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    M10 HD on boot loop after trying usbports-installer

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      • M Offline
        Marathon2422 @Angela_92
        last edited by

        @Angela_92
        do not use that format all option, it will mess up your nvram (wifi)
        Ubuntu Touch is the "cannocial version that m10 ubuntu devices came with #flashing it unlocks your device# then you can install the Ubports version which gets updates and improvements.

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        • M Offline
          Marathon2422
          last edited by

          do you have the m10 android firmware , you could try going back to android to fix your rebooting problem.
          Then start again.
          or make sure you reboot your PC ,so everything is freshened up .and just try again ( using "firmware upgrade "option).

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          • A Offline
            Angela_92 @Marathon2422
            last edited by Angela_92

            @Marathon2422 I managed to get back to Android and finally fix the rebooting system, thank you!

            I intend to do this now: https://docs.ubports.com/en/latest/userguide/install.html i.e. use SP flashtool with the Ubuntu Touch ROM for my device choosing “Firmware Upgrade” and not any other option.

            After this, I expect to end up with an old version of Touch so I'll have to use the UBports installer.

            Before proceeding... is it OK, am I missing something?

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            • M Offline
              Marathon2422 @Angela_92
              last edited by

              @Angela_92
              glad you got back to a functioning device , now try again, check your os on your PC against the info / intructions about "libris" or "modemanager" just to be sure
              good luck

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              • A Offline
                Angela_92
                last edited by

                I've tried to use the flashtool with the Ubuntu Touch ROM following these instructions (https://docs.ubports.com/en/latest/userguide/install.html#install-on-legacy-android-devices) and previously fixing the modemmanager issue, as per this (https://web.archive.org/web/20180118130643/http://www.mibqyyo.com/en-articles/2015/09/16/ubuntu-android-installation-process-for-bq-aquaris-e4-5-and-e5).

                However, I'm getting a #1013 error, i.e. SP flash tool encountered an error while attempting to communicate with the phone via the target port. I don't know why this happens, as I'm using the last version of the tool, the very USB cable that came with the device, the one 2.0 USB port my laptop has (and not the 3.0) and the device is switched off with a loaded battery. I can't try in any other computer, what else can I do?

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                • ? Offline
                  A Former User @Angela_92
                  last edited by

                  @Angela_92

                  I had a similar problem back in 2018 although my device was 'ubuntu edition' to start with.

                  I've just looked up my old post on the forum and found that I was getting an error 1013 too. Here is an extract from my post after finally succeeding with the flashtool:

                  "It took about five or six goes on the flash tool before it took off. The flash tool could not detect the usb port a few times.Then there was a BROM ERROR : S_COM_PORT_OPEN_FAIL (1013). Research suggested this could be cured by swapping usb port or cable."

                  You can see the thread here if it is of any use (You'll recognise some of the names ☺)

                  I have usb 2.0 and 3.0 ports on my laptop and I'm pretty sure I would have tried them both, but sadly can't remember which port made the breakthrough.

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                  • A Offline
                    Angela_92 @Guest
                    last edited by

                    @ziggutas It's USB 2.0 despite what the instructions said. Thank you!

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                    • A Offline
                      Angela_92
                      last edited by

                      Ok, with all you help I was able to install (a very old version of) Ubuntu Touch in my device.

                      A very quick question before I go ahead, is it safe to use the automatic UBports installer now? Developer mode is enabled but for some reason while my laptop detects the device (I can access it from the file manager), UBports-installer does not, so I can select the device manually (M10 HD aka cooler) but I am not sure whether this is safe...

                      Also, if I go forward with the manual selection, should I "wipe personal data" (unmarked by default) or "flash system partitions using fastboot" (marked by default)? Just asking to be sure!

                      ? LakotaubpL 2 Replies Last reply Reply Quote 0
                      • ? Offline
                        A Former User @Angela_92
                        last edited by

                        @Angela_92

                        Did you start the installer before plugging in the device and did you get a pop-up window on the device asking to allow usb debugging?

                        As you now have a clean, but old, os on the device you don't need to select wipe on the installer. I don't know about the 'fastboot' tickbox but I left it marked by default .

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                        • LakotaubpL Offline
                          Lakotaubp @Angela_92
                          last edited by

                          @Angela_92 You should be safe. Dev mode on, permission for adb granted. If you want a double check run fastboot devices followed by adb devices to check your system sees the m10, but thats upto you. Then just run the installer.

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                          • A Offline
                            Angela_92
                            last edited by Angela_92

                            adb devices lists it but fastboot devices does not, would this be OK?

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                            • ? Offline
                              A Former User @Angela_92
                              last edited by

                              @Angela_92

                              What output did you get from fastboot devices ? Was it just nothing or no permissions?

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                              • A Offline
                                Angela_92 @Guest
                                last edited by

                                @ziggutas just nothing.

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                                • ? Offline
                                  A Former User @Angela_92
                                  last edited by

                                  @Angela_92 I don't know. I think you need to see your device in fastboot, but it might be better to hear from one of the others who know a lot more than I do.

                                  You did get the 'allow usb debugging' pop-up window on your device when plugging in to installer?

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                                  • A Offline
                                    Angela_92 @Guest
                                    last edited by

                                    @ziggutas Yes, I got it. And it finally worked! Thank you!

                                    M ? 2 Replies Last reply Reply Quote 0
                                    • M Offline
                                      Marathon2422 @Angela_92
                                      last edited by

                                      @Angela_92
                                      Yahooo

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                                      • A Offline
                                        Angela_92
                                        last edited by

                                        It looks so cool! Thank you so much!

                                        LakotaubpL 1 Reply Last reply Reply Quote 0
                                        • LakotaubpL Offline
                                          Lakotaubp @Angela_92
                                          last edited by

                                          @Angela_92 Well done and enjoy

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                                          • ? Offline
                                            A Former User @Angela_92
                                            last edited by

                                            @Angela_92 Ah, great! That's excellent news, so glad you got it.😌

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                                            • A Offline
                                              Angela_92
                                              last edited by Angela_92

                                              Now I have a shiny device running ubuntu, I might have a new question: how can I run Firefox and Libreoffice? I've learned those are kind of pre-installed in a container called "puritine" and I can see the package list in settings > libertine > desktop applications. I've also read that I can access such kind of apps from the "desktop apps" (icon is a big "X") but if I hit that I get "no applications available, install new applications with the Libertine manager", any hint on how to do this?

                                              LakotaubpL 1 Reply Last reply Reply Quote 0
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