M10 HD on boot loop after trying usbports-installer
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I've tried to use the flashtool with the Ubuntu Touch ROM following these instructions (https://docs.ubports.com/en/latest/userguide/install.html#install-on-legacy-android-devices) and previously fixing the modemmanager issue, as per this (https://web.archive.org/web/20180118130643/http://www.mibqyyo.com/en-articles/2015/09/16/ubuntu-android-installation-process-for-bq-aquaris-e4-5-and-e5).
However, I'm getting a #1013 error, i.e. SP flash tool encountered an error while attempting to communicate with the phone via the target port. I don't know why this happens, as I'm using the last version of the tool, the very USB cable that came with the device, the one 2.0 USB port my laptop has (and not the 3.0) and the device is switched off with a loaded battery. I can't try in any other computer, what else can I do?
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I had a similar problem back in 2018 although my device was 'ubuntu edition' to start with.
I've just looked up my old post on the forum and found that I was getting an error 1013 too. Here is an extract from my post after finally succeeding with the flashtool:
"It took about five or six goes on the flash tool before it took off. The flash tool could not detect the usb port a few times.Then there was a BROM ERROR : S_COM_PORT_OPEN_FAIL (1013). Research suggested this could be cured by swapping usb port or cable."
You can see the thread here if it is of any use (You'll recognise some of the names
)I have usb 2.0 and 3.0 ports on my laptop and I'm pretty sure I would have tried them both, but sadly can't remember which port made the breakthrough.
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@ziggutas It's USB 2.0 despite what the instructions said. Thank you!
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Ok, with all you help I was able to install (a very old version of) Ubuntu Touch in my device.
A very quick question before I go ahead, is it safe to use the automatic UBports installer now? Developer mode is enabled but for some reason while my laptop detects the device (I can access it from the file manager), UBports-installer does not, so I can select the device manually (M10 HD aka cooler) but I am not sure whether this is safe...
Also, if I go forward with the manual selection, should I "wipe personal data" (unmarked by default) or "flash system partitions using fastboot" (marked by default)? Just asking to be sure!
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Did you start the installer before plugging in the device and did you get a pop-up window on the device asking to allow usb debugging?
As you now have a clean, but old, os on the device you don't need to select wipe on the installer. I don't know about the 'fastboot' tickbox but I left it marked by default .
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@Angela_92 You should be safe. Dev mode on, permission for adb granted. If you want a double check run fastboot devices followed by adb devices to check your system sees the m10, but thats upto you. Then just run the installer.
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adb devices lists it but fastboot devices does not, would this be OK?
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What output did you get from fastboot devices ? Was it just nothing or no permissions?
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@ziggutas just nothing.
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@Angela_92 I don't know. I think you need to see your device in fastboot, but it might be better to hear from one of the others who know a lot more than I do.
You did get the 'allow usb debugging' pop-up window on your device when plugging in to installer?
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@ziggutas Yes, I got it. And it finally worked! Thank you!
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@Angela_92
Yahooo -
It looks so cool! Thank you so much!
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@Angela_92 Well done and enjoy
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@Angela_92 Ah, great! That's excellent news, so glad you got it.
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Now I have a shiny device running ubuntu, I might have a new question: how can I run Firefox and Libreoffice? I've learned those are kind of pre-installed in a container called "puritine" and I can see the package list in settings > libertine > desktop applications. I've also read that I can access such kind of apps from the "desktop apps" (icon is a big "X") but if I hit that I get "no applications available, install new applications with the Libertine manager", any hint on how to do this?
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@Angela_92 System Settings, battery then set sleep when idle to never. Then go to Libertine in system settings and tap on the plus. Then just press ok ( Fill in details if you want but not really needed) leave it to do it's stuff. When finished tap on container name and tap on plus sign top left and enter details.
Please remember Firefox is not really usable and I'm not sure on Libreoffice it's been ages since I had a look. -
@Lakotaubp I thought of Firefox because it's the browser I have on my laptop, but if it's not usable here I'd better get used to the new one. Regarding Libreoffice, I just need to open spreadsheets and perform very basic operations, if there is an easier way to do this, I'd be happy...
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@Angela_92 I don't know if one of the "note" type apps in the store would do what you need.
While you learn your way around ubports.Well done for being persistent ,and not letting it beat you, welcome to Ubports
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Hi!
I have a similar problem - after unlocking my bq m10 FD it ended up in
"Orange State", and a boot loop, and I am not able to stop that boot loop or get access to the device via fastboot, or adb or the flash tool. Angela_92 wrote she had been able to break that loop. Unfortunately she did not mention how she was able to stop that loop... Any ideas on that?THX
hank
