Camera app cannot be installed

AppLee · 21 Sept 2024, 11:09

Weird, I have:
lrwxrwxrwx 1 root root 42 juin 15 06:07 camera.ubports -> /opt/click.ubuntu.com/camera.ubports/4.0.6/

So basically there are two locations for the camera.
First in the preinstalled folder:
/usr/share/click/preinstalled/camera.ubports
The other in the regular folder:
/opt/click.ubuntu.com/camera.ubports

What I would do is copy the data from the preinstalled folder to the regular folder then reset the links pointing to the regular folder.
Reboot and see what it did...

Fish · 22 Sept 2024, 05:44

That does not work. Nothing is copied. Not even via the terminal. The error message -r not specified appears. However, the path to the destination is correct.

Bolly · 22 Sept 2024, 09:41

@Fish said in Camera app cannot be installed:

@AppLee I have tried changing the channels. Unfortunately, the camera app is still missing ... and cannot be installed. It almost looks like there are no more photos for me now...

I suppose that apart from changing them, you installed the downloaded image, right?

Fish · 22 Sept 2024, 09:59

@Bolly Naturally. Otherwise there would be no point.

Fish · 23 Sept 2024, 05:50

This morning I tried to see if a new installation (without ticking the ‘wipe userdata’ box) would be successful. Unfortunately, the camera app is still gone and can no longer be installed... I don't understand this anymore. What is the reason for this? Surely it must be possible to reinstall this app somehow? There must be some very strange bug behind it!

AppLee · 23 Sept 2024, 08:16

@Fish said in Camera app cannot be installed:

There must be some very strange bug behind it!

Not necessarily a bug.
What one cannot comprehend is not an anomaly.

To understand better, you have to consider that core preinstalled apps have a particularity, they used to ship with the system image and could only be updated via a full system update.
Now they can also be updated through the open-store which is great but lead to some unexpected behavior with unplanned scenarios like removal of these apps.

The error message -r not specified appears. However, the path to the destination is correct.

That's a weird error message.
And I guess it should be possible to copy the files, I would dig in this direction if I were you.

arubislander · 23 Sept 2024, 08:18

@Fish said in Camera app cannot be installed:

The error message -r not specified appears. However, the path to the destination is correct.

What is the exact command that produces this error?

Fish · 23 Sept 2024, 10:08

@AppLee The copying has now worked. Apparently I have to write “sudo” in front of everything. But that didn't help either.

Well, with the bug I also meant that the camera app somehow removed itself. It was simply no longer there after the restart. And now I can no longer install it. That's kind of annoying.

AppLee · 23 Sept 2024, 10:10

@Fish
Oh, I thought you purposedly removed the camera app to try to reinstall it.
Can you give us the exact command you typed?

Fish · 23 Sept 2024, 10:16

Im Verzeichnis /usr/share/click/preinstalled/camera.ubports
sudo cp -f -r camera.ubports /opt/click.ubuntu.com/camera.ubports

arubislander · 23 Sept 2024, 10:38

@Fish I get:

cp: cannot stat 'camera.ubports': No such file or directory

which is correct since there is no camera.ubports directory in the /usr/share/click/preinstalled/camera.ubports folder, only 4.6.0 and current, which is a symlink to 4.6.0

Fish · 23 Sept 2024, 10:44

@arubislander I have the camera.ubports directory in the /usr/share/click/preinstalled/camera.ubports folder. But there was none in /opt/click.ubuntu.com/camera.ubports, where AppLee's folder ist located.

arubislander · 23 Sept 2024, 10:51

@Fish So you have a /usr/share/click/preinstalled/camera.ubports/camera.ubports folder? That's not right, and might be at the root of this issue.

can you do a

ls -al /usr/share/click/preinstalled/camera.ubports

and then

ls -al /usr/share/click/preinstalled/camera.ubports/camera.ubports

and paste both results here?

Fish · 23 Sept 2024, 11:07

@arubislander

arubislander · 23 Sept 2024, 11:25

@Fish said in Camera app cannot be installed:

I have the camera.ubports directory in the /usr/share/click/preinstalled/camera.ubports folder

So in fact you do not have a camera.ubports directory in the /usr/share/click/preinstalled/camera.ubports folder, but in the /usr/share/click/preinstalled folder.

Can you please go to your home folder and try:

sudo cp -R /usr/share/click/preinstalled/camera.ubports /opt/click.ubuntu.com/

then if it is copied properly

sudo chown -R clickpkg:clickpkg /opt/click.ubuntu.com/camera.ubports

Fish · 23 Sept 2024, 11:41

@arubislander Mh... it looks like nothing is going to happen. It just appears again: phablet@ubuntu-phablet:~$

arubislander · 23 Sept 2024, 11:42

@Fish Yes, if the copying succeeds it doesn't give any feedback, but the folder should be there under ~~/usr/share/click/preinstalled~~ /opt/click.ubuntu.com/. Have you checked?

Fish · 23 Sept 2024, 11:47

@arubislander Oh yes, it's there. I've just checked.

Fish · 24 Sept 2024, 09:42

Unfortunately, this had no effect on the (non-)existence of the camera app...

So ... No solution in sight. Well. Maybe I'll think of something later. I'll leave the thread unsolved and if anyone else has an idea - always welcome. I'll check in from time to time. As long as there's no camera in the cell phone.

Moem · 24 Sept 2024, 10:22

@Fish Sorry to be late to the party, and I haven´t read the whole thread... but I had a similar problem and these messages from @danfro fixed it for me:

Basically we need to get rid of everything named "camera" in /opt and /home

You could delete camera apps settings as well as the cache.
~/.config/camera.ubports
Not many settings there anyway. Although I do not really expect that to change much.

And so I asked him, on your behalf, and he gave me this:
https://t.me/ut_troubleshooting/19