Rotation and Google Account not working on E4.5 with 16.04 fresh install.

negations · 19 Sept 2018, 15:00

@tlf I think the Google issue requires you to login to your Google account and allow unsafe devices as the p-hone is seen as unsafe. If I remember, that is what worked for me.

TLF · 19 Sept 2018, 15:11

@advocatux reboot worked, thank you. One less thing

TLF · 19 Sept 2018, 15:13

@negations thanks. Google seems to recognize the attempt:

I can't find the option you mentioned

negations · 19 Sept 2018, 15:23

@tlf Ah, actually I was thinking about signing in with Dekko for email. Seems like an authentication issue? However, I just tried on my Nexus 5 phone and it worked straight away. Not sure why it is spinning for you. I have some google accounts on my BQ phone, but they were on it when it was 15:04 and upgraded when I moved it to 16:04. If I get a chance I will try on there and see.
It works on my E4.5, though as I said, that was upgraded from a 15:04 version, so not sure if that is significant.

negations · 19 Sept 2018, 15:27

@tlf I was thinking of this: https://support.google.com/accounts/answer/6010255?hl=en

Enabling the "less secure apps" seemed to allow my N5 to connect to google with Dekko and it seems to work with the account as well. The phone might connect and be shown, but google is set not to allow less secure apps.

TLF · 19 Sept 2018, 15:37

@negations thanks for the link! I enabled access for less secure apps, but UT still can't associate the account for some reason.

negations · 19 Sept 2018, 15:44

@tlf Maybe another boot to reset the new connection?

Lakotaubp · 19 Sept 2018, 16:10

@negations https://gitlab.com/dekkan/dekko/tags/0.1.6-beta1 Try this version of Dekko 2 if your not already its the latest version and it works well as beta, any issues read through this thread https://forums.ubports.com/topic/1477/dekko2-developer-community-thread/78

TLF · 19 Sept 2018, 16:18

@negations No luck, unfortunately. Maybe something else is causing the issue. But I did try a reboot and I have lowered the security of my Google account. I'll raise it again before the end of the day. Thanks for sticking with me

Lakotaubp · 19 Sept 2018, 16:49

@tlf As for security there is a two factor app in the Openstore it's called Authenticator if you need it.

advocatux · 19 Sept 2018, 16:52

@tlf hi, Dan Chapman (the original author of Dekko) told in the SG:

If you don't use 2FA you have to explicitly allow "less secure apps" access https://support.google.com/accounts/answer/6010255?hl=en . And if you do use 2FA then an app specific password is required https://support.google.com/accounts/answer/185833?hl=en . Or if oauth is used then it should "just work" but Dekko doesn't support that yet.

Hope that helps.

TLF · 19 Sept 2018, 19:53

@advocatux That does help. I'm not using 2FA but I should.

advocatux · 19 Sept 2018, 20:10

@tlf perfect

PeterM · 20 Sept 2018, 00:16

I have the very same issue with Google on my Nexus5. It does not finish the setup process but when I check my Google account on my computer I can see that the devices was access granted.

Lakotaubp · 20 Sept 2018, 05:19

@peterm Take it your on about using dekko 2 and google. Are you using the latest version available https://gitlab.com/dekkan/dekko/tags/0.1.6-beta1 and have you followed the advice highlighted by @advocatux from Dan Chapman
If you don't use 2FA you have to explicitly allow "less secure apps" access https://support.google.com/accounts/answer/6010255?hl=en . And if you do use 2FA then an app specific password is required https://support.google.com/accounts/answer/185833?hl=en . Or if oauth is used then it should "just work" but Dekko doesn't support that yet.

Make sure you have applied this information and try again. Any further issues please pop back.

TLF · 20 Sept 2018, 12:13

@lakotaubp yes, I'm using that latest beta of Dekko 2. No 2FA and explicitly allow "less secure apps" access. Still not working though.

Lakotaubp · 20 Sept 2018, 13:55

@tlf Please then try the following
Remove cache, data,config and delete with UT Tweak
Then run rm -f ~/.config/upstart/dekkod* in the device terminal
Restart device. You can run the rm command again, just to be extra sure. Reinstall dekko2 beta1. You should get set up account page.

TLF · 21 Sept 2018, 09:07

@lakotaubp Thank you. I've carried out these steps but I think we are talking about two different things. I can't add a Google Account in the system settings 'Accounts' section.

Maybe when I enable 2FA (soon) the Accounts will work for Google. The UbuntuOne account added fine.

Dekko 2 is okay

Lakotaubp · 21 Sept 2018, 09:16

@tlf Sorry yes we that does sound like issues at goggles security end. Can't see why it would affect anything like that but is your Ubuntu one account setup. Just trying anything now, but it sounds like its related to Google version of insecure apps etc.

TLF · 21 Sept 2018, 09:20

@lakotaubp If I update to 2FA (and still have the E4.5) I'll update this thread, thanks again