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    Camera App suddenly not working "Capture failed"

    Scheduled Pinned Locked Moved Unsolved Support
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      • RobipoR Offline
        Robipo
        last edited by

        Hi Everyone,
        I'm new here. Thanks for making Linux possible on my phone.
        I have a Fairphone 4 and am running Ubuntu Touch 20.04 (OTA-7).
        The Camera was working fine, but then a 2 days ago, I started getting the error message "Capture failed: Restarting your device might fix the problem" when I made pictures. Video still works. Oddly, I can take pictures with Telegram, which seems to use the Camera App too. I tried rebooting several times to no avail. I also erased my config file and rebooted.
        Please help me squash this bug.
        Rob

        SalahS 1 Reply Last reply Reply Quote 0
        • SalahS Offline
          Salah @Robipo
          last edited by

          @Robipo I am having the same problem with my device. it happens when shifting from camera to video mode, it gives the same message and device's vibration gets affected. I did several reboot to my device to return both camera mode and vibration to normal.

          As I remember, I did not face camera issue when running OTA-6. After the update I faced this issue.

          " Our Business, Is Life Itself,, "

          • Iphone X => Daily Use
          • Nokia N900 => Secondary Device for Experiments and Mods. LOVE THIS DEVICE...
          • Google Pixel 3a XL => Using This Device as Secondary Device -- UT 20.04 Version
          1 Reply Last reply Reply Quote 0
          • A Offline
            aimar
            last edited by

            Take a look to this and this old posts.
            Maybe your issue is related to what they described.

            SalahS 1 Reply Last reply Reply Quote 1
            • SalahS Offline
              Salah @aimar
              last edited by

              @aimar Thanks for your reference, this issue should be solved with the new upcoming OS version 24.04.

              " Our Business, Is Life Itself,, "

              • Iphone X => Daily Use
              • Nokia N900 => Secondary Device for Experiments and Mods. LOVE THIS DEVICE...
              • Google Pixel 3a XL => Using This Device as Secondary Device -- UT 20.04 Version
              arubislanderA 1 Reply Last reply Reply Quote 0
              • arubislanderA Offline
                arubislander @Salah
                last edited by

                @Salah "should" as in, you hope it will be, or "should" as in, you have tested it on 24.04 and confirmed that it works?

                πŸ‡¦πŸ‡Ό πŸ‡³πŸ‡± πŸ‡ΊπŸ‡Έ πŸ‡ͺπŸ‡Έ
                Happily running Ubuntu Touch
                Google Pixel 3a (20.04 DEV)
                JingPad (24.04 preview)
                Meizu Pro 5 (16.04 DEV)

                K SalahS 2 Replies Last reply Reply Quote 0
                • K Offline
                  kristatos @arubislander
                  last edited by

                  @arubislander For @Salah EVERY bug get's fixed with the release of 24.04 πŸ˜„

                  BQ Aquaris E4.5 (UT 16.04)
                  Vollaphone (UT 20.04)

                  arubislanderA 1 Reply Last reply Reply Quote 1
                  • arubislanderA Offline
                    arubislander @kristatos
                    last edited by

                    @kristatos If that is the case, I am afraid they will be sorely disappointed...

                    πŸ‡¦πŸ‡Ό πŸ‡³πŸ‡± πŸ‡ΊπŸ‡Έ πŸ‡ͺπŸ‡Έ
                    Happily running Ubuntu Touch
                    Google Pixel 3a (20.04 DEV)
                    JingPad (24.04 preview)
                    Meizu Pro 5 (16.04 DEV)

                    SalahS 1 Reply Last reply Reply Quote 0
                    • SalahS Offline
                      Salah @arubislander
                      last edited by

                      @arubislander Should as a hope I presume.

                      " Our Business, Is Life Itself,, "

                      • Iphone X => Daily Use
                      • Nokia N900 => Secondary Device for Experiments and Mods. LOVE THIS DEVICE...
                      • Google Pixel 3a XL => Using This Device as Secondary Device -- UT 20.04 Version
                      1 Reply Last reply Reply Quote 0
                      • SalahS Offline
                        Salah @arubislander
                        last edited by

                        @arubislander Let us be optimistic then and encourage who are putting their efforts and sweats to make this OS more and more functional my friend.

                        Thumbs Up....

                        " Our Business, Is Life Itself,, "

                        • Iphone X => Daily Use
                        • Nokia N900 => Secondary Device for Experiments and Mods. LOVE THIS DEVICE...
                        • Google Pixel 3a XL => Using This Device as Secondary Device -- UT 20.04 Version
                        1 Reply Last reply Reply Quote 0
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