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 All clear. I'm on OTA-3. Well, tomorrow I'll be at home, with my Ubuntu computer, and using UBports installer OTA-4 will be here without problem, for sure. Thanks! 
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 Hi everyone, I have a BQ Aquaris E5 with UBPorts OTA3, will I loose SMS, calls history and contacts if I upgrade to OTA4 ? Thanks. 
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 @mika15 it's always a good idea to make a backup  but said that, you'll keep all your data if you don't check the but said that, you'll keep all your data if you don't check thewipeoption
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 @advocatux Thanks for the quick response! I will do a backup before upgrading using rsync over ssh is enough as it or some procedures are better ? Other question, If I'm not happy with OTA4, is easy to downgrade or do I have to forget ? Thanks! 
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 @mika15 you're welcome. You can backup the whole /homeif you want peace of mind [*] but you only need to backup the data you want to keep really.You have the obvious things like Documents, Music, etc, that's easy to find  In ~.local/share/evolution/you'll find the addressbook, calendar, memos, and tasks DDBB.~.local/share/history-service/history.sqlitefor SMS and calls log.If you're using Authenticator, you'll find the config file here .config/com.ubuntu.developer.mzanetti.ubuntu-authenticator/Probably the easier way to downgrade is to use the installer, probably switching channels will work too though. [*] Edit to explain that if you have a complete home backup, you can easily copy to your phone any bit you could need or you forgot the first time 
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 Thanks for this, @UniSuperBox 
 How long does the download take? I'm just wondering if the Snap is hanging, or whether! it's doing its thing.
  
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 @3arn0wl How long is long? About 15-20 mins all should be done. 
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 Thanks, @Lakotaubp Meh! It was longer than that, I think. I might just wait for OTA-5.  
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 @3arn0wl Just restarting the installer and reconneting the phone fixed it for me when installing ubports on the nexus. Try that if you cant wait till Monday ; ) 
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 I also ran into the installation hanging after clicking "Install," even with the latest version (0.1.21-beta AppImage) of the installer. I discovered the problem, in this case at least, concerned the installer's handling of adb and fastboot. The system is intended to operate whether they are installed or not. I had adb installed, but not fastboot. Unfortunately, the fallback appears to have failed because the "platform-tools" subdirectory tree it depends on (see src/utils.js:getFallbackPlatformTools) is missing. However, once I installed fastboot, the installation did not need to fall back and it worked just fine. 
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 @advocatux Thanks! Migration is done, my phone is working perfectly, I migrated from AppImage installer a fantastic tool, I have all my data as it was before, many thanks to the team for their work, the installer and the OS are excellent! 
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 @mika15 kudos! Enjoy your new UT device  
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 Unfortunately, I can't update my Fairphone 2. I have tried the update on three different systems: - macOS
 The installer app asks in an infinite loop for the password. I have reproduced this error with a PIN and a password.  The first install didn't work either. It's a usb-c driver issue, I think. - Neon
 I managed the first installation in Neon. The installer couldn't update the device with the following error:  I also couldn't install the recent installer. Therefore I removed the files for the installer at /opt/ and /usr/share/applications with sudo. Then I tried the installation again, but nothing happens after entering the password.  - Windows 10
 The installation app sais, that I have to reboot in bootloader but afterwards nothing happens. This application doesn't ask for a passwird. Very frustrating user experience with UBPorts update!! I have added some screenshots, but unfortunately they are not schon in the forum with the suggested syntax: https://www.dropbox.com/s/0oy7f3j6m4ug3y/screenshot macOS.png?dl=0 
 https://www.dropbox.com/s/gi1gavtx9r34e2n/screenshot neon.png?dl=0
 https://www.dropbox.com/s/cvr3d2u7vjp5jn3/Install screenshot.png?dl=0
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 @marc_aurel You may want to check the method described above with system-image-cli- it is done from the phone terminal or from a computer logged into the phone via adb or ssh.
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 @mihael This requires a setup for ssh, doesn't it? It this instruction up to date? I'm not sure because of the path with the directory "phablet". I wouldn't call a FF2 a phablet. 
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 @marc_aurel I don't remember if I did it this way but just connect a usb cable and then adb shelland you are inside the phone from the computer. Or just type that command for the updatr within the phone terminal app - you don't even need a computer, just the phone connected to internet.
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 @mihael Thanks, this works now. Unfortunately the settings of the new UBports still doesn't offer custom text size. This is a problem for visual impaired people. Has someone an idea, whether whis is on the roadmap? Dekko is not working any more. Has someone a recommendation for an email app? 
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 @marc_aurel DEKKO beta is here: 
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 @marc_aurel BTW the password is the one of your PC, not the phone... 
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 Hi all, short question: if I manually upgrade to OTA-4 following the described steps, will I lose my data and apps or will they remain intact on the device after the update? Thanks. 



