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    OwnCloud Sync is connecting but not syncing

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    • BastosB
      Bastos @uzanto
      last edited by

      @uzanto said in OwnCloud Sync is connecting but not syncing:

      Have you selected the local and remote folder in Sync settings?
      Also in account settings I select my username by this way username@domain.org not just the username
      @Bastos https://bugs.launchpad.net/owncloud-sync/+bug/1591238

      I have done all the three advices, but unfortunately no success.
      I also tried to add a folder on the device (loacal) to see if it works the other way, but also nothing.

      uzantoU 1 Reply Last reply Reply Quote 0
      • uzantoU
        uzanto @Bastos
        last edited by uzanto

        @Bastos

        My config:

        General Settings
        Username
        username@domain.com
        Password
        xxxxxxxxxxxx
        Server URL
        https://cloud.domain.com
        Sync on Mobile Data uncheck
        Sync Frequency
        15 minutes

        Sync Settings
        Local Folder
        /home/phablet/ownCloud
        Remote folder
        /

        And then, you need to click on Sync Servcie/Sync and the device should start to synchronice

        System Information:

        BQ Aquaris E4.5 Ubuntu Edition
        SO Ubuntu 15.04 (r1) - armhf (20170505)

        Owncloud Sync
        Client Version 0.1
        Owncloudcmd Version 1.8.1

        PD: Try uninstalling the app, delete all information, cache, ... and then install it again

        BastosB 2 Replies Last reply Reply Quote 0
        • BastosB
          Bastos @uzanto
          last edited by

          @uzanto said in OwnCloud Sync is connecting but not syncing:

          PD: Try uninstalling the app, delete all information, cache, ... and then install it again

          I have deleted the app -> restarted -> installed again but all the old settings are there. So how do I purge owncloud?
          I tried sudo su -> apt-get purge owncloud but it fails...

          BastosB 1 Reply Last reply Reply Quote 0
          • BastosB
            Bastos @Bastos
            last edited by

            @Bastos said in OwnCloud Sync is connecting but not syncing:

            apt-get purge owncloud but it fails...

            I managed to get the settings deleted.
            uninstall owncloud -> File Manager (hidden files enabled and in root mode) -> home/phablet/.config/ownclod-sync -> delete the config file -> reinstall owncloud
            and config starts new 🙂

            1 Reply Last reply Reply Quote 0
            • BastosB
              Bastos @uzanto
              last edited by

              @uzanto said in OwnCloud Sync is connecting but not syncing:

              My config:
              General Settings
              Username
              username@domain.com
              Password
              xxxxxxxxxxxx
              Server URL
              https://cloud.domain.com
              Sync on Mobile Data uncheck
              Sync Frequency
              15 minutes
              Sync Settings
              Local Folder
              /home/phablet/ownCloud
              Remote folder
              /
              And then, you need to click on Sync Servcie/Sync and the device should start to synchronice

              Thanks @uzanto. I did.

              Your advice username@domain.com did not work. I had to chose only username to succesfully connect...

              ... but unfortunately the previous selected folder config has not been deleted. So I tried adapt settings but same problem.

              Does anybody know where and how to delete the entire configurations of an app?

              uzantoU 1 Reply Last reply Reply Quote 0
              • uzantoU
                uzanto @Bastos
                last edited by uzanto

                @Bastos Delete the folders /home/phablet/.config/owncloud-sync and /home/phablet/.local/share/owncloud-sync I think that's all you need.

                Have you tried to use http instead https on the address?

                1 Reply Last reply Reply Quote 0
                • BastosB
                  Bastos
                  last edited by

                  I tried to delete both folders. Configured -> got connection -> set local and destination but all the same

                  The two differences are,

                  • that I have not choosen / but a specific directory (Do not want to have 45GB synced..
                  • I do not use /home/phablet/ownCloud because folder ownCloud is not there and OC has no privileges to create. So I created out of OC /home/phablet/Documents/MobileDokumente

                  Could it be that it is set to one way sync by default and/or "local has priority" and I have to change to two way sync?

                  1 Reply Last reply Reply Quote 0
                  • uzantoU
                    uzanto
                    last edited by

                    Have you tried to use http instead https? It's my last bullet...

                    BastosB 1 Reply Last reply Reply Quote 0
                    • BastosB
                      Bastos @uzanto
                      last edited by

                      @uzanto said in OwnCloud Sync is connecting but not syncing:

                      Have you tried to use http instead https? It's my last bullet...

                      Tried, but the same unfortunately...

                      1 Reply Last reply Reply Quote 0
                      • RedXXIIIR
                        RedXXIII
                        last edited by

                        For me it just worked "out of the box" on my phone and tablet. My config :
                        Account Settings
                        Username & Password (same format that when you log in your server website, for me it is just the username, not username@domain.org)
                        Server URL : https://webcloud.zaclys.com
                        Sync on mobile data checked (but it also works unchecked)
                        Sync frequency : 60 minutes (what you want but don't choose "No sync" !)

                        Sync Folders
                        Local Folder : /home/phablet/Documents
                        Remote Folder : /Documents

                        Local Folder : /home/phablet/Pictures/com.ubuntu.camera
                        Remote Folder : /Photos/Aquaris

                        Local Folder : /home/phablet/Videos/com.ubuntu.camera
                        Remote Folder : /Videos/Aquaris

                        Sync service
                        you have to activate the service
                        you can manually sync to test your config

                        I use a server from Zaclys : https://www.zaclys.com/
                        They use the 8.0.4 Owncloud version but they offer the Nextcloud 12 version too.

                        I tried too with Unixcorn : https://unixcorn.org/
                        with https://cloud.unixcorn.org and a 12.0.2 Nextcloud version but it never worked for me (no sync).

                        I suppose that Owncloud-Sync doesn't works with Nextcloud. It would be great thought !
                        I hope all of this could help you.

                        Fairphone 3+ / Fairphone 2 / BQ Aquaris M10 FHD / BQ Aquaris E5

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