Call for testing: Ubuntu Touch 20.04 OTA-6
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Hello,
today I installed the new RC for OTA-6. Unfortunately, after the reinstallation, the mobile data no longer works. But telephoning works.After that I went back to the stable ota-5 and the mobile data worked again.
So there seems to be a problem with mobile data on the volla X23.There have allways been a little problem (Since OTA-1).
Without switching to airplane mode first, LTE support does not work after reboot.I hope you will find the problem before stable OTA-6. Without mobile data would be a great problem for me.
Thanks & good luck
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@Charly could you please collect log for us? Using ADB [1] or the Terminal app, run command
journalctl --boot --identifier=ofonod --identifier=NetworkManager >journalctl.log
. Then, please share filejournalctl.log
with us (using ADB or your file manager).[1]: https://docs.ubports.com/en/latest/userguide/advanceduse/adb.html
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@peat_psuwit
Thanks for your information, but this is new to me. Where should i send the generated file?
Is there a faq for this?
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@Charly Just open the "terminal" app et type the commands peat-psuwit wrote above.
Then copy - paste the return results here.
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@Charly Hmm... indeed. I didn't notice that this forum doesn't allow you to attach the files. In that case, you could also upload the file's content to a "paste" web site, such as https://paste.ubuntu.com/ or https://pastebin.com/.
Also, may I know which carrier in which country are you using?
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@peat_psuwit Hello. Wonder if you can attach a file on these sites. Paste the contents of a file yes. You can attach a file on a Gitlab or github issue, that's for sure, or send a file by telegram. Right?[Text File.txt](Invalid file type. Allowed types are: .png, .jpg, .bmp, .jpeg)
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@domubpkm Do you not have this icon in your reply window?
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@arubislander yes yes. I say we can't send .txt files on forum as say @peat_psuwit and i'm not sure we can also do it on 'paste' web site : we can only paste the content of a file.
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@domubpkm O, I see... only image files are allowed to be uploaded. But yes, on a pastebin-like website you generally paste the content you want to share.
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@arubislander I never understood why you can't share text files on the forum! I think this evolution needs to happen.
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@domubpkm Try it now ...
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@arubislander try what ? if you speak of share .txt, doesn't work for me yet on the forum.
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Please don't turn this thread into forums diagnostic thread. A better category would be the General category or perhaps the Off Topics category.
@Charly are you on Telegram? Maybe join our Quality Assurance group on Telegram (https://t.me/ubports_qa_team) and we can chat in a bit more realtime fashion. You can also send logs this way.
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@peat_psuwit said in Call for testing: Ubuntu Touch 20.04 OTA-6:
Please don't turn this thread into forums diagnostic thread.
The purpose was to help people post their log on testing OTA6...
I didn't notice that this forum doesn't allow you to attach the files.
Now it does and anyone coming here can see how.
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@peat_psuwit fyi Pixel3a does have random reboots since few weeks
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@lduboeuf Could you please try the devel image? @fredldotme mentioned that he has reverted a kernel change that supposedly cause a kernel panic on sleep. If it's fixed there, we can have another RC, possibly also with a fix for the mentioned above Volla Phone X23 breakage.
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@peat_psuwit said in Call for testing: Ubuntu Touch 20.04 OTA-6:
@lduboeuf Could you please try the devel image? @fredldotme mentioned that he has reverted a kernel change that supposedly cause a kernel panic on sleep. If it's fixed there, we can have another RC, possibly also with a fix for the mentioned above Volla Phone X23 breakage.
Right ok, i'm with last devel, will report here if any issue
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So I installed the RC to OTA-6 again. Mobile data transfer didn't work again, only wifi. I entered the command in the shell and created the logfile. I have tried to attach it here, but it was not possible because of missing rights.
Please tell me what to do.
I hope you will find the problem. Good luck
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@Charly said in Call for testing: Ubuntu Touch 20.04 OTA-6:
So I installed the RC to OTA-6 again. Mobile data transfer didn't work again, only wifi. I entered the command in the shell and created the logfile. I have tried to attach it here, but it was not possible because of missing rights.
Please tell me what to do.
I hope you will find the problem. Good luck