MSM Download tool cannot find OnePlus Nord N10

[MrT10001]

@davids Install the Qualcomm driver and service what happens when you connect the device. I am not on my PC, but download one from somewhere with the usual precautions and all seems fine.

[davids]

@MrT10001 It was issue that windows picked wrong driver even I installed oneplus original driver. I got it work in windows test mode. I'm not sure why it not changed, maybe reason was my internet connection because it was not worked good.

[frifo]

Sorry, that it took some days to answer.

In the Device Manager are no COM ports listed.
Only USB:

USB-Controller
-Intel(R) USB 3.10 eXtensible_hostcontroller-1.10 (Microsoft)
-USB-Root-Hub (USB 3.0)
-USB-Verbundgerät
USB-Geräte
-Camera DFU Device

[frifo]

I use Windows 11 Pro.
In the Device Manager the phone is shown as QUSB_BULK_xxx:xxxx_SN:xxxxxxxx when it is on.

I plugged in the phone to windows 11 pro (phone was on) and Explorer showed the following files

CD-Drive (D:) OnePlus Drivers\OnePlus_USB_Drivers_Setup.exe
CD-Drive (D:) OnePlus Drivers\OnePlus_setup.exe
CD-Drive (D:) OnePlus Drivers\adb_config_Linux_OSX.sh
CD-Drive (D:) OnePlus Drivers\AndroidFileTransfer.dmg
CD-Drive (D:) OnePlus Drivers\autorun.inf

I copied the files to the PC, started Windows 11 Pro in Safe mode and executed booth exe-files.
After that I started Windows again in normal mode.
In the Device Manager the phone is still QUSB_BULK_xxx:xxxx_SN:xxxxxxxx when it is on and plugged in.

Startin in EDL Mode still doesn't work.

[HarryBass]

@frifo Can you confirm to have installed the correct Qualcomm-drivers in advance before proceeding? As mentioned in another post: As BULK is shown in device manager it should be a sign for a missing or wrong driver installed.

[wally]

I remember once having to use Windows Test Mode, as @davids mentioned, when I was having trouble with Oneplus drivers. I can't remember now if it was with OP5T or with OPN10.
But what I remember is that I couldn't get it to recognize my device properly, and then when I used Test Mode it worked.
Could be worth a try?

@frifo Please note that Test Mode is different than Safe Mode. I'd never used it before. A web search should yield instructions.
Good luck!

[frifo]

Now I tried as follows:

Bios: Secure Boot [Disabled]
PC new start
right mouse click: Start menu - „Terminal (Administrator)“.
bcdedit /set testsigning on
PC new start
OnePlus_setup.exe install
OnePlus_USB_Drivers_Setup.exe install
right mouse click: Start menu - „Terminal (Administrator)“.
bcdedit /set testsigning off
PC new start
Start MsmDownloadTool V4.0 as Administrator - Klick Start - Other - Next - Start
Phone hold Volume Up and Volume Down, plug in USB-cable, release Volume Up and Volume Down
*** Nothing happens ***
Bios: Secure Boot [Enabled]

The files I used I had downloaded from my switched on OnePlus Nord N10 5G phone via USB-cable, becaus I could not find USB-Drivers on the OnePlus homepage.

[MrT10001]

@frifo Check here.

[frifo]

From URL https://community.oneplus.com/thread/1541327 I downloaded Qualcomm_Drivers_Setup.exe from URL https://drive.google.com/file/d/1zKPFtcc2X_Nf70mcvn9TBu60bHl6Q3cP/view
and installed on Windows 11 Pro.
Options:
o WWAN-DHCP is not used to getIPAddress
o ETHERNET-DHCP is used to getIPAddress (choice)
Phone hold Volume Up and Volume Down, plug in USB-cable, release Volume Up and Volume Down
*** Nothing happens ***

According to https://community.oneplus.com/thread/1541327
Method to get into EDL-mode
(Unlock the developer options by tapping the build number 7 times rapidly in About Phone/About Device.)
(Open the Developer options and enable USB debugging.)
Connect phone to PC and type on Windows 11 Pro:
cmd [Enter]
adb devices [enter]
A pop-up appears up on my phone: USB-Debugging -> "always allow"
adb reboot edl [enter)
screen ist black
Device-Manager: COM & LPT: Qualkomm HS-USB QDLoader 9008 (COM3)
MsmDownloadTool Start was still acitvated and MSMDownloadTool automatically worked for 6 seconds, now showing:
COM: COM3
Status of Connection: N/A
Status of Communication: Multi-immage identify by target sw id is disabled
Progress of Download: (green bar)
Time: 6 s
Status of Last Communication: Device not match image (20886)

phone first start only with Vol.UP+Vol.Down+Start -> choose Start -> Start-Button
*** Still Android Version Oxygen OS 11..4.BEB86AA

Does "Device not match image" mean, that the MsmDownloadTool-Version is not matching to the OnePlus Nord N10 5G?
I had downloaded https://onepluscommunityserver.com/list/Unbrick_Tools/OnePlus_Nord_N100/EU_BE83BA/Q/OnePlus_Nord_N100_EU_OxygenOS_10.5.2.zip from https://devices.ubuntu-touch.io/device/billie2/

[wally]

@frifo The Nord N100 is indeed a different phone from the Nord N10 5G. Their naming is confusing for sure.

The UT Devices page for N10 has recommended firmware. There's a choice of EU or Global firmware, ending in 10.5.7

[frifo]

Now I have downloaded Global firmware instead of EU firmware and it was ... sucessful
Downgrade was also successful.

Starting phone
Connecting to the PC via USB
Starting MsmDownloadTool
Windows11 Pro:
cmd [enter]
adb devices [enter]
adb reboot edl [enter]
phone screen is black
MsmDownloadTool: Connected. Clicking Start, then downgrading successful.
Thanks for you support

(I have bought the phone in the EU, but had to use the global firmware)

[wally]

@frifo Congratulationss! Satisfying to hear that it finally worked. Enjoy Ubuntu Touch!