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    M10 HD on boot loop after trying usbports-installer

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      • M Offline
        Marathon2422
        last edited by Marathon2422

        Try Ubuntu touch first ,with Adb and fastboot working, flashing with spflashtool, should get you into a working Ubuntu Touch, then you flash it to Ubports as explained in "Ubport Docs"

        When think you have enough charge in the device, go-ahead and try with spflashtool.
        Set it all up ( firmware upgrade),and press the download button then connect your device and listen and watch the progress bar.

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        • A Offline
          Angela_92 @Marathon2422
          last edited by

          @Marathon2422 What's the difference between UBports and Ubuntu Touch? I thought it was the same OS for this device...

          I've tried to flash it with spflashboot (with the MT8163_Android_scatter.txt from the UBports recovery image, hope it was the right one) but I got the following message:

          "PMT changed for the ROM; it must be downloaded.
          Please select Fomat All+Download scene and try again"

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          • M Offline
            Marathon2422 @Angela_92
            last edited by

            @Angela_92
            do not use that format all option, it will mess up your nvram (wifi)
            Ubuntu Touch is the "cannocial version that m10 ubuntu devices came with #flashing it unlocks your device# then you can install the Ubports version which gets updates and improvements.

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            • M Offline
              Marathon2422
              last edited by

              do you have the m10 android firmware , you could try going back to android to fix your rebooting problem.
              Then start again.
              or make sure you reboot your PC ,so everything is freshened up .and just try again ( using "firmware upgrade "option).

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              • A Offline
                Angela_92 @Marathon2422
                last edited by Angela_92

                @Marathon2422 I managed to get back to Android and finally fix the rebooting system, thank you!

                I intend to do this now: https://docs.ubports.com/en/latest/userguide/install.html i.e. use SP flashtool with the Ubuntu Touch ROM for my device choosing “Firmware Upgrade” and not any other option.

                After this, I expect to end up with an old version of Touch so I'll have to use the UBports installer.

                Before proceeding... is it OK, am I missing something?

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                • M Offline
                  Marathon2422 @Angela_92
                  last edited by

                  @Angela_92
                  glad you got back to a functioning device , now try again, check your os on your PC against the info / intructions about "libris" or "modemanager" just to be sure
                  good luck

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                  • A Offline
                    Angela_92
                    last edited by

                    I've tried to use the flashtool with the Ubuntu Touch ROM following these instructions (https://docs.ubports.com/en/latest/userguide/install.html#install-on-legacy-android-devices) and previously fixing the modemmanager issue, as per this (https://web.archive.org/web/20180118130643/http://www.mibqyyo.com/en-articles/2015/09/16/ubuntu-android-installation-process-for-bq-aquaris-e4-5-and-e5).

                    However, I'm getting a #1013 error, i.e. SP flash tool encountered an error while attempting to communicate with the phone via the target port. I don't know why this happens, as I'm using the last version of the tool, the very USB cable that came with the device, the one 2.0 USB port my laptop has (and not the 3.0) and the device is switched off with a loaded battery. I can't try in any other computer, what else can I do?

                    ? 1 Reply Last reply Reply Quote 0
                    • ? Offline
                      A Former User @Angela_92
                      last edited by

                      @Angela_92

                      I had a similar problem back in 2018 although my device was 'ubuntu edition' to start with.

                      I've just looked up my old post on the forum and found that I was getting an error 1013 too. Here is an extract from my post after finally succeeding with the flashtool:

                      "It took about five or six goes on the flash tool before it took off. The flash tool could not detect the usb port a few times.Then there was a BROM ERROR : S_COM_PORT_OPEN_FAIL (1013). Research suggested this could be cured by swapping usb port or cable."

                      You can see the thread here if it is of any use (You'll recognise some of the names ☺)

                      I have usb 2.0 and 3.0 ports on my laptop and I'm pretty sure I would have tried them both, but sadly can't remember which port made the breakthrough.

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                      • A Offline
                        Angela_92 @Guest
                        last edited by

                        @ziggutas It's USB 2.0 despite what the instructions said. Thank you!

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                        • A Offline
                          Angela_92
                          last edited by

                          Ok, with all you help I was able to install (a very old version of) Ubuntu Touch in my device.

                          A very quick question before I go ahead, is it safe to use the automatic UBports installer now? Developer mode is enabled but for some reason while my laptop detects the device (I can access it from the file manager), UBports-installer does not, so I can select the device manually (M10 HD aka cooler) but I am not sure whether this is safe...

                          Also, if I go forward with the manual selection, should I "wipe personal data" (unmarked by default) or "flash system partitions using fastboot" (marked by default)? Just asking to be sure!

                          ? LakotaubpL 2 Replies Last reply Reply Quote 0
                          • ? Offline
                            A Former User @Angela_92
                            last edited by

                            @Angela_92

                            Did you start the installer before plugging in the device and did you get a pop-up window on the device asking to allow usb debugging?

                            As you now have a clean, but old, os on the device you don't need to select wipe on the installer. I don't know about the 'fastboot' tickbox but I left it marked by default .

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                            • LakotaubpL Offline
                              Lakotaubp @Angela_92
                              last edited by

                              @Angela_92 You should be safe. Dev mode on, permission for adb granted. If you want a double check run fastboot devices followed by adb devices to check your system sees the m10, but thats upto you. Then just run the installer.

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                              • A Offline
                                Angela_92
                                last edited by Angela_92

                                adb devices lists it but fastboot devices does not, would this be OK?

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                                • ? Offline
                                  A Former User @Angela_92
                                  last edited by

                                  @Angela_92

                                  What output did you get from fastboot devices ? Was it just nothing or no permissions?

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                                  • A Offline
                                    Angela_92 @Guest
                                    last edited by

                                    @ziggutas just nothing.

                                    ? 1 Reply Last reply Reply Quote 0
                                    • ? Offline
                                      A Former User @Angela_92
                                      last edited by

                                      @Angela_92 I don't know. I think you need to see your device in fastboot, but it might be better to hear from one of the others who know a lot more than I do.

                                      You did get the 'allow usb debugging' pop-up window on your device when plugging in to installer?

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                                      • A Offline
                                        Angela_92 @Guest
                                        last edited by

                                        @ziggutas Yes, I got it. And it finally worked! Thank you!

                                        M ? 2 Replies Last reply Reply Quote 0
                                        • M Offline
                                          Marathon2422 @Angela_92
                                          last edited by

                                          @Angela_92
                                          Yahooo

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                                          • A Offline
                                            Angela_92
                                            last edited by

                                            It looks so cool! Thank you so much!

                                            LakotaubpL 1 Reply Last reply Reply Quote 0
                                            • LakotaubpL Offline
                                              Lakotaubp @Angela_92
                                              last edited by

                                              @Angela_92 Well done and enjoy

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