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M10 HD on boot loop after trying usbports-installer

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    • M Offline
      Marathon2422
      last edited by Marathon2422 14 Dec 2019, 18:53

      try this link
      https://www.getdroidtips.com/flash-twrp-recovery-mediatek-sp-flash-tool/

      i can supply a link to the files you need . later......
      https://drive.google.com/open?id=1zWw8tVifUowrDXOx6UOZxIoN9icMKqN1
      While i think of it, you should tell us what version of linux you are using, as this can give a problem also ( modemmanager)

      A 1 Reply Last reply 15 Dec 2019, 16:44 Reply Quote 0
      • A Offline
        Angela_92 @Marathon2422
        last edited by Angela_92 15 Dec 2019, 16:44

        @Marathon2422 I am not sure if you mean the Linux version on the laptop I use to install or the one I intended to install on the M10, but both are 16.04 xenial. I selected this for the tablet because it's the one that appears as suggested as stable version on usbports-installer.

        M 1 Reply Last reply 15 Dec 2019, 17:29 Reply Quote 0
        • M Offline
          Marathon2422 @Angela_92
          last edited by 15 Dec 2019, 17:29

          @Angela_92
          i mean the version on your laptop .
          ok ,so you are you familiar with flashtool.....
          it seems to me, that your adb connection was not good.
          you can reflash android , and start again, or see the link,and flash TWRP, ( that way you still need someone to supply you with a TWRP backup.
          the link has the latest android and TWRP.
          there are lots here to help you ( i have the FHD ,so my stuff willl not work on yours)
          we are all here to help

          1 Reply Last reply Reply Quote 0
          • M Offline
            Marathon2422
            last edited by 15 Dec 2019, 17:55

            https://www.getdroidtips.com/stock-rom-zyrex-zt-918/

            this is for a different device :- but shows what to do with flashtool.
            go there scroll down half the page ,and there are 2 links , one for pics the other to a video .
            turn your sound on , so you can hear what happens when you connect your device
            make connecting your device ,the last thing you do , ie press the download to start everything, then plug the device up,and watch and listen, if no activity after 10 secs or so,try to turn device on or off . flashtool should start working and take control .
            anybody got more info for using 16:04 ( modemmanager etc)

            1 Reply Last reply Reply Quote 0
            • A Offline
              Angela_92
              last edited by 1 Jan 2020, 10:09

              Hi everyone,

              I'm still working on this. My situation:

              • The device is on boot loop as described originally.
              • I'm charging the device on a wall charger before proceeding to the install.
              • Previous OS is Android 6.0 but I don't know if this is working any more.
              • My laptop runs Ubuntu 16.04.
              • adb and fastboot are properly installed (they work with other devices) but they don't detect the device as it is now.

              I've been told that flashing the TWRP recovery via flashtool will stop the rebooting and I'm trying to do so. I've installed flashtool and I've downloaded the TWRP recovery image and the UBports recovery image for my device (https://storage.googleapis.com/otas/2015/Tablets/Freezer/Ubuntu/OTA_13_FW_version/cooler-image-stable-6.zip).

              I understand the following steps are:

              • Charge the device.
              • Open flashtool, go to the download tab, select the MT8163_Android_scatter.txt from the UBports recovery image and select "download only" from the drop down menu.
              • Hit download then connect the device.
              • Listen and watch, wait for red then purple then yellow in the status bar and a final double check.

              Sorry for the long post and my doubts but after my initial failure I want to be sure I'm doing it properly, so am I missing something before proceeding?

              Thank you so much.

              1 Reply Last reply Reply Quote 0
              • M Offline
                Marathon2422
                last edited by Marathon2422 1 Jan 2020, 14:17 1 Jan 2020, 13:37

                Try Ubuntu touch first ,with Adb and fastboot working, flashing with spflashtool, should get you into a working Ubuntu Touch, then you flash it to Ubports as explained in "Ubport Docs"

                When think you have enough charge in the device, go-ahead and try with spflashtool.
                Set it all up ( firmware upgrade),and press the download button then connect your device and listen and watch the progress bar.

                A 1 Reply Last reply 1 Jan 2020, 17:26 Reply Quote 0
                • A Offline
                  Angela_92 @Marathon2422
                  last edited by 1 Jan 2020, 17:26

                  @Marathon2422 What's the difference between UBports and Ubuntu Touch? I thought it was the same OS for this device...

                  I've tried to flash it with spflashboot (with the MT8163_Android_scatter.txt from the UBports recovery image, hope it was the right one) but I got the following message:

                  "PMT changed for the ROM; it must be downloaded.
                  Please select Fomat All+Download scene and try again"

                  M 1 Reply Last reply 1 Jan 2020, 19:01 Reply Quote 0
                  • M Offline
                    Marathon2422 @Angela_92
                    last edited by 1 Jan 2020, 19:01

                    @Angela_92
                    do not use that format all option, it will mess up your nvram (wifi)
                    Ubuntu Touch is the "cannocial version that m10 ubuntu devices came with #flashing it unlocks your device# then you can install the Ubports version which gets updates and improvements.

                    1 Reply Last reply Reply Quote 0
                    • M Offline
                      Marathon2422
                      last edited by 1 Jan 2020, 19:12

                      do you have the m10 android firmware , you could try going back to android to fix your rebooting problem.
                      Then start again.
                      or make sure you reboot your PC ,so everything is freshened up .and just try again ( using "firmware upgrade "option).

                      A 1 Reply Last reply 2 Jan 2020, 08:43 Reply Quote 0
                      • A Offline
                        Angela_92 @Marathon2422
                        last edited by Angela_92 1 Feb 2020, 16:09 2 Jan 2020, 08:43

                        @Marathon2422 I managed to get back to Android and finally fix the rebooting system, thank you!

                        I intend to do this now: https://docs.ubports.com/en/latest/userguide/install.html i.e. use SP flashtool with the Ubuntu Touch ROM for my device choosing “Firmware Upgrade” and not any other option.

                        After this, I expect to end up with an old version of Touch so I'll have to use the UBports installer.

                        Before proceeding... is it OK, am I missing something?

                        M 1 Reply Last reply 2 Jan 2020, 21:13 Reply Quote 0
                        • M Offline
                          Marathon2422 @Angela_92
                          last edited by 2 Jan 2020, 21:13

                          @Angela_92
                          glad you got back to a functioning device , now try again, check your os on your PC against the info / intructions about "libris" or "modemanager" just to be sure
                          good luck

                          1 Reply Last reply Reply Quote 0
                          • A Offline
                            Angela_92
                            last edited by 3 Jan 2020, 10:23

                            I've tried to use the flashtool with the Ubuntu Touch ROM following these instructions (https://docs.ubports.com/en/latest/userguide/install.html#install-on-legacy-android-devices) and previously fixing the modemmanager issue, as per this (https://web.archive.org/web/20180118130643/http://www.mibqyyo.com/en-articles/2015/09/16/ubuntu-android-installation-process-for-bq-aquaris-e4-5-and-e5).

                            However, I'm getting a #1013 error, i.e. SP flash tool encountered an error while attempting to communicate with the phone via the target port. I don't know why this happens, as I'm using the last version of the tool, the very USB cable that came with the device, the one 2.0 USB port my laptop has (and not the 3.0) and the device is switched off with a loaded battery. I can't try in any other computer, what else can I do?

                            ? 1 Reply Last reply 3 Jan 2020, 10:53 Reply Quote 0
                            • ? Offline
                              A Former User @Angela_92
                              last edited by 3 Jan 2020, 10:53

                              @Angela_92

                              I had a similar problem back in 2018 although my device was 'ubuntu edition' to start with.

                              I've just looked up my old post on the forum and found that I was getting an error 1013 too. Here is an extract from my post after finally succeeding with the flashtool:

                              "It took about five or six goes on the flash tool before it took off. The flash tool could not detect the usb port a few times.Then there was a BROM ERROR : S_COM_PORT_OPEN_FAIL (1013). Research suggested this could be cured by swapping usb port or cable."

                              You can see the thread here if it is of any use (You'll recognise some of the names ☺)

                              I have usb 2.0 and 3.0 ports on my laptop and I'm pretty sure I would have tried them both, but sadly can't remember which port made the breakthrough.

                              A 1 Reply Last reply 4 Jan 2020, 09:12 Reply Quote 0
                              • A Offline
                                Angela_92 @Guest
                                last edited by 4 Jan 2020, 09:12

                                @ziggutas It's USB 2.0 despite what the instructions said. Thank you!

                                1 Reply Last reply Reply Quote 0
                                • A Offline
                                  Angela_92
                                  last edited by 4 Jan 2020, 09:32

                                  Ok, with all you help I was able to install (a very old version of) Ubuntu Touch in my device.

                                  A very quick question before I go ahead, is it safe to use the automatic UBports installer now? Developer mode is enabled but for some reason while my laptop detects the device (I can access it from the file manager), UBports-installer does not, so I can select the device manually (M10 HD aka cooler) but I am not sure whether this is safe...

                                  Also, if I go forward with the manual selection, should I "wipe personal data" (unmarked by default) or "flash system partitions using fastboot" (marked by default)? Just asking to be sure!

                                  ? LakotaubpL 2 Replies Last reply 4 Jan 2020, 10:09 Reply Quote 0
                                  • ? Offline
                                    A Former User @Angela_92
                                    last edited by 4 Jan 2020, 10:09

                                    @Angela_92

                                    Did you start the installer before plugging in the device and did you get a pop-up window on the device asking to allow usb debugging?

                                    As you now have a clean, but old, os on the device you don't need to select wipe on the installer. I don't know about the 'fastboot' tickbox but I left it marked by default .

                                    1 Reply Last reply Reply Quote 0
                                    • LakotaubpL Offline
                                      Lakotaubp @Angela_92
                                      last edited by 4 Jan 2020, 10:10

                                      @Angela_92 You should be safe. Dev mode on, permission for adb granted. If you want a double check run fastboot devices followed by adb devices to check your system sees the m10, but thats upto you. Then just run the installer.

                                      1 Reply Last reply Reply Quote 0
                                      • A Offline
                                        Angela_92
                                        last edited by Angela_92 1 Apr 2020, 10:37 4 Jan 2020, 10:37

                                        adb devices lists it but fastboot devices does not, would this be OK?

                                        ? 1 Reply Last reply 4 Jan 2020, 10:57 Reply Quote 0
                                        • ? Offline
                                          A Former User @Angela_92
                                          last edited by 4 Jan 2020, 10:57

                                          @Angela_92

                                          What output did you get from fastboot devices ? Was it just nothing or no permissions?

                                          A 1 Reply Last reply 4 Jan 2020, 10:59 Reply Quote 0
                                          • A Offline
                                            Angela_92 @Guest
                                            last edited by 4 Jan 2020, 10:59

                                            @ziggutas just nothing.

                                            ? 1 Reply Last reply 4 Jan 2020, 11:20 Reply Quote 0
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