New user and first problem



  • Hi, I'm a new user of UBPorts. I have aquarius m10 fhd with android, and my desire is install ubuntu touch in my device. But when I use your program return this on my desktop "the device aquarius_m10_fhd is not supported" and on my tablet in bottom left display it appears "fastboot mode"

    How do I solve? How can I install Ubuntu Touch? Before buying the tablet I had read that it was one of the few commercially supported.

    Thank you



  • @xinyiman Hi and welcome to Ubports. You need to go to https://t.me/WelcomePlus they have all the info you will need. In short you need to flash the original Ubuntu touch first if you are on android,then you can install UBports Ubuntu touch. You will need the SP Flash tool and the Ubuntu touch .zip from the BQ website to get Ubuntu touch running.



  • @xinyiman as @Lakota has said, better go to the UB Welcome & Install group but just in case someone come to this thread (using a search engine) looking for an answer, see this Install UBports on legacy Android devices



  • Hello, thanks for the advice. I tried to follow the guide

    https://docs.ubports.com/en/latest/userguide/install.html#install-on-legacy-android-devices

    but the tablet after I pressed the downlowd button has been off for almost two hours. And the device flash program has no sign of progression. Ideas?



  • Ok, now i stop and restart flash program. But now return this error:

    device vid = 0e8d

    pid is 2000

    device pid = 2000

    com portName is: /dev/ttyACM0

    Total wait time = -1523567681.000000
    USB port is obtained. path name(/dev/ttyACM0), port name(/dev/ttyACM0)
    USB port detected: /dev/ttyACM0
    Connect BROM failed: S_UNDEFINED_ERROR
    Disconnect!
    BROM Exception! ( ERROR : S_UNDEFINED_ERROR (1001)

    [HINT]:
    )((ConnectBROM,../../../flashtool/Conn/Connection.cpp,85))

    Who is error 1001?



  • @xinyiman Hello again @xinyiman. This is way above my pay grade. I would suggest you try the welcome and install group at https://t.me/WelcomePlus they have a wide range of skills and knowledge on these issues. Also you will probably get an answer quicker there. Couple of very obvious things but have you tried different cables and are the usb port connections solid?, and did you run the whole process again from the start. Is the m10 fully charged. Are you using the latest version if sp flash tool.


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