simply no longer there after the restart. And now I can no longer install it. That's kind of annoying.

                                    AppLeeA 1 Reply Last reply Reply Quote 0
                                    • AppLeeA Offline
                                      AppLee @Fish
                                      last edited by

                                      @Fish
                                      Oh, I thought you purposedly removed the camera app to try to reinstall it.
                                      Can you give us the exact command you typed?

                                      1 Reply Last reply Reply Quote 0
                                      • FishF Offline
                                        Fish
                                        last edited by Fish

                                        Im Verzeichnis /usr/share/click/preinstalled/camera.ubports
                                        sudo cp -f -r camera.ubports /opt/click.ubuntu.com/camera.ubports

                                        arubislanderA 1 Reply Last reply Reply Quote 0
                                        • arubislanderA Offline
                                          arubislander @Fish
                                          last edited by

                                          @Fish I get:

                                          cp: cannot stat 'camera.ubports': No such file or directory
                                          

                                          which is correct since there is no camera.ubports directory in the /usr/share/click/preinstalled/camera.ubports folder, only 4.6.0 and current, which is a symlink to 4.6.0

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                                          • FishF Offline
                                            Fish @arubislander
                                            last edited by Fish

                                            @arubislander I have the camera.ubports directory in the /usr/share/click/preinstalled/camera.ubports folder. But there was none in /opt/click.ubuntu.com/camera.ubports, where AppLee's folder ist located.

                                            arubislanderA 2 Replies Last reply Reply Quote 0
                                            • arubislanderA Offline
                                              arubislander @Fish
                                              last edited by

                                              @Fish So you have a /usr/share/click/preinstalled/camera.ubports/camera.ubports folder? That's not right, and might be at the root of this issue.

                                              can you do a

                                              ls -al /usr/share/click/preinstalled/camera.ubports
                                              

                                              and then

                                              ls -al /usr/share/click/preinstalled/camera.ubports/camera.ubports
                                              

                                              and paste both results here?

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                                              FishF 1 Reply Last reply Reply Quote 0
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