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    Login to TELEport: No SMS option

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      • G Offline
        guru
        last edited by

        After the update of the phone of my wife, she needed to re-subscribe to her tg account, but there is no option to receive the login code by another way than tg itself. Do we missed something?

        H 1 Reply Last reply Reply Quote 0
        • H Offline
          hummlbach @guru
          last edited by

          @guru that is handled by telegram (server) not by teleports (the client) I think...(?) Normally telegram sends you a telegram message instead of SMS if theres another "active" session/client somewhere.

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          • G Offline
            guru @hummlbach
            last edited by guru

            @hummlbach I don't think so. The tg client on my business iPhone let me choose between code by tg or SMS. The old (now unsupported) UT tg client let me even choose for being called (though never used this).

            (Deleted the sticker question here and moved it to a better new place.)

            H 1 Reply Last reply Reply Quote 0
            • N Offline
              Nikfrager
              last edited by Nikfrager

              I have another problem with start of Teleports. I got the code via SMS but I cannot fill it in. Refused with: Falsche Authentifizierungscodelänge. Device Moto G2 titan.

              hankschwieH 1 Reply Last reply Reply Quote 0
              • H Offline
                hummlbach @guru
                last edited by hummlbach

                @guru okay, so in the case of teleports its decided by telegram in the way somehow i've described. (just tested, got the code via sms)

                G 1 Reply Last reply Reply Quote 0
                • G Offline
                  guru @hummlbach
                  last edited by guru

                  @hummlbach Well, in the case of my wife who had no other subcription to tg as from her old UBphone (OTA-15) tg: I updated her device this morning to UPports and after hours of problems I tried subscribe her phone number with TELEports and it said the code was sent to her tg ... I ended up creating her phone number as account in my business iPhone, the tg server sent a SMS to her number and all was fine.

                  Forgot: Hours later she complained about the missing stickers in TELEport and I installed her again the old tg client in UBports and was asked if I want to have the code via being called or via tg.

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                  • H Offline
                    hummlbach
                    last edited by hummlbach

                    Yes there may be cases in which it was good to let the user decide how the code is transfered.

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                    • hankschwieH Offline
                      hankschwie @Nikfrager
                      last edited by

                      @Nikfrager Were you able to solve this? I am stuck at exactly the point, too... Device is a BQ FD m10

                      AppLeeA 1 Reply Last reply Reply Quote 0
                      • N Offline
                        Nikfrager
                        last edited by

                        Yes I did. But I don't know how. It's long time ago... Recently I had the same issue again and the cause was the wrong phone no.

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                        • AppLeeA Offline
                          AppLee @hankschwie
                          last edited by

                          @hankschwie The code is valid for a short period of time.
                          Wait some time and try again.

                          I would try to not quit the app before entering the code, just read the SMS from the notification bar or in the popup and type it right away in Teleports.

                          I remember having issues the first time, but I took my time and insisted 😉
                          I'm not aware of an issue, but that is always a possibility

                          hankschwieH 1 Reply Last reply Reply Quote 0
                          • hankschwieH Offline
                            hankschwie @AppLee
                            last edited by

                            @AppLee Thanks! It worked out eventually, after three tries I was able create an account.

                            AppLeeA 1 Reply Last reply Reply Quote 1
                            • AppLeeA Offline
                              AppLee @hankschwie
                              last edited by

                              @hankschwie Welcome to Teleports within UT 🙂

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