Camera app cannot be installed

[Bolly]

@Fish said in Camera app cannot be installed:

@AppLee I have tried changing the channels. Unfortunately, the camera app is still missing ... and cannot be installed. It almost looks like there are no more photos for me now...

I suppose that apart from changing them, you installed the downloaded image, right?

[Fish]

@Bolly Naturally. Otherwise there would be no point.

[Fish]

This morning I tried to see if a new installation (without ticking the ‘wipe userdata’ box) would be successful. Unfortunately, the camera app is still gone and can no longer be installed... I don't understand this anymore. What is the reason for this? Surely it must be possible to reinstall this app somehow? There must be some very strange bug behind it!

[AppLee]

@Fish said in Camera app cannot be installed:

There must be some very strange bug behind it!

Not necessarily a bug.
What one cannot comprehend is not an anomaly.

To understand better, you have to consider that core preinstalled apps have a particularity, they used to ship with the system image and could only be updated via a full system update.
Now they can also be updated through the open-store which is great but lead to some unexpected behavior with unplanned scenarios like removal of these apps.

The error message -r not specified appears. However, the path to the destination is correct.

That's a weird error message.
And I guess it should be possible to copy the files, I would dig in this direction if I were you.

[arubislander]

@Fish said in Camera app cannot be installed:

The error message -r not specified appears. However, the path to the destination is correct.

What is the exact command that produces this error?

[Fish]

@AppLee The copying has now worked. Apparently I have to write “sudo” in front of everything. But that didn't help either.

Well, with the bug I also meant that the camera app somehow removed itself. It was simply no longer there after the restart. And now I can no longer install it. That's kind of annoying.

[AppLee]

@Fish
Oh, I thought you purposedly removed the camera app to try to reinstall it.
Can you give us the exact command you typed?

[Fish]

Im Verzeichnis /usr/share/click/preinstalled/camera.ubports
sudo cp -f -r camera.ubports /opt/click.ubuntu.com/camera.ubports

[arubislander]

@Fish I get:

cp: cannot stat 'camera.ubports': No such file or directory

which is correct since there is no camera.ubports directory in the /usr/share/click/preinstalled/camera.ubports folder, only 4.6.0 and current, which is a symlink to 4.6.0

[Fish]

@arubislander I have the camera.ubports directory in the /usr/share/click/preinstalled/camera.ubports folder. But there was none in /opt/click.ubuntu.com/camera.ubports, where AppLee's folder ist located.

[arubislander]

@Fish So you have a /usr/share/click/preinstalled/camera.ubports/camera.ubports folder? That's not right, and might be at the root of this issue.

can you do a

ls -al /usr/share/click/preinstalled/camera.ubports

and then

ls -al /usr/share/click/preinstalled/camera.ubports/camera.ubports

and paste both results here?

[Fish]

@arubislander

[arubislander]

@Fish said in Camera app cannot be installed:

I have the camera.ubports directory in the /usr/share/click/preinstalled/camera.ubports folder

So in fact you do not have a camera.ubports directory in the /usr/share/click/preinstalled/camera.ubports folder, but in the /usr/share/click/preinstalled folder.

Can you please go to your home folder and try:

sudo cp -R /usr/share/click/preinstalled/camera.ubports /opt/click.ubuntu.com/

then if it is copied properly

sudo chown -R clickpkg:clickpkg /opt/click.ubuntu.com/camera.ubports

[Fish]

@arubislander Mh... it looks like nothing is going to happen. It just appears again: phablet@ubuntu-phablet:~$

[arubislander]

@Fish Yes, if the copying succeeds it doesn't give any feedback, but the folder should be there under /usr/share/click/preinstalled /opt/click.ubuntu.com/. Have you checked?

[Fish]

@arubislander Oh yes, it's there. I've just checked.

[Fish]

Unfortunately, this had no effect on the (non-)existence of the camera app...

So ... No solution in sight. Well. Maybe I'll think of something later. I'll leave the thread unsolved and if anyone else has an idea - always welcome. I'll check in from time to time. As long as there's no camera in the cell phone.

[Moem]

@Fish Sorry to be late to the party, and I haven´t read the whole thread... but I had a similar problem and these messages from @danfro fixed it for me:

Basically we need to get rid of everything named "camera" in /opt and /home

You could delete camera apps settings as well as the cache.
~/.config/camera.ubports
Not many settings there anyway. Although I do not really expect that to change much.

And so I asked him, on your behalf, and he gave me this:
https://t.me/ut_troubleshooting/19

[Fish]

@Moem That worked! Wonderful! I am really pleased. Problem solved. The camera app simply reappeared after restarting the phone.

Steps (in the link):
1 open terminal app
2. Find the files:
sudo find /opt -iname *camera*
3. remove all files of that app that are listed
sudo rm -r PATH
4. reboot the device

[Moem]

@Fish That's great, I'm so glad i could help!