UBports Robot Logo UBports Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Search
    • Register
    • Login

    No mobile data for N5 in OTA-6

    Scheduled Pinned Locked Moved Support
    15 Posts 4 Posters 1.4k Views 1 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
      Reply
      • Reply as topic
      Log in to reply
      This topic has been deleted. Only users with topic management privileges can see it.
      • ? Offline
        A Former User
        last edited by

        @advocatux Please reopen issue 376 (no mobile data in OTA3). I have not been able to get it working even with a fresh installation (including data wipe) of OTA-6 from the stable channel.

        Please let me know if more information would be helpful. Thanks.

        advocatuxA LakotaubpL 2 Replies Last reply Reply Quote 0
        • advocatuxA Offline
          advocatux @Guest
          last edited by

          @firstbyte hi, have you tried to open that issue yourself? IIRC you can do it. Adding the logs (see which ones I added in that issue) would be perfect.

          If you have any trouble re-opening it, please ping me and I'll open it again so you can add your info & logs.

          1 Reply Last reply Reply Quote 0
          • LakotaubpL Offline
            Lakotaubp @Guest
            last edited by Lakotaubp

            @firstbyte Just on the off chance have you tried changing to the dev channel in update settings.

            1 Reply Last reply Reply Quote 0
            • ? Offline
              A Former User
              last edited by

              @advocatux I just added a comment to the issue, including the standard logs, but I didn't see any way to reopen the issue (I'm guessing I don't have the permissions). Would you please take care of that?

              @Lakotaubp I tried following one of the suggestions in the thread, along the lines of your suggestion. I installed from the RC channel (W50) and then I attempted to reinstall from the stable channel. Unfortunately, the phone wound up in a bootloop and the only way I found to get it running again was to install factory Android (wiping the data) and then install UT again.

              LakotaubpL advocatuxA 2 Replies Last reply Reply Quote 1
              • LakotaubpL Offline
                Lakotaubp @Guest
                last edited by

                @firstbyte If you feel like it go to system settings, Updates then update settings (at the bottom of the page) and change the channel to development. Let the phone update and see what happens.
                If you get stuck at non stop goggle screen on and off try flicking quickly pressing the power button with your finger again and again with your finger That fixes it on one of my nexus5. If you have tried all this and I've miss read your answer ignore all this.

                1 Reply Last reply Reply Quote 0
                • advocatuxA Offline
                  advocatux @Guest
                  last edited by

                  @firstbyte done.

                  ? 1 Reply Last reply Reply Quote 0
                  • ? Offline
                    A Former User @advocatux
                    last edited by

                    @Lakotaubp My earlier attempt was with RC, so I gave it a try with development. The good news: installation of development (2018-12-18/2) and then of stable worked flawlessly. The bad news: in neither version did mobile data work.

                    @advocatux Thanks.

                    LakotaubpL advocatuxA 2 Replies Last reply Reply Quote 1
                    • LakotaubpL Offline
                      Lakotaubp @Guest
                      last edited by Lakotaubp

                      @firstbyte Sorry to hear that out of ideas for now.

                      last roll of the dice latest firmware I guess is yes but lets post his again anyway
                      https://forums.ubports.com/topic/815/howto-n5-update-baseband-firmware

                      1 Reply Last reply Reply Quote 0
                      • advocatuxA Offline
                        advocatux @Guest
                        last edited by

                        @firstbyte just to give you some ideas: can you test if mobile data works with Android in your phone? Can you try with a different SIM card on UT? Are you sure the data switch is on?

                        ? 1 Reply Last reply Reply Quote 1
                        • ? Offline
                          A Former User @advocatux
                          last edited by

                          @Lakotaubp Yes, I did indeed install the latest version of the baseband firmware.

                          @advocatux Mobile data worked under OTA-3 (with the same SIM card). I checked that the data switch was on.

                          Is the default next step to wait for a developer to look at this issue when it comes up in the priority queue? Alternatively, are there any documents or guidelines on UT's mobile data handling (outside of the code itself)?

                          advocatuxA 1 Reply Last reply Reply Quote 0
                          • E Offline
                            ernest
                            last edited by

                            With my provider, my sim card doesn't propagate the settings correctly. I need to set/force the APN settings.

                            1 Reply Last reply Reply Quote 0
                            • advocatuxA Offline
                              advocatux @Guest
                              last edited by

                              @firstbyte usually "the default next step", after reporting an issue and providing relevant logs, is to wait for other users to confirm that issue

                              ? 1 Reply Last reply Reply Quote 0
                              • ? Offline
                                A Former User @advocatux
                                last edited by

                                @ernest I checked the settings and found that the APN wasn't correctly propagated. After I fixed it, mobile data worked!

                                @advocatux Unless others continue to have this problem, I recommend that the issue be closed again.

                                By the way, Ernest's suggestion also led to fixing the problem with MMS messages (see issues 12, 276 and 976).

                                Thanks for everyone's help.

                                LakotaubpL advocatuxA 2 Replies Last reply Reply Quote 1
                                • LakotaubpL Offline
                                  Lakotaubp @Guest
                                  last edited by

                                  @firstbyte Good News glad it's fixed for you

                                  1 Reply Last reply Reply Quote 0
                                  • advocatuxA Offline
                                    advocatux @Guest
                                    last edited by

                                    @firstbyte done 🙂

                                    1 Reply Last reply Reply Quote 0
                                    • First post
                                      Last post