• Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Search
  • Register
  • Login
UBports Robot Logo UBports Forum
  • Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Search
  • Register
  • Login

Dialer is crashing on E4.5 with 16.04 clean install (Stable)

Scheduled Pinned Locked Moved Support
3 Posts 2 Posters 514 Views 1 Watching
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • T Offline
      TLF
      last edited by TLF 19 Sept 2018, 21:53

      As soon as a call comes in, or I make a call, the screen goes black once the dialer has appeared. If I rotate the phone around the screen flickers briefly on/off very quickly (like a strobe). It doesn't stay on long enough to let me use the mailer. So I can't access speaker phone or use automated systems.

      TODO:
      Reproduce and provide logs.
      The dialer will be .cache/upstart/application-legacy-something

      /var/log/syslog

      L 1 Reply Last reply 20 Sept 2018, 05:40 Reply Quote 0
      • L Offline
        Lakotaubp @TLF
        last edited by Lakotaubp 20 Sept 2018, 05:40

        @tlf Can you please confirm which version of 16.04 your now on. If its not the stable channel (system settings, updates, channel) please try that first then let us know.The Logviewer app from the openstore is a great way to produce logs to track down issues if you still need it later. There's also a handy tutorial https://forums.ubports.com/topic/1099/logviewer-review on how it works

        T 1 Reply Last reply 20 Sept 2018, 12:06 Reply Quote 0
        • T Offline
          TLF @Lakotaubp
          last edited by TLF 20 Sept 2018, 12:06

          @lakotaubp thank you, I've updated the title to show that I am running 16.04 stable.

          Here are the log files in .cache/upstart as suggested. Which ones are relevant to this issue? I'll upload them to pastebin

          address-book-service.log.1.gz
          address-book-service.log.2.gz
          address-book-updater.log.1.gz
          address-book-updater.log.2.gz
          application-click-com.ubuntu.terminal_terminal_0.9.0.log
          application-click-com.ubuntu.terminal_terminal_0.9.0.log.1.gz
          application-click-logviewer.neothethird_logviewer_2.1.log
          application-failed.log.1.gz
          bluez-mpris-proxy.log.1.gz
          bluez-mpris-proxy.log.2.gz
          ciborium.log.1.gz
          ciborium.log.2.gz
          click-user-hooks.log.1.gz
          click-user-hooks.log.2.gz
          dbus.log
          dbus.log.1.gz
          dbus.log.2.gz
          dbus.log.3.gz
          dekkod-notify.log
          dekkod-notify.log.1.gz
          dekkod-notify.log.2.gz
          gnome-keyring.log.1.gz
          gnome-keyring.log.2.gz
          indicator-datetime.log.1.gz
          indicator-datetime.log.2.gz
          indicator-keyboard.log.1.gz
          indicator-keyboard.log.2.gz
          indicator-network.log
          indicator-network.log.1.gz
          indicator-network.log.2.gz
          indicator-network.log.3.gz
          indicator-network-secret-agent.log.1.gz
          indicator-sound.log
          maliit-server.log.1.gz
          maliit-server.log.2.gz
          maliit-server.log.3.gz
          media-hub.log
          media-hub.log.1.gz
          media-hub.log.2.gz
          media-hub.log.3.gz
          mediascanner-2.0.log.1.gz
          mediascanner-2.0.log.2.gz
          mediascanner-2.0.log.3.gz
          msyncd.log
          msyncd.log.1.gz
          msyncd.log.2.gz
          msyncd.log.3.gz
          mtp-server.log.1.gz
          mtp-server.log.2.gz
          nuntium.log
          nuntium.log.1.gz
          nuntium.log.2.gz
          nuntium.log.3.gz
          ofono-setup.log.1.gz
          ofono-setup.log.2.gz
          pulseaudio-trust-stored.log.1.gz
          pulseaudio-trust-stored.log.2.gz
          scope-registry.log
          scope-registry.log.1.gz
          scope-registry.log.2.gz
          scope-registry.log.3.gz
          session-migration.log.1.gz
          ssh-agent.log.1.gz
          ssh-agent.log.2.gz
          sync-monitor.log
          sync-monitor.log.1.gz
          sync-monitor.log.2.gz
          sync-monitor.log.3.gz
          telephony-service-indicator.log
          telephony-service-indicator.log.1.gz
          telephony-service-indicator.log.2.gz
          tone-generator.log
          tone-generator.log.1.gz
          tone-generator.log.2.gz
          ubuntu-location-service-trust-stored.log.1.gz
          ubuntu-location-service-trust-stored.log.2.gz
          ubuntu-push-client.log
          ubuntu-push-client.log.1.gz
          ubuntu-push-client.log.2.gz
          ubuntu-push-client.log.3.gz
          unity8-dash.log
          unity8-dash.log.1.gz
          unity8-dash.log.2.gz
          unity8-dash.log.3.gz
          unity8.log
          unity8.log.1.gz
          unity8.log.2.gz
          unity8.log.3.gz
          untrusted-helper-type-end-push-helper.log.1.gz
          url-dispatcher.log
          usensord.log.1.gz
          usensord.log.2.gz

          Here is /var/log/syslog https://www.dropbox.com/s/ug0632bcv34hepr/syslog.crash?dl=0
          I will leave this file shared for as long as possible.

          1 Reply Last reply Reply Quote 0
          2 out of 3
          • First post
            2/3
            Last post