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    OwnCloud Sync is connecting but not syncing

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    owncloudnextcloud
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      • BastosB Offline
        Bastos @uzanto
        last edited by

        @uzanto said in OwnCloud Sync is connecting but not syncing:

        Have you selected the local and remote folder in Sync settings?
        Also in account settings I select my username by this way username@domain.org not just the username
        @Bastos https://bugs.launchpad.net/owncloud-sync/+bug/1591238

        I have done all the three advices, but unfortunately no success.
        I also tried to add a folder on the device (loacal) to see if it works the other way, but also nothing.

        uzantoU 1 Reply Last reply Reply Quote 0
        • uzantoU Offline
          uzanto @Bastos
          last edited by uzanto

          @Bastos

          My config:

          General Settings
          Username
          username@domain.com
          Password
          xxxxxxxxxxxx
          Server URL
          https://cloud.domain.com
          Sync on Mobile Data uncheck
          Sync Frequency
          15 minutes

          Sync Settings
          Local Folder
          /home/phablet/ownCloud
          Remote folder
          /

          And then, you need to click on Sync Servcie/Sync and the device should start to synchronice

          System Information:

          BQ Aquaris E4.5 Ubuntu Edition
          SO Ubuntu 15.04 (r1) - armhf (20170505)

          Owncloud Sync
          Client Version 0.1
          Owncloudcmd Version 1.8.1

          PD: Try uninstalling the app, delete all information, cache, ... and then install it again

          BastosB 2 Replies Last reply Reply Quote 0
          • BastosB Offline
            Bastos @uzanto
            last edited by

            @uzanto said in OwnCloud Sync is connecting but not syncing:

            PD: Try uninstalling the app, delete all information, cache, ... and then install it again

            I have deleted the app -> restarted -> installed again but all the old settings are there. So how do I purge owncloud?
            I tried sudo su -> apt-get purge owncloud but it fails...

            BastosB 1 Reply Last reply Reply Quote 0
            • BastosB Offline
              Bastos @Bastos
              last edited by

              @Bastos said in OwnCloud Sync is connecting but not syncing:

              apt-get purge owncloud but it fails...

              I managed to get the settings deleted.
              uninstall owncloud -> File Manager (hidden files enabled and in root mode) -> home/phablet/.config/ownclod-sync -> delete the config file -> reinstall owncloud
              and config starts new 🙂

              1 Reply Last reply Reply Quote 0
              • BastosB Offline
                Bastos @uzanto
                last edited by

                @uzanto said in OwnCloud Sync is connecting but not syncing:

                My config:
                General Settings
                Username
                username@domain.com
                Password
                xxxxxxxxxxxx
                Server URL
                https://cloud.domain.com
                Sync on Mobile Data uncheck
                Sync Frequency
                15 minutes
                Sync Settings
                Local Folder
                /home/phablet/ownCloud
                Remote folder
                /
                And then, you need to click on Sync Servcie/Sync and the device should start to synchronice

                Thanks @uzanto. I did.

                Your advice username@domain.com did not work. I had to chose only username to succesfully connect...

                ... but unfortunately the previous selected folder config has not been deleted. So I tried adapt settings but same problem.

                Does anybody know where and how to delete the entire configurations of an app?

                uzantoU 1 Reply Last reply Reply Quote 0
                • uzantoU Offline
                  uzanto @Bastos
                  last edited by uzanto

                  @Bastos Delete the folders /home/phablet/.config/owncloud-sync and /home/phablet/.local/share/owncloud-sync I think that's all you need.

                  Have you tried to use http instead https on the address?

                  1 Reply Last reply Reply Quote 0
                  • BastosB Offline
                    Bastos
                    last edited by

                    I tried to delete both folders. Configured -> got connection -> set local and destination but all the same

                    The two differences are,

                    • that I have not choosen / but a specific directory (Do not want to have 45GB synced..
                    • I do not use /home/phablet/ownCloud because folder ownCloud is not there and OC has no privileges to create. So I created out of OC /home/phablet/Documents/MobileDokumente

                    Could it be that it is set to one way sync by default and/or "local has priority" and I have to change to two way sync?

                    1 Reply Last reply Reply Quote 0
                    • uzantoU Offline
                      uzanto
                      last edited by

                      Have you tried to use http instead https? It's my last bullet...

                      BastosB 1 Reply Last reply Reply Quote 0
                      • BastosB Offline
                        Bastos @uzanto
                        last edited by

                        @uzanto said in OwnCloud Sync is connecting but not syncing:

                        Have you tried to use http instead https? It's my last bullet...

                        Tried, but the same unfortunately...

                        1 Reply Last reply Reply Quote 0
                        • RedXXIIIR Offline
                          RedXXIII
                          last edited by

                          For me it just worked "out of the box" on my phone and tablet. My config :
                          Account Settings
                          Username & Password (same format that when you log in your server website, for me it is just the username, not username@domain.org)
                          Server URL : https://webcloud.zaclys.com
                          Sync on mobile data checked (but it also works unchecked)
                          Sync frequency : 60 minutes (what you want but don't choose "No sync" !)

                          Sync Folders
                          Local Folder : /home/phablet/Documents
                          Remote Folder : /Documents

                          Local Folder : /home/phablet/Pictures/com.ubuntu.camera
                          Remote Folder : /Photos/Aquaris

                          Local Folder : /home/phablet/Videos/com.ubuntu.camera
                          Remote Folder : /Videos/Aquaris

                          Sync service
                          you have to activate the service
                          you can manually sync to test your config

                          I use a server from Zaclys : https://www.zaclys.com/
                          They use the 8.0.4 Owncloud version but they offer the Nextcloud 12 version too.

                          I tried too with Unixcorn : https://unixcorn.org/
                          with https://cloud.unixcorn.org and a 12.0.2 Nextcloud version but it never worked for me (no sync).

                          I suppose that Owncloud-Sync doesn't works with Nextcloud. It would be great thought !
                          I hope all of this could help you.

                          Fairphone 3+ / BQ Aquaris M10 FHD / BQ Aquaris E5

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