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Mysterious browser problem

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    • L Offline
      Lude
      last edited by 12 Jul 2018, 20:11

      Hello guys;

      I have a BQ E4.5 with 15.04 and last week my browser just stopped working. when opened or when I try to open links from other apps, it just sits there, turning the blue circle round and round and nothing happens.
      I already emptied the cache, configurations and everything else, but nothing works.

      Any idea of what this could be?...

      • cue to X-Files music *
      L A 2 Replies Last reply 12 Jul 2018, 20:50 Reply Quote 0
      • H Offline
        hummlbach
        last edited by 12 Jul 2018, 20:20

        @Lude I guess you've also rebooted?

        L 1 Reply Last reply 12 Jul 2018, 21:42 Reply Quote 0
        • L Offline
          Lakotaubp @Lude
          last edited by 12 Jul 2018, 20:50

          @lude and this is on wifi and mobile data and your still getting email, sms as normal ? have you removed the browser and tried a reinstalled version from the openstore. Just running through a few basics : )

          1 Reply Last reply Reply Quote 0
          • A Offline
            advocatux @Lude
            last edited by 12 Jul 2018, 21:39

            @lude do you have Logviewer [*] installed in your phone? You can take a look to the log, and even paste it on https://paste.ubuntu.com/ so we can take a look too.

            When you say

            I already emptied the cache, configurations and everything else

            How did you do it? Clicking the buttons inside the browser or using UT Tweak tool?

            [*] Logviewer tutorial: https://ubports.com/blog/ubports-blog-1/post/logviewer-102

            1 Reply Last reply Reply Quote 0
            • L Offline
              Lude @hummlbach
              last edited by 12 Jul 2018, 21:42

              @hummlbach yes

              1 Reply Last reply Reply Quote 0
              • L Offline
                Lude
                last edited by 12 Jul 2018, 21:50

                Tweak tool.

                1 Reply Last reply Reply Quote 0
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